IBM Instana Observability (contract)
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Application Observability end to end
What do you like best about the product?
The SaaS option reduces implementation time because the only step required is installing the agents. Depending on your infrastructure, it can be simpler if you have access to the backend address and port, as a few simple commands will allow you to install all the agents. Sensors are deployed automatically, meaning only one agent per server is needed. By following the documentation, you may encounter certain technologies that require adjustments to send or generate trace information. However, if you follow the instructions, you'll quickly see the dependency maps generated automatically.
When I started using the application, some features were not available, such as log monitoring and the ability to create alerts based on logs. We submitted an idea, and the support team informed us that it was being considered. Now, these features are available.
When I started using the application, some features were not available, such as log monitoring and the ability to create alerts based on logs. We submitted an idea, and the support team informed us that it was being considered. Now, these features are available.
What do you dislike about the product?
When I first started using the application in SaaS mode, the look and feel were different compared to today. The navigation bar and menus have changed, and now the application feels heavier, taking longer to load and feeling slower overall
The Integration with Cognos Analytics is not easier as with Grafana, documentation for this integration was not available.
The Integration with Cognos Analytics is not easier as with Grafana, documentation for this integration was not available.
What problems is the product solving and how is that benefiting you?
Visibility across all services and applications and MTTR (Mean Time to Resolution) reduction. In some cases, when the applications are created don't follow a design and built by default, it means deploy features to resolve or execute a funtion, at the end some companies lose visibility, and when a issue arise, it takes much longer to resolve them. In the past customer only had infraestructure monitoring, and one event of High CPU usage didn't provide enough context.
Once they implemented Instana, they gained insights into relations between some endpoint or services that they didn´t know. This visibility helped them better understand the situation, reducing resolution time. By using smart alerts, they can even identify potential issues early and take action before any negative impact occurs.
Once they implemented Instana, they gained insights into relations between some endpoint or services that they didn´t know. This visibility helped them better understand the situation, reducing resolution time. By using smart alerts, they can even identify potential issues early and take action before any negative impact occurs.
Gaining valuable insights in a short time
What do you like best about the product?
It is a powerful and easy-to-use observability solution that is constantly innovating.
Its intuitive and lightweight interface provides the information we need to gain visibility into ecosystems that are increasingly complex and expansive.
The ability to contextualize and correlate elements of a transaction allows us to discover where and what the likely cause of the failure is, as well as the possibility to create native or integration-based automatic actions.
The IBM support community is available to assist us with questions and special configurations of our environments.
Its intuitive and lightweight interface provides the information we need to gain visibility into ecosystems that are increasingly complex and expansive.
The ability to contextualize and correlate elements of a transaction allows us to discover where and what the likely cause of the failure is, as well as the possibility to create native or integration-based automatic actions.
The IBM support community is available to assist us with questions and special configurations of our environments.
What do you dislike about the product?
It is focused on modern technologies, and legacy systems in our environment are not yet fully supported, although important legacy platforms have been added to the catalog.
What problems is the product solving and how is that benefiting you?
There are many pieces of modern technology distributed across the ecosystem that we sometimes don’t fully understand or know how they interact, and the solution, with its intelligence and analytical capabilities, helps us discover how they are interconnected and how we can optimize them. It provides helpful information with its out-of-the-box features to understand situations, and we learn more about the environment.
Instana server is saving a lot time
What do you like best about the product?
I really like about the IBM instana is 1)It is easy to implement 2) It is very easy to use 3) We get excellent support from the team.
What do you dislike about the product?
I don't really say anything a bad for it. It have the excellent features and the UI in it.
What problems is the product solving and how is that benefiting you?
It is mainly used for the logs checking and the API hitting per second with the features of health check for the server is there.
Instana is saves lot of time for logs checking.
What do you like best about the product?
Its very easy to use. I have implemented very easily. We get the excellent customer support from there team. It have great number of features in it.
I helps me to see the number of pods in it. And checking the Health of the servers like that many thing is there.I really use it frequently in a day.
I helps me to see the number of pods in it. And checking the Health of the servers like that many thing is there.I really use it frequently in a day.
What do you dislike about the product?
I can't say that I didn't like in it. Everything is well and excellent.
What problems is the product solving and how is that benefiting you?
Its actually can be used to solve the issue of the conatainer monitoring and checking the logs as per the time as we set their which is the best feature I like in that. Otherwise I have to look into the logs one by one in the server.
Instana gives the minor details easily.
What do you like best about the product?
I use it frquently in a day to get the details from the server. We get the details easily on it.
What do you dislike about the product?
We get lot of confusing feeatures in it.
What problems is the product solving and how is that benefiting you?
It helps me to get the result of the logs very easily and it get the benefits in it like getting the number of API getting the hit into it.
Instana gives the different level of service than other software.
What do you like best about the product?
It is ease to use. We can implement it easily. And we get the excellent support from them.And we get the logs with it easily in the system.
What do you dislike about the product?
We rarely use it in a day. We have some confusing features in it.And during the integration make it very hard,I think thik is for only one time only.
What problems is the product solving and how is that benefiting you?
Its help me to get the true results of the outcome when needed.And It might get the logs and the API hit in a day. So I used it many time a day.
Instana helps to monitor system
What do you like best about the product?
Instana is really easy to use software. We can easily implement it in the system. We get excellent support from the team when needed.
What do you dislike about the product?
Its features are sometime confusing but evrything is ok in it.
What problems is the product solving and how is that benefiting you?
It helps me get the insight of the server in one place.
Instana Givess wing to the Technological era
What do you like best about the product?
It is easy to use. We can implement the software. We get the excellent support.We use it frequently in a day.
What do you dislike about the product?
Its UI is not good and efficient. We get more project on it.
What problems is the product solving and how is that benefiting you?
It helps me to analyze the server and get all the details of the server easily.
Cloud Infrastructure Monitoring and Analysis
What do you like best about the product?
Visualization of different parameter is very insightfull and also filtering and grouping feature to breakdown analysis further for deeper understading of issues. I use instana on daily basis because it is very easy to implement custome dashboards and integration with other applications.
What do you dislike about the product?
I found little bit lagging i,e real time data is not available of cloud infrastructure. Customer care unit of IBM instana should be more robust
What problems is the product solving and how is that benefiting you?
I face regular slowness in my application and by using instana i can easily find out that which HTTPS call is taking time or which API is having high latency. It helps in doing RCA and reporting same to the client.
Instana gives wings to the technology era.
What do you like best about the product?
It is easy to use. We can imlement it easily. We get excellent support from them. we use it many many times in a day.
What do you dislike about the product?
It has less number of feature in it. And the integration is not quite good.
What problems is the product solving and how is that benefiting you?
We get the solution of the problem very easily on the mail.
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