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AI For Work

Kore.ai

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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External reviews

469 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nandish C.

Kore AI XO Platform Review

  • August 11, 2023
  • Review provided by G2

What do you like best about the product?
User frendly, easy to use. Can be used to quickly develop a chat bot
What do you dislike about the product?
Faced server issues few times. And the limit for batch testing may day must be increased.
What problems is the product solving and how is that benefiting you?
Chat bot development is made simple and easy.


    E-Learning

XO platform basic training

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to understand with no code/low code.
What do you dislike about the product?
Ontology in Knowledge graph could be better understanding wise.
What problems is the product solving and how is that benefiting you?
Customer interaction and it is benefitting the most.


    John Epok P.

Intelligent AI Bot = awesome customer experience!

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
Under the hood - AI technology uses a vast Learning Language Model which, over time, allows the Bot to learn and become smarter on its own without needing manual training.
What do you dislike about the product?
The widget appears somewhat outdated and traditional in appearance. It may be necessary to review and redesign it based on client requirements, as a single design does not suit all industries.
What problems is the product solving and how is that benefiting you?
Implement bots as the initial support for current and potential customers, focusing live agents on highly transactional interactions.


    keerthi reddy m.

Kore.ai

  • April 07, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to build and i enjoyed working
What do you dislike about the product?
sometimes it is lagging to save the configurations
What problems is the product solving and how is that benefiting you?
It is easy to build chat bots with just configuring the things.


    Rohit D.

A complete customizable platform

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
multi turn conversation handling and easy to use
What do you dislike about the product?
Knowledge extraction tool fails maximum times
What problems is the product solving and how is that benefiting you?
No other platform helped me to create such intelligent bots and it is easy for end to end implementation


    Pooja K.

An excellent bot building platform

  • March 08, 2023
  • Review provided by G2

What do you like best about the product?
It is a very easy-to-understand and easy-to-handle bot-building platform. With limited technical knowledge, one can create a reliable customized, robust bot. The drag-and-drop functionality and easy third-party integrations result in a significant development and testing environment. Faster than a traditional bot.
What do you dislike about the product?
There is nothing much to dislike. But there is a thing that it takes too much time to understand every feature available on the Kore.AI platform.
What problems is the product solving and how is that benefiting you?
The most fascinating thing about Kore.Ai provides a simple way of bot development. In Kore.Ai, you can work with enough knowledge to build a robust bot. Anyone can develop a bot by reading the basics of kore.ai.
Also, Kore.AI provides a very user-friendly UI to developers for bot building And offers a fast resolution.


    Supriya H.

Improvement is the key for business.

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I like how the kore AI platform is developed with less coding structure. The process of different channels and language enablement is the primary key. The concept, synonyms, traits, rules and patterns are great. The platform is perfect. The community people are always helpful.
What do you dislike about the product?
The documentation has to improve. The NLP training and model used for this training has to be different for different use cases. A clear idea about the different models used should be provided in the documentation.
What problems is the product solving and how is that benefiting you?
I am developing a conversational AI chatbot which helps the bank to reach out to millions of customers on different channels like email, telegram, WhatsApp, web, IVR etc. So the customer will have access to the banking system 24/7 in his favourite social media platform.


    Pradeep M.

Wonderful framework for the chatbot development.

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
Kore.AI is easy to learn and build the design for the chatbot. It's very user friendly and have lots of features in it.
What do you dislike about the product?
Nothing i found. Simply i like the features of it.
What problems is the product solving and how is that benefiting you?
We have used Kore.AI to build the bot for HR assistant.


    Pragati G.

It was good

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
It is very interesting and I will use it
What do you dislike about the product?
Everything is good ,nothing to dislike about
What problems is the product solving and how is that benefiting you?
It helps to create, manage, and deploy both text- and voice-based digital assistants and chatbots. It is providing 24/7 support also.


    Aashi G.

very user friendly and easy to use

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
The best about kore.AI is very easy to create bot , there are many different features which they provide , It supports multichannel and languages.
What do you dislike about the product?
It took me more time to understand all features .
What problems is the product solving and how is that benefiting you?
It's helping me in creating bots easily as it provides multi- channel support so I can run my single bot on different channel.