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Quickbase Platform
QuickbaseExternal reviews
1,235 reviews
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Great app
What do you like best about the product?
That is easy to use and intuitive. Anyone can start using it without reading a manual or guide
What do you dislike about the product?
Sometimes the navigation is finicky and you have to save in order to continue. I would prefer if the application would automatically update instead if requiring you to save pages in order to show more settings.
What problems is the product solving and how is that benefiting you?
Creating apps to input information into out systems
Very flexible and easy to configure
What do you like best about the product?
The flexibility of what you can build and the facility to create apps and configure them.
What do you dislike about the product?
Not much to be honest.. Maybe a bit slow when an app becomes too big..
What problems is the product solving and how is that benefiting you?
Solves having to work with multiple excel files and permits sharing of live information between all users
A customizable solution to meet your needs
What do you like best about the product?
Quickbase allows our company to manage multiple projects in one simple platform. With staff from all over the globe it is critical to have an easy to use platform we can use to stay on top of multiple projects.
What do you dislike about the product?
Because of the nature of the product, it is difficult to find a fault in QuickBase. Any limitations are based more on the user and their design rather than something intrinsically wrong with the software
What problems is the product solving and how is that benefiting you?
With a large staff stretched over multiple countires, it was critical for our company to develop an application that could manage our projects smoothly with minimal disruptions. Quickbase had an immediate impact and improved coordination across the board
A stable and easy-to-use product that is appropriate for storing information
What is our primary use case?
What is most valuable?
The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.
What needs improvement?
The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.
The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.
How are customer service and support?
We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was really easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap when compared to other products. It is worth the money.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
A highly efficient project management solution with the ability to remove tedious and manual tasks
What is our primary use case?
As a project analyst, I used QuickBase. I used it for project management as well as for HR management. So, we would use it for getting projects sent out to other coworkers so they were aware of what timelines we needed to hit. It also kept things organized, so there was no need for spreadsheets. It removed tedious and manual tasks while connecting the members together over a cloud so that it was easier to collaborate on whatever projects we had. We also used it for management in terms of IT-related stuff, so we had an easier time streamlining the different ticket processing and handling times. It allowed us to get the request sent in easier for different teams throughout the country as well as teams that were out in the field.
What is most valuable?
I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait. We get automatic updates. There have been very few times that we haven't got that. It allows us to be able to send accurate information so that we can move forward in different projects whenever required.
What needs improvement?
I believe there is one part that needs improvement, considering we've recently been having issues with the solution. I'm not sure if it's just the software.
Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system. I know it's an HR issue because they've been able to put it in the solution, and I can see it, but the employees don't get certain access to certain things for a while. So I hope that, eventually, QuickBase can make that process a little bit faster because it ends up having me hold up projects or give extra work to different employees since we can't get work to the new employees as we would like to, and so such issues should be resolved.
For how long have I used the solution?
I have been using QuickBase for about six to eight months. Also, I don't remember the version of the solution I am using. QuickBase is something that my company definitely bought for the whole company to use.
What do I think about the stability of the solution?
There are days that it does have lagging issues in information. It depends on how much work we're getting done across the country. But for the most part, QuickBase is reliable.
What do I think about the scalability of the solution?
There's a lot of stability in QuickBase. I would say over two hundred people in my company use the solution.
How are customer service and support?
I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who contacts QuickBase's technical team, because I think any problem I've ever had, was QuickBase having a problem in general, so we couldn't do anything about it. Hence, I don't think I've ever contacted them before.
How was the initial setup?
For me, the initial setup was more difficult. The version that I have right now is not the newest one. From what I have seen, the newest one looks a lot more efficient and easier to use. So I know something that right now is kind of just either deal with what you have, but I definitely look forward to, hopefully, getting an update in QuickBase.
Which other solutions did I evaluate?
I believe my company chose QuickBase since it was the most efficient software that they could use. I know there's talk about using new software, and I'm not sure what that is. But for right now, QuickBase is one software that not just the teams but the company could use at a national level.
What other advice do I have?
