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AI For Work

Kore.ai

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

470 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Gurmeet S.

Kore.ai XO platform review

  • January 24, 2024
  • Review provided by G2

What do you like best about the product?
The platform has totally no code environment which is pretty comprehensive for any beginner with no code knowledge. The interface is really cool and smooth to use.
What do you dislike about the product?
Sometimes the portal gets hanged and the website doesn't work properly if we click the "Previous Page" button in the browser.
What problems is the product solving and how is that benefiting you?
Making the process of creating excellent VAs 100x faster and better by integrating AI tools like OpenAI.


    Jassem Mohammed S.

Kore.AI simplified the complexities that would occur when creating a chatbot.

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
It is simple and very easy to create the chat bot. Lot of integeration options and features to train it with are available.
What do you dislike about the product?
The only downside would be to provide a little more clarity on the training and the inference section as scrolling through the json output in order to identify the exact reason as to why that intent was picked up was little tedious and the graphical insite is not as detailed as the json format in the utterance test case.
What problems is the product solving and how is that benefiting you?
It easier to design the narrative for a chatbot and control the conversation flow.


    Anup H.

Good learning experience with kore.AI

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
Easy documentation, integration. More features included.
What do you dislike about the product?
For few of the things required more information like templates explanation.
What problems is the product solving and how is that benefiting you?
helps in customer interaction


    Yogesh J.

User-Friendly Chatbot Builder with Room for Improvement

  • December 12, 2023
  • Review provided by G2

What do you like best about the product?
The drag-and-drop interface proved to be exceptionally intuitive, allowing for a quick learning curve. Creating dialogue flows and defining actions was straightforward, and the visual representation made it easy to grasp the logic behind each interaction. However, I encountered a slight delay in understanding how to implement more complex conditions.The platform offers a robust set of features, covering the basics of natural language processing and integration with external systems. While it met most of my requirements,
What do you dislike about the product?
I encounter significant delays during building and testing chatbot. but after publishing it working as expected
What problems is the product solving and how is that benefiting you?
Traditional chatbot development can be complex and time-consuming, requiring extensive coding skills. but kore.ai provide drag-and-drop interface it simplifies the development process, making it accessible to developers with varying levels of expertise. This has significantly reduced the time and effort required to create a functional chatbot


    Deepika d.

XO platform is easy to learn and develop

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
The way of explanation provided by Jayanti is awesome. The explanation about XO platform is clear.
There is number of features available in it
What do you dislike about the product?
If the few changes done in botbuilder website, then users can use it friendly.
What problems is the product solving and how is that benefiting you?
I have used it for developing the vitual assistant. We can develop virtual assistant for our own apps as well.


    Apparel & Fashion

Allover it's a good platform but they can improve on the service provider

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Tools and ui is quite good.ease of implementation.features and connectors are good.
What do you dislike about the product?
Sometimes the downtime of ui. They can work on providing better documentation and more samples of the bot
What problems is the product solving and how is that benefiting you?
Ease of building cahtbot and deployment on few steps . Saves lots of time


    Banking

Low code Conversational AI Platform covering latest Gen AI

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
Quick to implement flows and on the go integrations with multiple systems.
What do you dislike about the product?
Debugging can be improved with step by step execution check.
What problems is the product solving and how is that benefiting you?
Assistance to employees on their issues with infra and process.


    Nithin K.

Great session, except that it felt a little rushed and congested, as each session very long.

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Great platform to build chatbots even for non-developers
What do you dislike about the product?
Sometimes the website does not load properly and bot does not get updated even after refreshing the page
What problems is the product solving and how is that benefiting you?
Customer experience optimization


    Banking

Features and implementations as per requirement are great

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Chat Automation is very well featured. Advanced artifacts are good.
What do you dislike about the product?
More updates in properties for implementation
What problems is the product solving and how is that benefiting you?
Business process for conversations


    Financial Services

Conversation AI- KORE.AI Experience

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Platform experience, easy to use and deploy
What do you dislike about the product?
platform response time, and will be down sometimes
What problems is the product solving and how is that benefiting you?
to build the chatbots easily