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AI For Work

Kore.ai

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
    0
  • 2 star
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External reviews

469 reviews
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4-star reviews ( Show all reviews )

    Hari G.

It is a wonderful experience with the kori.ai xo platform

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
Kore.ai xo platform is one of the best code-free chatbot-building websites, and it is free for essential use, so it helps us to learn to build a chatbot without any coding knowledge
What do you dislike about the product?
For building the chatbot, some of the topics in the documentation are not working correctly, like deploying the chatbot In WhatsApp
What problems is the product solving and how is that benefiting you?
The coding part is the main problem of building a chatbot, but the kore.ai xo platform helps us to develop our chatbot without any coding knowledge


    Telecommunications

Kore.AI Experience

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
Kore provides all the tools and necessary training required to start building bots. The botbuilder is feature rich and extremely easy to use and pick up for beginners.
What do you dislike about the product?
There are no emulators/test tools for the different social channels. Sometimes the botbuilder UI behaves inconsistently but can be sometimes solved by closing the browser and re-entering.
What problems is the product solving and how is that benefiting you?
For my task as a Solution Engineer, Kore allows me to create bots for my demos quickly. The demos range from customer care tasks to simple workflow automations.


    Harshit K.

Easiest and fun way to develop chatbots

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
It allows for easy creation of tasks, training of natural language model, multi-language platform, API integration, and publishing to multiple channels. The support from the community and personal support is excellent and commendable.
What do you dislike about the product?
The documentation should be upgraded and involve more general things to it. The auto-translation function doesn't work most of the time. The bot made for other channels may not have the same experience. Also, no specific procedure for different channels is provided.
What problems is the product solving and how is that benefiting you?
It is making the development of the chatbots using low code, which helps in achieving the business requirements at a faster pace. Thus, helps in a growing business as well. It provides better opportunities for us in the conversational AI sector.


    Bhargav B.

Certification Experience

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
The NLP engine and its features. THe drag and drop feature is also good.
What do you dislike about the product?
The testing of the bot needs to be more accurate.
What problems is the product solving and how is that benefiting you?
Kore AI is solving chatbot development problems with no code method.
I am from a QA background and don't know how to code. So it is beneficial for me.


    Jonathan S.

Kore.ai is very innovative and easy to use

  • October 03, 2022
  • Review provided by G2

What do you like best about the product?
I like that you can create an AI without coding.
What do you dislike about the product?
I dont like it that sometimes when the project is too big that the app slows down or freezes.
What problems is the product solving and how is that benefiting you?
it helps in answering common questions regarding your product.


    FRANCISCO P.

The technological revolution of chatbot assistants

  • September 13, 2022
  • Review provided by G2

What do you like best about the product?
What I like the most about using Kore is its easy user interface to help the development of chatbot assistant projects.
What do you dislike about the product?
Sometimes the javascript programming fails and we must constantly restart the page or update to avoid failures
What problems is the product solving and how is that benefiting you?
better customer service time and significant savings for customers


    VASANTH S.

excellence webinar and workshop.

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Several workshops and webinar conducted by Kore.AI was very informative to gain new and leading industry knowledge, especially as an IT student it was very useful for me.
What do you dislike about the product?
other than hackathons there is a huge need for gaining knowledge on top technologies like Full stack development, app development, if certificate courses provided, will be very useful for us.
What problems is the product solving and how is that benefiting you?
good


    nataraj m.

Kore AI Platform Review

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
I like creating chatbot in easy way without any coding and various templates are available in store helps me to create bot without any efforts and smart bot feature really useful
What do you dislike about the product?
I need some more templates based on particular category. there is only single workspace It would be fine when there feature to add another workspace and bot demo should be provided
What problems is the product solving and how is that benefiting you?
Instead of assigning a customer support I can use chatbot it replace the customer support and helps to customer related queries in faster way and can focus onto our customers


    Computer Software

Good

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Dialogs i like the most. kore.ai is good
What do you dislike about the product?
Training is the part i really dislike, causes issues
What problems is the product solving and how is that benefiting you?
Less coding needed


    Leisure, Travel & Tourism

Comprehensive Conversational AI Platform!

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The Kore.ai platform is easy to learn and quickly start to build chatbot and conversational platform products. The UI is very mature from a design flow, knowledge base, and integration stand point. Plus, the test environment is one of the best i've used.
What do you dislike about the product?
Don't know if this is a dislike more so than a feature request! I would like a better way to integrate teams and whiteboard together while building in the solution. Most conversational teams are remote so providing so native integrations like in other collaboration tools would be great.
What problems is the product solving and how is that benefiting you?
Kore is solving and helping drive self service and contact center agent productivity initiatives. It also has provided a prototype arena for new products that were build in the travel and tourism area for one of my previous employers.