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AI For Work

Kore.ai

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

469 reviews
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External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Juan S.

Complete Conversational AI platform

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
Kore.ai is a comprehensive enterprise-grade conversational AI platform to support customer engagement activities like sales and customer support. Moreover, it also supports employee experience. The platform is fully customizable and is powered by 3 Ai engines to support all conversational needs. The software development lifecycle is fully supported with batch testing capabilities. Has lots of native integrations to channels and enterprise applications.
What do you dislike about the product?
Given the breath of the platform, it may become a bit difficult to use and implement.
What problems is the product solving and how is that benefiting you?
I am running a Company that sells and implements Kore.ai.


    Sravan Kumar K.

Very good experience working on XO platform

  • March 27, 2024
  • Review provided by G2

What do you like best about the product?
Drag and drop modules and having multiple options for adding nodes.
What do you dislike about the product?
I haven't faced any issues while working on the XO Platform.
What problems is the product solving and how is that benefiting you?
Having drag and drop modules helps in saving a lot of time.


    Rahul D.

I will Suggest the Kore AI to colleague strongly.

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
I like to create chat bot and its very useful
What do you dislike about the product?
Nothing, I like all the things about Kore AI
What problems is the product solving and how is that benefiting you?
Kore AI solving and reduce the manpower to do support manually and its incresse the productivity and reduce the cost


    Computer Software

Good Platform

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use develop, implement chatbots on koreai
What do you dislike about the product?
Dark them missing : Being a developer habitual of using dark theme IDEs, i find little difficult to develop in light them
What problems is the product solving and how is that benefiting you?
Solving probelms related to customer support and implementating chatbots in such areas,
Easy alternatives to develop chatbots


    Ankita R.

Kore.ai best platform for Chatbot

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Seamless integration of chatbots.
Easy to use.
What do you dislike about the product?
UI can be more easier to understand for beginner.
What problems is the product solving and how is that benefiting you?
Easy to integrate chatbot.
Anyone can learn


    Lalitha Sravya V.

Both basic training and advance training were very useful

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to build a chatbot even for a beginner.
What do you dislike about the product?
Had to copy paste every prompt manually when we need chatbot in other language.
What problems is the product solving and how is that benefiting you?
It is making the task of queries and simple task easier for employees.


    Bharath C.

Wisely designed AI Tool

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Its UI is very easy. Documentation is good.
What do you dislike about the product?
Need more examples in documentation and Forums response is very slow.
What problems is the product solving and how is that benefiting you?
Its solving the problem for general and intelligent conversations which saves time for an individual. Its handling of many queries saves time.


    Sujatha S.

Course was good and helpful

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Easy implementation and user friendly menus
What do you dislike about the product?
in real-time implemention faces issue when call 2 service calls
What problems is the product solving and how is that benefiting you?
easy implementation and fast development


    Information Technology and Services

Developer friendly platform

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Kore.AI has multiple NLP engines which makes it Robust compared to other platforms. The complex features are all easy exposed for a platform user. Entity level training. Interruption settings
What do you dislike about the product?
only improvement I would suggest about kore.ai is the debug log could tell exactly where the bot failed to execute a piece of code. Line number of the faulty code can be displayed which saves a lot of time.
What problems is the product solving and how is that benefiting you?
complex entity recognitions are all easily solved here. Also negative patterns training prevents lots of false positives.


    lohit r.

Great learning experience got some good hands on.

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The low code and developer friendly evnironment of urs i like the most
What do you dislike about the product?
Documentation can become better. So i that was the one i didnt like much in kore.ai.
What problems is the product solving and how is that benefiting you?
It is a conversational ai so the bot conversations are near to human interations which will make business more customer attractive and friendly.