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Reviews from AWS customer

1 AWS reviews
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  • 4 star
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5-star reviews ( Show all reviews )

    Amit S.

Easy to operate,it's help me a lot to re-target the customers on personalised level.

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
Personalised level user targeting is very easy via different journeys, PN's and other communications. you can create PN and WPN, SMS , Whatsapp in a single journey.
What do you dislike about the product?
Should add more options to get data from funnels. means if i have created a funnel of 7 steps and i want the data of users dropoff at 3rd and 5th step, there should be an option to get those user's data.
What problems is the product solving and how is that benefiting you?
User targeting, marketing, drip campaigns. and this help me a lot in user retention. Here we can target the users via multiple channels in a single tool as per the user's reachability.


    Naman W.

Revolutionary Startup Essential: The Amazing Tool

  • January 17, 2023
  • Review provided by G2

What do you like best about the product?
WebEngage is a customer engagement platform that allows businesses to interact with their customers across multiple channels such as email, mobile push notifications, SMS, in-app messages and web push notifications. It also provides features such as user segmentation, real-time analytics and A/B testing which can be useful for businesses.
What do you dislike about the product?
The complexity of the WebEngage platform can make it difficult for users to navigate and understand all of the features and functionality it offers. Additionally, setting up and configuring the platform can be time-consuming, as users may need to spend a significant amount of time learning how to use the platform and setting up the various features and integrations that are available.
What problems is the product solving and how is that benefiting you?
By using the platform's various features such as push notifications, in-app messaging, email campaigns, and surveys, you can gather data on your users' behavior and preferences, and create campaigns that are more likely to be effective


    Gajendra S.

customer retention and marketing automation at its best

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
They have also add next gen conversional channel like Whats app and RCS which enable there customer to send multimedia communication and engage them more effectively.
What do you dislike about the product?
They have to focus more on implementing a process which enables them to connect with other vendors which there customer is already connected.
What problems is the product solving and how is that benefiting you?
They provide a customer retention tool that helps enterprises engage their existing and churned customers and improve to help the enterprises achieve sales numbers.


    Snehha R.

Good Services by entire team

  • September 07, 2022
  • Review provided by G2

What do you like best about the product?
Team and more of that entire solution I got for my CRM
What do you dislike about the product?
Waiting for support email to revert on technical issues
What problems is the product solving and how is that benefiting you?
We wanted to create a customise CRM, and the entire solution was given by web engage


    Joshua L.

Solid advice of great professionalism in decision making

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
The industry is constantly changing, and WebEngage allows me to produce marketing at a very fast pace. The best market analysis management software for decision-making is undoubtedly this one. In creating follow-up processes, I have had some really important achievements.
What do you dislike about the product?
The interface is something they need to improve because it has not performed adequately.
What problems is the product solving and how is that benefiting you?
We have been able to build strong consulting scales in numerous businesses that had adequate marketing analytics because we are continually growing as consultants and because we are aware of what works best for us in terms of productivity, analysis and creating accurate information. WebEngage has helped me foster strong work in terms of economic development, and it works fantastically for anyone interested in thoroughly researching the market.


    Information Technology and Services

WebEngage is best for user re-targeting.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
1 ) Easy to use.
2) Allow many ways of re-targeting.
3) Multiple channels can be integrated.
4) Full-stack user retention.
5) Omni-channel journey.
6) Tracking the location, session, and events is easy to set.
What do you dislike about the product?
Their support team is not that good. Sometimes the tracking data mismatch issue, embedded Iframe less to miss of sessions and page views. onboarding a third-party vendor is also difficult.
What problems is the product solving and how is that benefiting you?
Tracking non-logged-in users on the website, their activity, and retargeting was a big issue. WebEngage allows us to identify and plan retargeting of such user via the Omni-channels.


    Information Technology and Services

Very Good

  • August 22, 2022
  • Review provided by G2

What do you like best about the product?
Tracking data and communication to users
What do you dislike about the product?
Till now not able to find anything which can be disliked
What problems is the product solving and how is that benefiting you?
Webenagege gives the users communication based on events


    Arbaaz A.

Really Nice and have multiple to analytic

  • August 22, 2022
  • Review provided by G2

What do you like best about the product?
Easy Support and Technical things to get and make it work
What do you dislike about the product?
I think local enabled should be there to easy to debug
What problems is the product solving and how is that benefiting you?
Analytics of complete activities of user journey that helps to interact more things to it. It save much time to get into development mode.


    Abhinav R.

Lyght Up Webengage

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Live Segments and Funnels are more interactive and Creative. Tracking Users gives the best experience to analyze the data of users as well as Events. and Installing Webengage is more simpler than any other Analytics tool.
What do you dislike about the product?
sometimes it takes a lot of time to reflect on events, And Webengage doesn't notify about update and maintenance times.
What problems is the product solving and how is that benefiting you?
WebEngage Support team is good at solving my problem. once I'm stuck with the migration of the events and users, the support team helps me to do the same.


    Niraj S.

One of the Best Tools out there in Market!!!

  • August 17, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Webengage is that we can see user behaviour with our website and then take actions as per their behaviour. Also, accurate reports and analytics provided by Webengage is on point. Highly recommended!!
What do you dislike about the product?
The thing which I dislike about the tool is that I got to know about it very late :) Lots of efforts were wasted prior, now I am very happy that I am able to use this tool and perform all the marketing activities.
What problems is the product solving and how is that benefiting you?
Problems like tracking user behavior, automation of Emails and Web Pushes, gaining insights into the data obtained, etc and many more other problems are solved for me.