Miro
MiroExternal reviews
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Fabulous limitless tool for creative co-working and workshops
What do you like best about the product?
Basically - it lets you do online things you only thought possible offline. The freedom to create the canvas with any type of content and freedom to structure as I find fit. Continuous improvement in how to interact and smart editing of multiple objects. The positive feedback from participants and users we invite into the platform.
What do you dislike about the product?
A bit complicated pricing system, anonymity for guests when working with clients, the repeted experience of moving things that shouldn't move. The connection lines that live its own life and create a complete mess of everything.
What problems is the product solving and how is that benefiting you?
How to organise interactive online workshops where everyone can be creative and work at the same time. When the corona-pandemic come, we had the problem of not being able to meet and work together physcially. With Miro we could move everything online.
Recommendations to others considering the product:
Learning to use Miro is a process. Use it step by step, try new features and include others to work with you. Start with the free version and upgrade as needed. We managed with free version for a year, at least.
Priceless for remote work
What do you like best about the product?
Super quick and easy to work together on all kinds of collaboration from initial ideas, through to detailed designs. Super smooth usability and helpful shortcut keys let us get stuff done. The shared templates are handy for indicating what can be done with the system.
What do you dislike about the product?
Few niggles on linking lines and selecting across multiple layers. Plus some shortcut keys differ from other standards I use which causes confusion. Font handling when zoomed in / out can be painful - eg, defaults to small size (8) but is actually large on the screen (have to create a group and scale it).
What problems is the product solving and how is that benefiting you?
Solution creation for users, collaborating on ideas across the team. Having a shared digital workspace makes it easy to all stay in sync and come u with interesting directions.
Recommendations to others considering the product:
Highly recommended. Well worth the time to get going and use across your teams.
Intuitive productivity tool with mind-mapping, note-taking, white-boarding & collaborative features
What do you like best about the product?
I use Miro for both work (on the enterprise account set up by the organisation I'm working with — a team of 50+) & personal use (on the free account — individual). The features I rely on the most would be real-time collaboration for work & mind maps for taking notes.
I also like how I'm able to access Miro on multiple devices & its integrations with other apps like Notion, Invision, Google Drive, Box, Dropbox, Slack, Trello, Unsplash, Youtube, Vimeo, etc.
I also like how I'm able to access Miro on multiple devices & its integrations with other apps like Notion, Invision, Google Drive, Box, Dropbox, Slack, Trello, Unsplash, Youtube, Vimeo, etc.
What do you dislike about the product?
The lack of support for multiple accounts as I use separate accounts for work & personal use. There are workarounds to this such as using one account on the browser & the other account on the desktop app but it would be great to be able to log in to multiple accounts & once with the ability to switch between different accounts.
Another issue is for the free version, currently, the 3 last created boards are editable. It would be great if the 3 editable boards are the 3 last opened boards instead of the 3 last created boards as we would then be able to edit older boards as well while at the same time be limited to having 3 editable boards at any point of time.
Another issue is for the free version, currently, the 3 last created boards are editable. It would be great if the 3 editable boards are the 3 last opened boards instead of the 3 last created boards as we would then be able to edit older boards as well while at the same time be limited to having 3 editable boards at any point of time.
What problems is the product solving and how is that benefiting you?
I've been working remotely, so do most of the team members I'm working with, so the real-time collaboration features such as the collaborative whiteboard & visual collaboration tools have been a huge help to communicate & streamline work processes with my team members.
Recommendations to others considering the product:
An overall great productivity tool & works for both individuals & teams
The software that I was looking for!
What do you like best about the product?
The tool to clustering post-its, the different templates and the possibility so make remote workshops in a super-easy way.
What do you dislike about the product?
The clusterizer feature is great but it will be great also to be able to order post-its depending on the colour they have, or the possibility to order with the tag like clusterizer does but not in a spider map but the post-its ordered one besides another. Just to tell you something, actually, everything is cool for me.
What problems is the product solving and how is that benefiting you?
I am analyzing a lot of qualitative data in a super fast and sustainable way (I dont have to write every coment in paper post-its just to thow them away). I am doing a lot of remote workshops and interviews with it in a super collaborative way and I don't have to write everything down after because with this tool the user write it during the workshop or interview. It also allows me to visualize a lot of service blueprint and customer journeys in a super easy way.
Great tool to collect ideas and structure them for insightful communication
What do you like best about the product?
Miro works very intuitive, colleagues outside my team started to use Miro for themselves without anyone asking them to do so. It is a great tool to structure insights and communicate among different stakeholders.
I like the fact that the software is rapidly improving with new features and valuable templates. With the vast offer of templates you get inspiration from other users and companies. There are plenty integrations with other software tools, I don't use them (yet?) but they might be helpful.
