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AI For Work

Kore.ai

Reviews from AWS customer

5 AWS reviews

External reviews

476 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Harshita Sai V.

Transformative Experience of Learning with Kore.ai

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Kore.ai most valuable features are its ease of use and its ability to deliver high-quality conversational AI solutions. It boasts a user-friendly interface along with advanced NLP and machine learning capabilities. I particularly appreciated the GEN AI features, which can significantly enhance productivity.
What do you dislike about the product?
I really liked the Kore.ai platform, as it proved to be a fantastic tool for developing straightforward and effective conversational and generative AI solutions. There was nothing I disliked about it. However, I did notice that version 11 had some issues with responding to advanced configurations as expected, which should be addressed.
What problems is the product solving and how is that benefiting you?
Kore.ai employs natural language processing to enable the bot to respond accurately to user queries. Its generative AI features are also highly effective in boosting productivity. I first used the platform to complete an assignment during both basic and advanced training sessions. That assignment captivated me, and since then, I have been using the platform to create some fascinating projects.


    sriram M.

informative session

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Easy to built bot and get integrated and good ui use
What do you dislike about the product?
application is litle slow. other than that functionality wise i felt drawback
What problems is the product solving and how is that benefiting you?
it is solving problem of the problem so that no problem exists and it is helpful for me so i help in building convetrsational solutions


    Ravi D.

It was great building chatbot using KORE.AI platform and it was super fun

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Using Built in LLM models and building Chatbot
What do you dislike about the product?
Its can be better the User responses , sometime this platform lags and gets stuck,o hterwise its a great platform to build chat apps
What problems is the product solving and how is that benefiting you?
Using API, it solves a lot of issues and gives flexibility to use api also it allows custom javascript which is very helpful in building robust chatapps


    Kodeeswaran C.

Its a quite one of the good platforms to develop a bot and integration it to other apps.

  • November 08, 2024
  • Review provided by G2

What do you like best about the product?
Integration with other apps and simple UI. It is so simple as it is having a straight forward approach in developing the bot.Implementing the bot is also so simple, all you need is a url thats all. Customization of the bot is a highlight.
What do you dislike about the product?
Not much but a little improvement is needed in processing the utterances and training the bot.
What problems is the product solving and how is that benefiting you?
The problem which we faced was L1 support so we came with an idea to develop an agent to cut out the time of the response. So after implementing the idea as a solution using kore ai, we see a dramatic change from customer as they got impressed by the bot. Using the bot we are able to provide voice support also and add on to that we are able to connect multiple apps across platforms, using that we are able to perform multiple operations at ease.


    Srinivas Khowshik M.

My review of Kore.ai

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The Ui and the easyness of api calls. Accessing test chatbot while building the bot was super helpful. Easy Implementation.
What do you dislike about the product?
Sometimes, It can lag for a bit. Would've been very helpful if NLP settings were more basic
What problems is the product solving and how is that benefiting you?
Kore.Ai is helping me customer interactions with the busines by automating the conversations.


    Hari P.

Kore.ai review

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Kore.Ai platform is very useful for creating chatbots.
What do you dislike about the product?
Kore.Ai platform lags sometimes while working.
What problems is the product solving and how is that benefiting you?
Kore.Ai platform helps in solving chatbot development and it helps in creating useful bots.


    Trisit D.

a good experience in terms of buildings chatbots.

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
It is a low code no code platform, which helps to build the automations without any coding backgrounds and just logics.
What do you dislike about the product?
As of now XO11 is a little bit slow and laggy.
What problems is the product solving and how is that benefiting you?
Coding problems, as it helps user to develop without having prior coding knowledge.


    Katikireddy J.

A Playful Adventure: My Experience with Kore.AI

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The Platform comprises of "Comprehensive NLP Capabilities", "Omnichannel Deployement" and provides the Customization and Flexibility which plays a pivotal role in the robust performance of the platform.
What do you dislike about the product?
The concern that I had faced is the system lags a bit ,when ever I perform any NLP configurations sometimes. So, as a enthustiatic learner it will be great hurdle to check with what has gone wrong.
What problems is the product solving and how is that benefiting you?
It provides the Enhanced Customer Service with Conversational AI which helps in the Streamlined Employee Support


    Consumer Services

Incredible Tool

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
I loved how simple and easy it is to use, plus the fact that it is capable of having so many tools available and complementary such as AI.
What do you dislike about the product?
On the other hand, I didn't really like that it was so complex to use the APIs or that some of their tools had such slow feedback.
What problems is the product solving and how is that benefiting you?
It can solve problems of any kind, especially for access to frequent information that companies need about their products.


    Computer & Network Security

Best tool to automate the Bot for AI

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
The tool is very userfriendly and very fast interactive.
Natural laungage implementaion is very good,
Application programing implementation integration is very good.
Go for it
What do you dislike about the product?
Nothing its grt, its very usefull, grt design platform
What problems is the product solving and how is that benefiting you?
Chat Bot, Natural laungauge implementation, Time consuming.