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AI For Work

Kore.ai

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

469 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hrudu S.

Empowering Conversational AI Platform for Scalable Automation

  • July 01, 2025
  • Review provided by G2

What do you like best about the product?
Kore.ai provides a powerful and highly customizable conversational AI platform that enables seamless automation across customer support, internal operations and digital channels
What do you dislike about the product?
While the platform is robust, the initial learning curve can be steep for newcomers. The UI, although feature-rich, sometimes feels overwhelming due to the number of configurations.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the challenge of delivering consistent, scalable, and intelligent, customer and employee experience through conversational AI, We were facing limitations with human-only support models and needed a solution that could automate repetitive quries, reduce response times, and operate 24/7 across multiple channel


    LALITHA M.

amazing platform

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Its low code no code platform and easy to understand. very easy to use the platform.
What do you dislike about the product?
Sometimes it will not be working properly .
What problems is the product solving and how is that benefiting you?
easy to built the chat bots and understanding is also easy.


    Sailaja M.

it is very unique platform

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
low-code, no-code platform, and easy integrations
What do you dislike about the product?
The platform is not stable, and sometimes needs to improve its quality
What problems is the product solving and how is that benefiting you?
Search AI is not working properly i.e some of the fields continuously rendering.


    Computer Software

Reseller Partner

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Pre-Packaged Applications for Banking, Health, Retail, HR.
What do you dislike about the product?
Not very responsive , difficult to communicate with for quick turnaround
What problems is the product solving and how is that benefiting you?
Contact Center Solutions


    Vinay kumar K.

Kore.ai is the best platform for AI powered Virtual assistants.

  • May 27, 2025
  • Review provided by G2

What do you like best about the product?
Enterprise integrations for multiple 3rd party platforms which makes work better.
What do you dislike about the product?
Due to frequent updates in kore.ai platform
What problems is the product solving and how is that benefiting you?
Self support, easy access for knowledge, helps to improve productivity.


    Consulting

Autamation AI Training

  • May 02, 2025
  • Review provided by G2

What do you like best about the product?
Started with training a week ago, everything is very smooth and is very helpful for my leaning.
What do you dislike about the product?
New to Kore.AI, did not find much to dislike
What problems is the product solving and how is that benefiting you?
Easy and simple to use


    Information Technology and Services

Kore.ai review

  • April 24, 2025
  • Review provided by G2

What do you like best about the product?
Kore.ai has very user friendly interface and the user experience is good.
What do you dislike about the product?
Sometimes while using Kore.ai, it gives the 403 Forbidden error.
What problems is the product solving and how is that benefiting you?
Kore.ai is automating the bot creation


    Architecture & Planning

Overall Experience

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
very simple and easily understandable platform. Even a person not having AI background can learn Kore AI platform easily
What do you dislike about the product?
As of now nothing, once I will complete advance course of Kore Ai Xo11 platform, I could share the feedback.
What problems is the product solving and how is that benefiting you?
Problems related to mainly banking or many end user conversation.


    Retail

Learning and Innovation

  • February 25, 2025
  • Review provided by G2

What do you like best about the product?
improvising and understands the business value of the use case
What do you dislike about the product?
some platform integration concerns with KIBO
What problems is the product solving and how is that benefiting you?
Being the core engine for LLM and deeplearning concepts


    Computer Software

Ease of Use

  • November 26, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use,Ease of Implementation,Ease of Integration
What do you dislike about the product?
Although Kore.ai is customizable, there might be some limitations in terms of designing highly specific user experiences or unique conversational flows
What problems is the product solving and how is that benefiting you?
Supporting Multiple Channels