I like the fact that the software is rapidly improving with new features and valuable templates. With the vast offer of templates you get inspiration from other users and companies. There are plenty integrations with other software tools, I don't use them (yet?) but they might be helpful.
What do you dislike about the product?
For guests it can be a hassle to set up the right privacy settings in their OS to join a videocall within Miro.
MS Teams is a more safe option, though Teams is on the other hand very demanding on the OS. Ideally I would set up video calls in Miro.
The speed and stability of the tool could be improved a little. Also it would be nice to be able and sellect specific boards to be hidden for specific people.
I also would like to choose from sets of icons, to have a logic familiy in a flow.
MS Teams is a more safe option, though Teams is on the other hand very demanding on the OS. Ideally I would set up video calls in Miro.
The speed and stability of the tool could be improved a little. Also it would be nice to be able and sellect specific boards to be hidden for specific people.
I also would like to choose from sets of icons, to have a logic familiy in a flow.
What problems is the product solving and how is that benefiting you?
Creative processes: Exploring existing customer journeys, mind-mapping for new projects, drafting service blueprints for new propositions, creating flowcharts to communicate the business rules of new software.
Team processes: hosting retrospective meetings
Team processes: hosting retrospective meetings
Recommendations to others considering the product:
It's free to try, and easy to set-up so there is no risk in just giving it a go and see for yourself.
Simply indispensable
What do you like best about the product?
Whether I'm collaborating in realtime with colleagues or working solo, it is my go-to tool when I need to think critically through a problem.
The amount of templates are staggering and are super-useful to hit the ground running right away and they're adding to them all the time.
Most importantly though, the tool is incredibly easy to use and for a product that requires an internet connection, I'm impressed as it really feels like you're using an offline tool even when collaborating with others remotely!
The amount of templates are staggering and are super-useful to hit the ground running right away and they're adding to them all the time.
Most importantly though, the tool is incredibly easy to use and for a product that requires an internet connection, I'm impressed as it really feels like you're using an offline tool even when collaborating with others remotely!
What do you dislike about the product?
The app can be a little flaky at times, but it's improving. What's really encouraging though is how frequently the product is updated. The folks at Miro are clearly listening to and learning from their users.
I'd also like to see more choices of shapes (eg. not many arrow types) though I can understand them wanting to avoid turning the product into bloat-ware, it's a tradeoff.
I'd also like to see more choices of shapes (eg. not many arrow types) though I can understand them wanting to avoid turning the product into bloat-ware, it's a tradeoff.
What problems is the product solving and how is that benefiting you?
I've solved a productivity problem and improved my written communication too as a result. I'm not anti-powerpoint, but with Miro I'm only restricted by my creativity. The tool lets me get on with what I need to do. I've previously always reverted to pen and paper or a whiteboard to think. Miro is the first tool where I haven't done that.
Further, there's nothing more empowering than a big blank canvas and a bunch of tools to do whatever it is that you need to do.
Further, there's nothing more empowering than a big blank canvas and a bunch of tools to do whatever it is that you need to do.
More than a whiteboard
What do you like best about the product?
For years taking notes on paper or stickies was fruitless. They would either get lost in the shuffle or I couldn't easily make meaningful connections to content days or weeks later. I love that Miro allows me to collect & reorganize my thoughts & information in a way that is meaningful to me. Miro has become an absolute staple in my personal & professional life.
What do you dislike about the product?
I would love some basic drawing tools, like InVision Freehand. The shapes tools are nice, but I prefer working on a drawing tablet/iPad, & drawing is an intuitive way for me to work. Drawing also communicates the "roughness" of a concept, which can be very beneficial in my line of work.
I wish there were more repeatable elements (ie; the ability to create symbols).
Tags are also a place of untapped potential. I have a hard time using the Kanban boards etc in any extensive way because the tags seem largely ornamental.
I wish there were more repeatable elements (ie; the ability to create symbols).
Tags are also a place of untapped potential. I have a hard time using the Kanban boards etc in any extensive way because the tags seem largely ornamental.
What problems is the product solving and how is that benefiting you?
Collaboration & Organization. As a long time Mural user (I still have to use Mural at work) I find that Miro is far more intuitive, fluid, & flexible. I'm using it to share work with friends & peers, get feedback on work, map experiences, collect ideas & notes, make connections to notes & thoughts from months ago.
Miro has come at the right place at the right time for helping our remote teams develop effectively
What do you like best about the product?
We like how it updates love on the board as users edit and create designs. I love how easy it is to use. It works exactly like how you expect it to work. I like its click and drag feature functionality. The snapping mechanism also works wonders and works better than any other tool I have used!
What do you dislike about the product?
I want to alt-tab to other boards easier. Short cuts, please! I think there are many ways to mature this platform, like zoning areas, so that when you drop a ticket in a location, automated actions activate on it.
What problems is the product solving and how is that benefiting you?
