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We like webengage platform they give detailed user journey tracking
What do you like best about the product?
the best part of webengage is thier automation and multiple ways to go back to left user and also notifying customer who visted our website or app
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
customer support and demo is expllent
easy impentention by expert and good demo trial
easy to use for new user also
integration is also good they have multiple platform for connecting to webengage
frequency of use is regualr its give detailed journey
overall excellent choice for easy joruney tracking and goving back to left user and targeting by segments
What do you dislike about the product?
some cost is higher and upfront is big downside compare to other providers and for small business its burden when high charges for starting
What problems is the product solving and how is that benefiting you?
our data is on multiple places and its good for integrated way to target user and go back to reach again in proper way
good platform for user engagement and move them towards bofu
What do you like best about the product?
we can create complex web journeys with validation and conditions to reach out specific cohorts of users.
What do you dislike about the product?
some reporting features still need improvement.
What problems is the product solving and how is that benefiting you?
we are able to easily reach out to our customers and convey the promotional as well as transactional messages to them. it is helping to improve the conversion rates as we are able to reach them at regular interval with relative ease.
Very User Friendly & So many Features for Data Analysis
What do you like best about the product?
We can get better Dashboard and exact number on analsys.
What do you dislike about the product?
Nothing, just sometimes its works little slow.
What problems is the product solving and how is that benefiting you?
We Can Automate So Many Customer jounery based on user events/attributes and so on.
Using WebEngage for Product Marketing
What do you like best about the product?
Managing all user communication in one place, ability to easily get insights into user actions & behaviors with ease.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
We have essential been able to drive most of our Product Marketing efforts through WebEngage.
What do you dislike about the product?
Not any critical issues, but some more advanced filtering options would help.
What problems is the product solving and how is that benefiting you?
Getting insights into user persona, behavious, and actions - and using that data to run product marketing campaigns seamlessly.
Game-changer for Customer Retention and Engagement
What do you like best about the product?
Easy-to-use interface for campaign creation
Powerful segmentation tools
Multichannel messaging works seamlessly
Detailed analytics provide actionable insights
Powerful segmentation tools
Multichannel messaging works seamlessly
Detailed analytics provide actionable insights
What do you dislike about the product?
Initial setup can be time-consuming
Pricing can be steep for smaller businesses
Pricing can be steep for smaller businesses
What problems is the product solving and how is that benefiting you?
As a daily user of WebEngage, I've found it to be a game-changer for our customer retention and engagement strategy. The platform's ability to create personalized customer journeys is impressive. Setting up triggered campaigns is straightforward, and the real-time segmentation helps us target exactly the right audience.
Best Martech solution
What do you like best about the product?
Analytics and reporting. User interface is great
What do you dislike about the product?
Customer service is exceptionallly slow.
What problems is the product solving and how is that benefiting you?
Customer Retention
Near Perfect Tool For Customer Engagement!
What do you like best about the product?
We frequently use WebEngage and it works best for Marketing Automation and Customer Engagement, It's easy to learn and use, setting up Push Notifications, Journeys, Creating Segments is quite fast and it helps to automate most of the stuf. WebEngage Support is always active and available for us with fast response and fixes. It's easy to integrate and implement.
What do you dislike about the product?
What I dislike about the Product is that it should have some features for free or atleast the part of the basic plan like Intelligent Sending, RCS, In-Line Content. Also WebEngage is best suited for Marketing Automation but not for Customer Analytics. I wish to see it become more powerful in
What problems is the product solving and how is that benefiting you?
We primarily use WebEngage for Growth, be it Activation or Retention. We use it as a CDP, Omnichannel Campaign Management, Creating Automated Journeys, Sending Daily Push Campaigns and Analytics. It has helped us in Identifying and Decreasing Drop Across Funnel, Increasing Conversions, Retaining and Engaging Users through Campaigns.
WebEngage: Powerful Marketing Automation for Growth-Driven Brands
What do you like best about the product?
Seamless integration with existing tech stack
Intuitive user interface and powerful segmentation
AI-powered features for optimized campaign performance
Comprehensive reporting and analytics dashboards
Intuitive user interface and powerful segmentation
AI-powered features for optimized campaign performance
Comprehensive reporting and analytics dashboards
What do you dislike about the product?
Onboarding process could be streamlined for faster time-to-value
What problems is the product solving and how is that benefiting you?
As a growing brand, we often struggled to unify customer data across multiple channels and create truly personalized experiences at scale. Fragmented customer insights and manual campaign management hindered our ability to drive engagement, retention, and revenue growth.
WebEngage's comprehensive marketing automation platform has helped us overcome these challenges. By seamlessly integrating with our existing tech stack, the tool enables us to centralize customer data and leverage AI-powered features to optimize campaign performance and deliver hyper-personalized experiences.
WebEngage's comprehensive marketing automation platform has helped us overcome these challenges. By seamlessly integrating with our existing tech stack, the tool enables us to centralize customer data and leverage AI-powered features to optimize campaign performance and deliver hyper-personalized experiences.
