Compliance Plus
KnowBe4, Inc.Reviews from AWS customer
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Tremendous Training Content - Quality and Quantity That Keeps Improving
What do you like best about the product?
The combination of content quantity and quality at this level is tremendous. It is also obvious that KnowBe4 stays closely connected to their customers and to industry best practices, because we have seen a move from hour-long annual training modules to bite-sized trainings designed to be spread throughout the year.
What do you dislike about the product?
Initially, most of the content was previously included at the Diamond level, so it was frustrating to see them take content we had paid for and place it behind a new paywall. That said, over time they have added so much new content that this has become a value-add in its own right.
What problems is the product solving and how is that benefiting you?
As we grow as an organization, and as the legal and regulatory landscape continuously evolve, Compliance Plus gives us a ready-made solution to new training problems that arise.
Easy Setup, Fast Go-Live, and Prompt, Polite Support
What do you like best about the product?
It’s easy to configure and go live within a few days. The support team is very prompt, responsive, and polite.
What do you dislike about the product?
Sometimes I receive too many notification emails from KnowBe4 marketing and service alerts.
What problems is the product solving and how is that benefiting you?
This helps keep our employees alert to cyber and IT-related security issues. It also retains annual training records for audit purposes. Most importantly, the phishing alert button and the simulated phishing tests are very good.
Easy-to-Use Dashboard, Strong Alerting, and Helpful Onboarding Support
What do you like best about the product?
The easy-to-use dashboard and alerting systems, along with the onboarding setup assistance, are what I appreciate most.
What do you dislike about the product?
I didn’t find anything distasteful or unappealing about the platform.
What problems is the product solving and how is that benefiting you?
It saves a massive amount of time on reporting, and it also helps highlight issues or cracks in the compliance framework.
Wide Variety of Quality Training Videos for HR and Cybersecurity
What do you like best about the product?
Has a wide variety of videos and good content for our HR and cybersecurity needs in training. Very easy to select the desired videos and create the "campaign" to send out for users to review. Even had our rep reach out to help with going through which videos would contain the content we want to use.
What do you dislike about the product?
Some more specific topics are held behind a high paywall that need to further upgrade, even though those videos would not be needed for all users.
What problems is the product solving and how is that benefiting you?
Having all videos we want for training in one place.
Comprehensive, Accessible Compliance Training Solution
What do you like best about the product?
I love that KnowBe4 Compliance Plus is easily accessible and easy to set up. It’s very user-friendly and offers a wide variety of different types of training and topics. I really appreciate that it satisfies all our training requirements without needing to be integrated with other tools. Having an account manager to help with the setup and provide training on how to use the products is also a huge plus.
What do you dislike about the product?
I think that there could be more training video modules and could upload more content for different types of organizations. For example, we are a COBRA billing administrator, if there could be third party vendor type of HIPAA trainings or even security awareness for certain type of entities, that would be nice!
What problems is the product solving and how is that benefiting you?
KnowBe4 Compliance Plus keeps us updated on regulations and instills client confidence in our compliance efforts.
Strong Compliance Module Library (AML, KYC, ESG)
What do you like best about the product?
Good collection of complianece-related modules (AML, KYC, ESG)
What do you dislike about the product?
Sometimes there are too many options for one topic, which means it takes time to review all the courses to identify the one that suits our needs the best
What problems is the product solving and how is that benefiting you?
We need to be able to demonstrate that our employees and contractors, across multiple regions, have been trained on the respecive compliance areas
User-Friendly UI, Easy Navigation, and Quick Support
What do you like best about the product?
SAAS based solution easy to implements and integrate, user friendly UI, easy Navigation, Quick Support.
What do you dislike about the product?
Reporting part can be improved. Indian compliance has limitation.
What problems is the product solving and how is that benefiting you?
It brought interaction to boaring training treditional method.
Clear, Engaging Compliance Training That’s Easy to Complete
What do you like best about the product?
KnowBe4 Compliance Plus is clear, engaging, and makes compliance training genuinely easy to understand and complete.
What do you dislike about the product?
Some of the content can feel a bit repetitive, and the user interface could be more modern and intuitive.
What problems is the product solving and how is that benefiting you?
It helps reduce security and compliance risks by improving staff awareness, which saves time, lowers the chance of incidents, and gives confidence that training requirements are being met.
Consistent, Cohesive Training Modules Across Multiple Topics
What do you like best about the product?
Seemingly consistent training modules/ training themes for multiple topics. Makes it seem like the training is cohesive.
What do you dislike about the product?
Some topics may be out of date, or are too short.
What problems is the product solving and how is that benefiting you?
Compliance Plus modules covers some topics which are not covered in the standard offering. The training modules seem to be more detailed than others, and are more interactive. Users have noted them to be interactive more than the standard.
Comprehensive Compliance Training Made Simple and User-Friendly
What do you like best about the product?
A simple place with many compliance-related trainings to select from, ease of use and assigning to your team and the easy integration on your existing tool. All created and aligned with any compliance requirements.
What do you dislike about the product?
Nothing at the moment. Getting the best from it.
What problems is the product solving and how is that benefiting you?
Planning and sending out harassment training to the staff. Easy automation and ease of use
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