We can create workflows and wireframes of complex applications live and together in 5 separate rooms. Miro is extremely valuable for a remote workforce and can cut "design doc" sprawl down since you can keep everything in one place.
Miro has also helped us create a complex workflow for automating federal infrastructure and reduce a manual process into a button press solution.
Miro has helped with road mapping Program Increments for Software Development and tracks feedback and ownership.
Miro has also helped us create a complex workflow for automating federal infrastructure and reduce a manual process into a button press solution.
Miro has helped with road mapping Program Increments for Software Development and tracks feedback and ownership.
Recommendations to others considering the product:
Miro is much better than Mural. Mural is clunky, slow, and non-intuitive. Miro blows it out of the water by empowering users with precise controls and better UI. If you have remote engineers, this is a must-have for collaborative working.
Multi-purpose platform that keeps getting better
What do you like best about the product?
I like how versatile it is, how easy it is to use for Retrospective with one team, User Journey map with another team, and just any kind of logic mind maps that one might need when visualizing. In the current times of working from home this is invaluable. Plus I love that platform just keeps getting better, providing integrations with other services to create eco system.
What do you dislike about the product?
I dislike 2 things:
1. Paid plans. I don't mind paying, but in my specific case (am a Scrum Master in an IT company, working with roughly 25 people) 90% of my colleagues use Miro only twice a month - when we have Retro. It makes no sense for me to pay for that many people on a subscription basis if they just use it twice a month. I would love a plan where I can pay to have more boards, but will not have to pay for every single team member. Maybe a fixed amount to add more boards? e.g. $25 to add another board or something. For now I just stick to my free plan because it has unlimited users. Doesn't make much sense that once I start paying users become limited. Again - not against paying at all, just need a more flexible model
2. Not my complaint but a lot of my team members are unhappy that every time they go to Miro (once in 2 weeks) they have to sign in again AND they are showered with an update popup. Maybe give an option to not see those notifications as popups and just have them on the background.
1. Paid plans. I don't mind paying, but in my specific case (am a Scrum Master in an IT company, working with roughly 25 people) 90% of my colleagues use Miro only twice a month - when we have Retro. It makes no sense for me to pay for that many people on a subscription basis if they just use it twice a month. I would love a plan where I can pay to have more boards, but will not have to pay for every single team member. Maybe a fixed amount to add more boards? e.g. $25 to add another board or something. For now I just stick to my free plan because it has unlimited users. Doesn't make much sense that once I start paying users become limited. Again - not against paying at all, just need a more flexible model
2. Not my complaint but a lot of my team members are unhappy that every time they go to Miro (once in 2 weeks) they have to sign in again AND they are showered with an update popup. Maybe give an option to not see those notifications as popups and just have them on the background.
What problems is the product solving and how is that benefiting you?
I am using Miro as a convenient cloud solution for Retrospectives with my IT teams, and recently for user journey maps and even some design mockups when we're discussing designs on the call. It helps that the board is unlimited, so I keep all retros in one place and can very fast see what we wrote in previous ones without switching documents, etc. It also allows for some creativity as you can easily post gifs, pics and emojis which helps lighten the mood.
The app that made working from home feel less as working alone
What do you like best about the product?
Miro enabled our teams to collaborate truly, get more out of these dreaded Teams sessions and have fun. Going into lockdown for so long, we gradually lowered our expectations of what we could accomplish in brainstorms, design sprints, retrospectives, and other sessions, where genuinely working together as a team is vital. That is, until some colleagues of another department started these Miro sessions.
I have never seen a more 'aggressive demand to have a tool enabled in our relatively closed ICT environment. In no time, we were using the existing templates for all kinds of meetings and created our own. With lockdown continuing to this day, Miro has been a live saver for productivity, engagement and fun. And after lockdown, it will remain an essential part of our collaboration toolkit.
I have never seen a more 'aggressive demand to have a tool enabled in our relatively closed ICT environment. In no time, we were using the existing templates for all kinds of meetings and created our own. With lockdown continuing to this day, Miro has been a live saver for productivity, engagement and fun. And after lockdown, it will remain an essential part of our collaboration toolkit.
What do you dislike about the product?
The one thing nagging the most is the strict way Miro disables functionality for guests and ordinary users. We often encountered a meeting where the admin of a board was not present, and there was no way for the participants to e.g. start a timer or use other functionality.
What problems is the product solving and how is that benefiting you?
Miro is used all over the place. As mentioned, its primary function is to facilitate meetings that have a high collaboration aspect to them. By creating specific templates we also use it for standardized meetings in our scrum workflow, like the retrospective. As a quick thought gathering 'system', we also often use a plain Miro board. The real-world sticky note approach of gathering all the collected info by taking photos of hundreds of sticky notes is also taken care of.
Recommendations to others considering the product:
Just start playing with it, use some of the templates and see for yourself if it works. I bet you it does :-)
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