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360-degree User Journey and Experience Automation possible.
What do you like best about the product?
1. Journeys have been the saviour when it comes to targeting all out users from different time zones and different locales.
2. Segmentation on the basis of Geo-location, behavioural and technology have helped us in finding the right-fit campaign for each type of users.
3. The support team is quick-to-respond and have solutions and services for every requirement. Over last one year, Pritesh has been persistently helping us in resolving all campaign related issues we face from technical point of view.
4. New templates for On-site and surveys are very helpful
2. Segmentation on the basis of Geo-location, behavioural and technology have helped us in finding the right-fit campaign for each type of users.
3. The support team is quick-to-respond and have solutions and services for every requirement. Over last one year, Pritesh has been persistently helping us in resolving all campaign related issues we face from technical point of view.
4. New templates for On-site and surveys are very helpful
What do you dislike about the product?
WE has some room for improvement when it comes to reporting and email editor.
What problems is the product solving and how is that benefiting you?
WebEngage allowed the team to not only improve engagement but also measure and correlate user behavior with campaign performance. Our team is constantly discovering better ways of engaging users. We have re-prioritized campaigns that were more effective in saving users time or fetching more conversions.
Awesome Product
What do you like best about the product?
The ability to automatically move people from 1 segment to another based on their behavior.
What do you dislike about the product?
noting. The platform is splendid. All the features are valuable
What problems is the product solving and how is that benefiting you?
It has made life really easy to target customers. We just set the logic once and then forget about it. Web Engage works like a charm and helps us re-target existing customers and in acquiring new customers.
Recommendations to others considering the product:
Amazing Product and will surely help you enhance your sales. Super fast support and staff to work with.
Awesome Marketing Automation Tool
What do you like best about the product?
1- User journeys are really effective in terms of engaging customer sending them different types of messages and targeting them through different channels.
2- Web/APP notifications is such an powerful feature generating realtime traffic instantly.
3- Funnels help us in creating different flows to track users actions they are perfoimng on each step.
4- Current LIVE feautre is really an amazing addition to the Web Engage dashboard where you can see the realtime users interacting with each campaign/channels individualy.
5 - Addition of Geo-Fence is what i really an amazing feature got a lot of ideas how we can use location based targeting.
2- Web/APP notifications is such an powerful feature generating realtime traffic instantly.
3- Funnels help us in creating different flows to track users actions they are perfoimng on each step.
4- Current LIVE feautre is really an amazing addition to the Web Engage dashboard where you can see the realtime users interacting with each campaign/channels individualy.
5 - Addition of Geo-Fence is what i really an amazing feature got a lot of ideas how we can use location based targeting.
What do you dislike about the product?
I dont really dislike that much about Web Engage, it would be great if recommended Web Push & Push notifications can be added which really helped in terms of conversions.
What problems is the product solving and how is that benefiting you?
WebEngage has really helped in enhancing the way that we, as an organization, are able to engage with our customers on a broader level. Although there are plenty of benefits that have been acquired through WebEngage from different channels. User journeys really helped us to re-engage customer efficiently.
Recommendations to others considering the product:
1 - Email templates should be more user friendly drag and drop of blocks would be really helpful in creating fast templates.
2 - Recommended Web/App notfications should be added
2 - Recommended Web/App notfications should be added
Building an unmatched Marketing Automation Experience and Perk-it with Sales Prospecting
What do you like best about the product?
WebEngage is designed to deliver solid non-intrusive experience to web and app users all the while increasing the client's ad slots and exposure to potential buyers, want more? You Get to segment an audience and tailor your notifications and set up landing pages and excludes ones from funnels, all this is done in mere minutes
What do you dislike about the product?
nothing really comes to mind, except maybe create a gallery button to store and edit creative live, also maybe quotas need to increase
What problems is the product solving and how is that benefiting you?
A clear benefit is having a tool that can produce relevant product ads in a non-intrusive packaging all while requiring minimal maintenance and integration that can be done by regular Joes in marketing
Recommendations to others considering the product:
If you want to really scale and make use of your website white space then i highly recommend using this tool but also i advise to A/B test all formats from On-Site to In-App to Email to ascertain to the impact of each and the channels that yields the best ROI for your business. One key point is to test GIFs in addition to the regular static images, and if your website supports multiple languages then you're sure to capture the audience attention without to avoid low CTR and users ignoring the widget content, also try to analyze product ad performance to understand which ones work best with Web Engage that way you'll save your quota from depleting on irrelevant and lower performing product types, from there you're sure to master the tool and gain top notch results
Must-have tool for any serious marketer with almost zero dependency on in-house tech
What do you like best about the product?
The journey feature. It's absolutely amazing and it gives a marketer flexibility to hand-hold and manoeuvre as desired. All of this without your in-house tech not being involved much. This is a critical point as most of us struggle with limited bandwidth internally and want so much to be done. This is exactly where WE comes in solves almost every single problem you can imagine.
What do you dislike about the product?
Takes a bit of learning but their in-house team steps in every single time to help you implement it. The TAT from them will blow you away.
What problems is the product solving and how is that benefiting you?
Maximizing conversions, cross-selling, farming, Feedbacks, NPS you name it !!
Recommendations to others considering the product:
If you are serious about scaling fast then do not look any further. Do not waste time trying to build this on your own. The only time you should spend is figuring out how to integrate it and what all use-cases you want to build it for. The team at WE will help you navigate in that journey. Trust me, take the deep dive right-away.
very good opportunity
What do you like best about the product?
getting prospects to signup for my site. its very easy
What do you dislike about the product?
having a hard time sharing my webslink.
What problems is the product solving and how is that benefiting you?
more profits
Fit the bill perfectly feature-wise and cost-wise
What do you like best about the product?
Realtime (or near realtime) push notifications triggered by campaigns -- highly sought after, very powerful feature.
What do you dislike about the product?
Nothing at all. Service has been great and features are exhaustive.
What problems is the product solving and how is that benefiting you?
Sending marketing/retention push notifications and in-app messages to users based on behavioral patterns, segments, and campaigns.
Recommendations to others considering the product:
Do your due diligence with trial accounts in the dashboards for various competitors and keep in mind that they do not all offer the same feature sets. For example, realtime push notifications and triggered push notifications (something we rely upon) were rare among competition.
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