One platform for the Easy and Effective Event Tracking & User Engagement
What do you like best about the product?
The Customer Data Platform (CDP) is really helpful, it lets us bring data from different sources together and get a full view of our users.
Setting up and tracking transactional emails is simple, which saves time and reduces mistakes.
Marketing automation has gotten much better. We can now create complex workflows with multiple triggers and conditions without needing extra tools.
The platform also has improved analytics dashboards, giving more insights into user behavior and how campaigns are performing.
Overall, WebEngage feels faster and smoother when handling large amounts of data and campaigns.
Setting up and tracking transactional emails is simple, which saves time and reduces mistakes.
Marketing automation has gotten much better. We can now create complex workflows with multiple triggers and conditions without needing extra tools.
The platform also has improved analytics dashboards, giving more insights into user behavior and how campaigns are performing.
Overall, WebEngage feels faster and smoother when handling large amounts of data and campaigns.
What do you dislike about the product?
The dashboard can be a bit confusing for new users. Grouping similar features together would make it easier to find things.
Sometimes, reports take a little longer to load, especially when working with large datasets.
Some parts of the interface, like the campaign builder, aren’t very intuitive. Some options are hidden under multiple clicks, which can be frustrating.
Having more ready-to-use templates for campaigns and emails would make it quicker and easier for beginners to get started.
Sometimes, reports take a little longer to load, especially when working with large datasets.
Some parts of the interface, like the campaign builder, aren’t very intuitive. Some options are hidden under multiple clicks, which can be frustrating.
Having more ready-to-use templates for campaigns and emails would make it quicker and easier for beginners to get started.
What problems is the product solving and how is that benefiting you?
Boosting User Retention with Personalized Engagement - [As without the personalized notifications and user interaction, we have to treat the all users same, which we can't ]
Using WebEngage, we send personalized notifications and messages that match each user’s interests and activity. This helps us keep users coming back to the app by offering them exactly what they’re looking for. Personalization has made our connection with users stronger and more meaningful.
Using Automated Campaigns to Keep Users Engaged
WebEngage’s campaign automation tools make it easy to engage users at the right times. Automated messages and reminders ensure users don’t miss updates, feel connected, and stay interested in the app. It’s also more efficient for us since we can focus on more complex strategies while these campaigns run on their own.
Tracking Behavior to Create Tailored Experiences
WebEngage lets us see patterns in how different groups of users interact with the app. This helps us design more relevant experiences for each segment, like new users, regular users, or those who might be at risk of losing interest. This way, we’re able to make the app feel more personalized, which keeps users happier.
Mapping User Journeys to Offer What Users Want
By tracking user actions and mapping their journeys, we can understand what users are looking for at each stage. This helps us improve app features and create offers that align with their expectations. The data we gather makes it clear how we can make their experience more enjoyable, building loyalty and satisfaction.
In short, WebEngage helps us connect with our users on a deeper level, making the app more engaging and improving long-term user loyalty.
Using WebEngage, we send personalized notifications and messages that match each user’s interests and activity. This helps us keep users coming back to the app by offering them exactly what they’re looking for. Personalization has made our connection with users stronger and more meaningful.
Using Automated Campaigns to Keep Users Engaged
WebEngage’s campaign automation tools make it easy to engage users at the right times. Automated messages and reminders ensure users don’t miss updates, feel connected, and stay interested in the app. It’s also more efficient for us since we can focus on more complex strategies while these campaigns run on their own.
Tracking Behavior to Create Tailored Experiences
WebEngage lets us see patterns in how different groups of users interact with the app. This helps us design more relevant experiences for each segment, like new users, regular users, or those who might be at risk of losing interest. This way, we’re able to make the app feel more personalized, which keeps users happier.
Mapping User Journeys to Offer What Users Want
By tracking user actions and mapping their journeys, we can understand what users are looking for at each stage. This helps us improve app features and create offers that align with their expectations. The data we gather makes it clear how we can make their experience more enjoyable, building loyalty and satisfaction.
In short, WebEngage helps us connect with our users on a deeper level, making the app more engaging and improving long-term user loyalty.
Great Full Stack CLM Platform & Martech Automation Tool
What do you like best about the product?
1. Tons of features like new & Industry-first features
2. Easy to use UI to create campaigns & journeys.
3. Easy to integrate with other platforms.
4. In-depth Analytics.
5. Superfast Customer support to assist you.
2. Easy to use UI to create campaigns & journeys.
3. Easy to integrate with other platforms.
4. In-depth Analytics.
5. Superfast Customer support to assist you.
What do you dislike about the product?
This was our first CLM Platform, so all good for now without any issues.
What problems is the product solving and how is that benefiting you?
1. Improve Retention
2. Improve Customer Engagement
3. Improve CLTV
4. Channel level insights
5. Segment insights & personalistion
2. Improve Customer Engagement
3. Improve CLTV
4. Channel level insights
5. Segment insights & personalistion
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