AI For Work
Kore.aiExternal reviews
469 reviews
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The Awesome site without coding
What do you like best about the product?
It gives fascinating features in the simplest form. Especially NLP sights. The UI of kore.ai looks much better and is user-friendly too. Without working with a large amount of coding, it gives better features. The development of a bot is very easy for beginners without proper teaching. Simply a marvellous site.
What do you dislike about the product?
Sometimes a lot of lags are there on the site. Occasionally other developers can edit the data even if they enter into dialogs in view mode. Adding an error prompt in kore.ai is better if the user makes any unwanted code in the script node.
What problems is the product solving and how is that benefiting you?
Some features are not available when we transfer our bot into ivr channel. They give some alternate approaches to achieve our requirement. Also, kore.ai has a community site there we can get more solutions for our problems. That's good.
Good experience
What do you like best about the product?
Platform capability to handle complex logic and NLP traning to accuracy
What do you dislike about the product?
Nothing specific . But the course should also contain info regarding platform Knowlege
What problems is the product solving and how is that benefiting you?
Making user friendly chatbots
User Friendly low-code/no-code platform
What do you like best about the product?
Intuitive UI where it has the basic necessary features easily understandable and yet has more complex features for fine tuning. This way, it caters to simple and complex bot use-cases.
What do you dislike about the product?
Some pages take time to load and due to various pods on-premise that host the platform, bot behaves unpredictably sometimes - if say FAQ pod is down. Frustrating sometimes as the issue will keep you up and you don't know the root cause for it.
What problems is the product solving and how is that benefiting you?
Support bots can easily be built to answer repetitive queries - much less repetitive manual labour and mundane tasks. Can automate small workflows as well and easy access via multiple channels.
Custom feature rich bot
What do you like best about the product?
It has a lot of features and it is easily customisable as we can use our own NL engine or deploy in our own custom platform
What do you dislike about the product?
The UI/UX of kore ai is not good, with lots of bugs like the whole data table is not visible.
What problems is the product solving and how is that benefiting you?
Easy to set up and run complex tasks like a whole NL-powered bot.
Kore has been easy to use and has and an intelligent VA tool
What do you like best about the product?
The upside is being able to have the easy-to-use GUI for many of the tasks, especially the development workbench.
What do you dislike about the product?
It's not that easy to customize if needed.
What problems is the product solving and how is that benefiting you?
It's helping ease the creation of Virtual agents through their platform
Kore.Ai Bank Assist Review
What do you like best about the product?
Platform features, Low code no code is the best feature which i liked as developer
What do you dislike about the product?
None at this point of time, hopefully it remains this way
What problems is the product solving and how is that benefiting you?
Automating IVR & banking operations
Definitely a leader in the Conversational AI space
What do you like best about the product?
Kore is one of the first companies to create a robust and feature-rich experience focused primarily on Conversational AI solutions. Their intuitive UI allows for quick deployment of virtual assistants by non-technical users while still allowing subject matter experts to tweak granular settings to optimize every aspect of the solution. Their multi-tier NLP engine is unmatched by most vendors and can support very complex conversations and context management.
What do you dislike about the product?
Maybe pricing. You get a lot for your money, though. I think some introductory pricing would benefit customers with small volumes and simpler use cases.
What problems is the product solving and how is that benefiting you?
Kore.ai provide a full-fledged platform on which they've developed easy to enable templates (BankAssist, HealthAssist). The ability to use those templates and jumpstart the development of a new virtual assistant while keeping the flexibility to customize down the road is key.
A Platform that offers robus set of features
What do you like best about the product?
Kore.ai has a solid robust platform for building bots that can sit on the channels of your choice. The bot can be complex or simple based on your needs.
What do you dislike about the product?
There is a learning curve associated since the product is massive and full of features
What problems is the product solving and how is that benefiting you?
We built a website bot with Kore for lead gen and informing about the product.
Kore.ai | omni-channel | Cost Effective | Low code Platform
What do you like best about the product?
We do like the omnichannel capability of the Kore.ai XO platform. We can create a single bot that would be replicated to Voice, WhatsApp, FB messenger, and telegram. The best part is it takes just a day, or two to optimise the channel-specific performance.
What do you dislike about the product?
Most of the Kore.ai platform components are good. It is more towards the resource/knowledge base structure that needs to be improved. As it takes time to dig and search for most of the information.
What problems is the product solving and how is that benefiting you?
We're solving a couple of our client problems w.r.t banking services like loan servicing, collections etc. In addition, we're creating an omnichannel bot for various customers, which belong to travel, utility and financial services.
Great experience
What do you like best about the product?
It was a great experience working on kore ai, especially bot-building things. It looks so appealing how this platform is designed and helps users create chatbots. I have designed multiple chatbots for different purposes, and my colleagues were really impressed with that and also appreciated this platform.
What do you dislike about the product?
I think the documentation part should be more helpful and should be updated if there are any changes in the platform. Need to work on some machine learning and AI parts as well. Otherwise, all good.
What problems is the product solving and how is that benefiting you?
I primarily work on chatbots, and kore ai helped me with this. It's easy to use and has an excellent user interface. And also, kore ai has a great and helpful community.
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