AI For Work
Kore.aiExternal reviews
469 reviews
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Easy to Understand , Explore and implment
What do you like best about the product?
Kore.ai helps businesses improve operational efficiency, enhance customer experience, and scale their AI-driven automation efforts with a high degree of flexibility and sophistication.
What do you dislike about the product?
While Kore.ai is a powerful platform, it may not be the best fit for all users, especially those looking for simplicity, lower cost, or highly specialized customization. The platform excels for enterprises that need robust, scalable solutions, but smaller companies or those just starting with conversational AI may face challenges in terms of complexity and cost.
What problems is the product solving and how is that benefiting you?
Kore.ai solves customer service challenges, process inefficiencies, and scaling issues while offering businesses a way to improve customer engagement, reduce costs, and enhance overall productivity. The platform’s automation capabilities and advanced AI functionalities provide measurable benefits, especially for businesses looking to innovate and stay competitive in a digital-first world.
Kore AI: The Future of Intelligent Virtual Assistants
What do you like best about the product?
I love how Kore AI allows us to easily edit and customize the conversational flow. The intuitive interface and flexible design make it simple to tailor the AI interactions to meet our specific needs. This level of customization ensures that we can provide a
What do you dislike about the product?
While Kore AI offers many impressive features, one aspect that I dislike is the bookmark feature. It often fails to update properly and has several glitches, which can be quite frustrating. This inconsistency hampers the overall user experience and needs significant improvement to match the quality of the other features
What problems is the product solving and how is that benefiting you?
Kore AI is solving several key problems related to business automation and customer engagement. By providing a platform to create intelligent virtual assistants, Kore AI helps automate repetitive tasks, streamline workflows, and enhance customer interactions. This results in significant time savings, increased operational efficiency, and improved customer satisfaction. For our business, these benefits translate into more efficient processes and a better overall user experience for our clients.
Kore Ai is beginner friendly to learn about chatbots, design flows of a convos and trigger actions
What do you like best about the product?
Designing flows & sub-flows for actions
What do you dislike about the product?
The NLP & spell corrector engine is bad.
What problems is the product solving and how is that benefiting you?
Kore AI integrates a lot of pre-defined actions into a conversation flow, so it is ease of access for end-users.
Very complete platform with good development widgets
What do you like best about the product?
I love how you get to develop virtual assistants with the functionality of drag and drop and the offer of widgets/nodes so complete! I consider it has a good variety of platforms where you can integrate your boy and I really like the use of the API to get a custom connection to it.
What do you dislike about the product?
Sometimes the platform has lag or doesn't work the right way I suppose for errors in the platform. It would be really great if you could response faster in support tickets submitted.
What problems is the product solving and how is that benefiting you?
Currently I'm trying to get data in Automation about some params configured in Contact Center to add some script for a behavior without needing to transfer the call to collect this data.
Kore.ai: A Comprehensive Platform for Advanced Chatbot Development
What do you like best about the product?
Easy to access different actions, Good amount of feature, Low code and very easy to learn and understand
What do you dislike about the product?
It is Very buggy,because xo11 is new things are still getting deployed so its slow.
What problems is the product solving and how is that benefiting you?
Kore.ai addresses several key challenges in customer engagement and automation, providing significant benefits. It enhances customer support by offering instant responses, reducing wait times, and improving satisfaction. The platform’s scalability allows businesses to handle a large volume of interactions without a proportional increase in costs, ensuring consistent service quality. With 24/7 availability, Kore.ai chatbots ensure customers can get assistance anytime, enhancing their experience and loyalty. The advanced NLP capabilities enable personalized responses, making interactions more engaging. By automating routine tasks, Kore.ai improves operational efficiency and reduces errors, freeing up human resources for strategic activities. Additionally, the platform provides detailed analytics and reporting, offering valuable insights into customer behavior and chatbot performance, which helps businesses make informed decisions and continuously improve their services. Overall, Kore.ai significantly enhances customer engagement, operational efficiency, and scalability for businesses.
Kore.ai review
What do you like best about the product?
It makes easy to build bots by developer
What do you dislike about the product?
The kore.ai platform is sometimes buggy.
What problems is the product solving and how is that benefiting you?
Kore.ai is one of the best platform for creating conversational bots
Best for beginners and great for professionals.
What do you like best about the product?
It is simple to use, and user friendly.
Easy to implement.
It support user's creative input given in dialog box.
It's customer friendly.
It doesn't get stop when user's query get over.
Easy to Integrate.
Easy to implement.
It support user's creative input given in dialog box.
It's customer friendly.
It doesn't get stop when user's query get over.
Easy to Integrate.
What do you dislike about the product?
Drag and Drop option should be there, so user just pick up from the toolbox and drop where they want.
Connecting the boxes should also be easy means user don't have to open any box to connect any node.
Connecting the boxes should also be easy means user don't have to open any box to connect any node.
What problems is the product solving and how is that benefiting you?
Kore.AI take user's creative questions and the benefit of this is that the user don't have to type too much.
A Powerful tool for Digital Assistants
What do you like best about the product?
It has a really good platform for making conversational AI and digital assistants. This platform can be used for plenty of use cases and also non developers can use it with ease. this platform also integrates very well with multiple channels making it easy to work with.
What do you dislike about the product?
Well, the platform can be a bit overwhelming at first because of the extensive features and need some training before we can fully utilize it. apart from that, i have no dislikes.
What problems is the product solving and how is that benefiting you?
Automating repetitive tasks and reducing manual effort is one of the benefits. Makes it easier for handling customer support requests across multiple channels. It can handle complex and routine questions which is a boon, integrates with multiple comm channels and even has a capacity to scale up. Personally , I like it.
Evaluating Kore.AI
What do you like best about the product?
Kore.AI is one of its kind platform that helped me to created a chatbot for a healthcare use case. Its seamless functionality and the serial in which it appears is very helpful for a first-time user. The platform helps users to implement and integrate an idea quite easily.
What do you dislike about the product?
As of now, I have not found anything that require negative feedback.
What problems is the product solving and how is that benefiting you?
As of now, I have used the Kore.AI platform for chatbots. So, it has helped me in creating chatbots that require minimum human intervention.
IT Asist
What do you like best about the product?
It was smooth and need a lot to learn and its all drag and drop
What do you dislike about the product?
we need coding at one given point of time
What problems is the product solving and how is that benefiting you?
its solving most of the tidious qustions asked by user
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