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What do you like best about the product?
Best Tool for Retention marketing. I like everything about WebEngage
What do you dislike about the product?
Sometimes it's won't show the data on dashboard as well as took a lots of time to populate the segment.
What problems is the product solving and how is that benefiting you?
Relay & Api driven communication.
REVIEW OF WEBENGAGE
What do you like best about the product?
Webengage is a multi channel user engagement platform.It automates communication across a user's lifecycle and helps companies send messages via these channels like web messages, push notifications, email marketing etc.
What do you dislike about the product?
UI/UX can be better,creative template creation, building sales intelligence via auto recommendations, it can be improved by automated communication, report should be generated quicky .
What problems is the product solving and how is that benefiting you?
Helped in lowering cost of marketing,driving higher volumes of direct sales. Increasing conversion rate on the website, Increasing lead to sales ratio by these ways business performance is increased.
Promising Retention Marketing Tool
What do you like best about the product?
Apart from the previous responses, I like that whatsapp template approvals can be done directly from webengage, which was not the case earlier.
What do you dislike about the product?
I think the user interface can be made much more intuitive. Currenly we tend to get on weekly calls with their service expert to understand the platform. Having said that, the UI is still better than other platforms like Clevertap
What problems is the product solving and how is that benefiting you?
I am able to communicate to people based on their buying journey
360 Degree Marketing automation Tool
What do you like best about the product?
Ease of use & Interface
Can be customized for complex integrations
Testing/Live production available with complete functionality
Customer success manager support
A perfect mix of advanced & traditiional ( Coding) system
Catalogue campaigns & advanced up to date features
Can be customized for complex integrations
Testing/Live production available with complete functionality
Customer success manager support
A perfect mix of advanced & traditiional ( Coding) system
Catalogue campaigns & advanced up to date features
What do you dislike about the product?
I guess, i didn't found any till now. I guess its good to go
What problems is the product solving and how is that benefiting you?
It brings all user jounrey with advanced touchpoints at one place & also helps to design the customer interaction journey with ease
Webengage: New-age tool for new-age CRM automation
What do you like best about the product?
*Marketing & CRM automation
*User-friendly
*Easy segmentation-based user profiling, targeting & engagement
*Augments revenue generation by more conversions in B2B by increasing lead flow
*Leeway to plan way ahead with every data set for real-time targeting & conversion
*User-friendly
*Easy segmentation-based user profiling, targeting & engagement
*Augments revenue generation by more conversions in B2B by increasing lead flow
*Leeway to plan way ahead with every data set for real-time targeting & conversion
What do you dislike about the product?
Data uploading is very procedural, Data segregation is not feasible in the platform when working with procured data, or A/B testing of a data set.
What problems is the product solving and how is that benefiting you?
*Webengage eases customer journey mapping & automation with tool-inbuilt stats & analytics which increases conversions based on applications & admissions in the ed-tech sector
*Webengage helps target each lead, with proper user-time analysis, which eases campaign planning even one-month prior, helps not loosing out on any lead & increase more engagement & conversions
*Webengage helps target each lead, with proper user-time analysis, which eases campaign planning even one-month prior, helps not loosing out on any lead & increase more engagement & conversions
"WebEngage: Empowering Marketing Automation for Targeted Campaigns and Enhanced Customer Engagement"
What do you like best about the product?
WebEngage has proven to be a valuable asset in our marketing automation efforts. It significantly enhances ease and accessibility throughout different phases of our campaign such as: 1.Target Engagement 2.Customer Profiling and more.
Also as for analytics dashboard attributes, WebEngage offers a comprehensive set of tools and metrics for customer engagement and retention journeys. We have effectively utilized these attributes to track key performance indicators, analyze campaign effectiveness, and optimize our marketing strategies.
Also as for analytics dashboard attributes, WebEngage offers a comprehensive set of tools and metrics for customer engagement and retention journeys. We have effectively utilized these attributes to track key performance indicators, analyze campaign effectiveness, and optimize our marketing strategies.
What do you dislike about the product?
it's important to remember that no product or service is entirely perfect, and there might be challenges or limitations but i think Webengage is tring to improve and offer new feature
What problems is the product solving and how is that benefiting you?
WebEngage provides robust tools for customer profiling, allowing users to gather and organize valuable data about their audience. This solves the problem of understanding customer preferences, behaviors, and demographics, which is crucial for creating targeted and personalized marketing campaigns. By gaining insights into their audience, users can tailor their strategies to better resonate with their customers, leading to improved engagement and conversion rates. Also WebEngage's segmentation features enable users to create highly targeted and relevant messaging for specific customer segments.
One of the best marketing tool out there.
What do you like best about the product?
The freedom it provides to the marketing team to grow the product is amazing, few points that i love about web engage are:
1 Multichannel Communication.
2 Personalization.
3 User Segmentation.
4 Automation.
5 Analytics and Reporting.
1 Multichannel Communication.
2 Personalization.
3 User Segmentation.
4 Automation.
5 Analytics and Reporting.
What do you dislike about the product?
Some times user's event data takes time to reflect in the dashboard hence all of the events based actions from the dashboard are delayed in those scenarios.
What problems is the product solving and how is that benefiting you?
User retention and user engagement were two major issues we were stuck with but web engage through it's commutation channel's such as push notifications, emails, In app messaging really helped us improve.
Best-in-class Retention Platform
What do you like best about the product?
WebEngage not only enables retention marketers but also content and brand marketers with nifty functionalities that optimise learnings!
What do you dislike about the product?
Reporting for journeys could be improved, but it's a minor inconvenience.
What problems is the product solving and how is that benefiting you?
WebEngage was a tool that clubbed all our needs together in terms of features, functionalities, and usability. The platform seamlessly expanded our in-house tech stack, optimizing our funnels and conversions. We operate across a variety of channels and with an endless assortment of products. This complicates our operations to a large degree. WebEngage has been instrumental in our iterative marketing efforts. With the right data, insights and automations, we've been able to personalize shopping, analyze the performance and incorporate the learning to unlock the next level of growth.
The best marketing automation tool ever!
What do you like best about the product?
I'm delighted to say that WebEngage is one of the best omnichannel platform not only for new users, its even for remarketing.
What do you dislike about the product?
Weboverlay (on site survery) reports needs to be built manually be creating custom events.
What problems is the product solving and how is that benefiting you?
Recently, we came across Email journey created and there was a new add on option to enter the pre header. This is helpful for us to understand how the Subject line looks and how it delivers.
Awesome
What do you like best about the product?
Smooth and easy to use
Data at the right time
Data at the right time
What do you dislike about the product?
Nothing at all, webengage is very easy to use
What problems is the product solving and how is that benefiting you?
Whenever I reach out to webengage customer care, I come back with my problems solved.
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