If somebody wanted to use QuickBase, and they'd ask me for an opinion, I would tell them that it depends on how big their company is because QuickBase is something that I think large companies should be aware of and have. If you have a smaller company, it is very easy for QuickBase to be overwhelming, and you really can't use it the way it should be used. I think, also, it depends on how many teams there are in a company. We have teams that are out in the field doing polls, and then there are some teams taking care of the IT part of it. So this really centers all of us together. In general, I think it would just depend on how many employees they have to see if this really could work for them.
There are some days that it does lag. At times, I need to get certain information as a project analyst, and I'm able to track down the different employees and send certain information while having to maintain up-to-date information, which is really important. So I think those are just big factors for the rating it gets from me.
Overall, I rate the solution an eight out of ten.
Quick and easy to use. User friendly
What do you like best about the product?
Very easy to navigate even a HS student would be able to understand its usage
What do you dislike about the product?
There's downtime when accessing or take few minutes to load on a certain time.
What problems is the product solving and how is that benefiting you?
I use it for logging and out. I use it when monitoring my agents productivity
Impressive No-code platform to implement a Database Design and Schema
What do you like best about the product?
It provides my organizations with the flexibility to create tailored solutions to meet their unique needs without requiring extensive coding knowledge.
The platform also provides a rich library of templates and pre-built applications that serve as a starting point for new users like me, saving time and effort in application development.
The platform also provides a rich library of templates and pre-built applications that serve as a starting point for new users like me, saving time and effort in application development.
What do you dislike about the product?
The pricing is typically based on the number of users and the complexity of the applications, which means that costs can increase as the user base or application requirements grow. This pricing model may pose a challenge for small businesses or organizations with limited budgets, as it can potentially become cost-prohibitive for them to fully leverage the platform's capabilities.
What problems is the product solving and how is that benefiting you?
Process Automation: Quickbase allows you to automate repetitive tasks, reducing manual effort and freeing up valuable time for my company employees. With Quickbase's intuitive interface, I can design and deploy custom workflows tailored to my organization's specific needs.
Data Centralization: Quickbase served as a centralized hub for all my data, eliminating the need for disparate spreadsheets and multiple software applications. By consolidating information within Quickbase, I got a comprehensive and unified view of its operations, leading to better decision-making and increased data accuracy.
Data Centralization: Quickbase served as a centralized hub for all my data, eliminating the need for disparate spreadsheets and multiple software applications. By consolidating information within Quickbase, I got a comprehensive and unified view of its operations, leading to better decision-making and increased data accuracy.
Super easy tool to create ticketing system in few hours
What do you like best about the product?
Everything is easy, straight forward and doesn't need special education or skills to start creating your custom system. You can create very useful reporting and also visualise it inside the tool.
What do you dislike about the product?
Too expensive compared to other tools (e.g. SharePoint). There is lack of direct communication between quickbase and PowerBI/Excel/Other visualization tools. Limited functionality compared to SharePoint
What problems is the product solving and how is that benefiting you?
Very easy and fast development of new custom internal ticketing systems. My team managed to prepare first draft of the tool in two hours and we had a working solution in less than a day
A frustrating delight
What do you like best about the product?
The technology of the platform (rapid development/deployment, Pipelines, notifications, integration of custom programming) make it second to none in service of a wide variety of industries and applications.
What do you dislike about the product?
The customer experience with the sales department at Quickbase has generally been poor. It often takes a long time to hear back from folks, my clients have been shuffled numerous times between Account Managers, and communication is not appropriately handed off to the new people. Also, the pricing structure is incredibly harsh and unworkable for small businesses. I'd have brought twice as many companies to the platform were it not for user minimums and drastic price increases.
What problems is the product solving and how is that benefiting you?
I've helped companies utilize Quickbase for solutions in Project Management, Enterprise Resource Planning, bespoke Customer Relationship Management and advanced Engineering Analysis.
Easy to use and quick to implement changes as needed
What do you like best about the product?
No or very low coding to use the platform. Form design and reporting is efficient.
What do you dislike about the product?
Pipleines is wonderful but not easy to use and require multiple iterations to implement to achieve desired results . From design is limited to some extent and can be better with more flexibility.
What problems is the product solving and how is that benefiting you?
Commercial mortgage loan origination and transaction tracking system. Managing deal flow and steps needed to complete the transaction.
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