Custom workflows have streamlined internal requests and improved tracking for my team
What is our primary use case?
My main use case for QuickBase is building apps to meet individualized business need solutions.
A specific example of an app I built with QuickBase is a workflow process to enhance an internal ticketing system to ensure that internal requests got routed to the correct area.
That workflow process changed things for my team by enhancing the process that was previously handled straight through email, making it more efficient and allowing for trending and tracking.
What is most valuable?
The best features QuickBase offers are custom app building and reporting.
The flexibility and customization of custom app building and reporting stand out to me most.
QuickBase has positively impacted my organization by improving workflows through automation. I have noticed time saved, fewer errors, and other improvements as specific outcomes or metrics.
What needs improvement?
I do not have any recommendations for improving QuickBase at this time.
For how long have I used the solution?
I have been using QuickBase for about three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
QuickBase is fairly scalable, but it also depends on the number of licenses that are purchased.
How are customer service and support?
I did not have any need for customer support with QuickBase.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before QuickBase.
How was the initial setup?
I am not sure how QuickBase is deployed in my organization.
What about the implementation team?
My company does not have a business relationship with QuickBase other than being a customer.
What was our ROI?
I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.
What's my experience with pricing, setup cost, and licensing?
I did not have any involvement with pricing, setup cost, or licensing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing QuickBase.
What other advice do I have?
My advice to others looking into using QuickBase is to make sure that there is a thorough requirements gathering process. I would rate this review a 9.
Automation has transformed project and inventory workflows and improves revenue forecasting
What is our primary use case?
I have been using QuickBase for the past five years.
My main use case for QuickBase is for project management, including project progress, compilation, completion, billing management, and inventory management for a few years. QuickBase is very good in inventory management. It is easy to use with a simple dashboard. It easily helps us in managing labor and material projects differently. It is easy to synchronize with our other software. QuickBase's drag-and-drop interface is simple and intuitive. QuickBase's pre-built templates play a pivotal role in creating custom applications easily. Ease of customization is another added advantage. The ability to manage the entire application life cycle with QuickBase has become seamless.
A specific example of how I use QuickBase for project management or inventory management is that QuickBase has been very helpful, as it helps in automating processes and decreasing manual entry. The project can easily be tracked, and we can easily save on time, labor, and cost. It is also a good tool that we use for task creation and assigning tasks to individuals along with due or target dates. It also helps us in revenue forecasting, as it provides good reporting features and integrations.
It is very simple to enter data with QuickBase.
How has it helped my organization?
QuickBase has positively impacted my organization by resolving our purchase order and inventory management issues. It helps us in revenue management, forecasting revenue, and making data-driven decisions easily. It is time-saving and also a cost-saving product.
Through automations, QuickBase has helped us to automate time-consuming and tedious tasks. We have been able to save at least 60 to 70% of our time compared to our previous tool. We have also seen faster project completion and delivery to our customers. Our productivity has increased by 80%. It is also very cost-effective, where automation does all the labor, and no labor cost is required.
What is most valuable?
The best features QuickBase offers include being a no-code software, meaning it is very easy to use even for new users. It also provides life cycle management, workflow management, and dashboards.
The dashboards and workflow management help my team significantly, as they have a drag-and-drop interface and prebuilt templates, which play a pivotal role in creating custom applications. Those features also help provide the ability to manage the entire application life cycle with QuickBase easily.
Integration has been very seamless with our overall IT stack. The user interface is very user-friendly and intuitive, which makes it very easy to use, together with the no-code aspect. Any kind of personnel can use this tool easily.
What needs improvement?
QuickBase can be improved, as some high-level integration can be tricky to develop without advanced understanding of the APIs and other functions. The price of QuickBase is a bit higher compared to its competitors. The customization is also a bit difficult.
User training is very seamless. The customer support is very highly proactive and dedicated 24/7. I have no issues with that.
For how long have I used the solution?
I have been using QuickBase for the past five years.
What do I think about the stability of the solution?
QuickBase is very stable.
What do I think about the scalability of the solution?
We are able to execute a couple of projects at a go, and QuickBase handles everything. We are also able to create and assign tasks effectively. We are able to save time, especially because of the automation of tasks that are time-wasting or time-consuming and very tiresome. QuickBase is a very scalable tool.
How are customer service and support?
The customer support of QuickBase is very proactive and responsive 24/7.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I previously used a different solution, specifically Smartsheet and Salesforce CMS.
I switched from Smartsheet and Salesforce CMS to QuickBase because QuickBase is an excellent tool for various scenarios. I have used it for several business cases, such as needing a platform for our marketing department to manage various campaigns and projects. I also use this product for keeping track of inventory, customizing reports and forms, and avoiding stock and overstock situations. For customer service departments, this product is ideal for managing client information, tracking interactions, and handling support tickets. QuickBase is very appropriate and much more appropriate compared to Smartsheet.
How was the initial setup?
The setup was straightforward and easy, especially because of the intuitive and user-friendly interface and the help from customer support.
What was our ROI?
I have seen a return on investment, as I have seen a reduction in duplication of information and workflows, and unification of siloed systems. QuickBase provides my company with the ability to execute work consistently and timely. It helps us to save time through automation. It helps us to create tasks and assign them easily.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that the price is a bit expensive, especially when comparing QuickBase with its competitors. The price should be lowered a bit, especially for small organizations working on a tight budget, to afford it or be able to use this tool.
Which other solutions did I evaluate?
Before choosing QuickBase, I evaluated Asana.
What other advice do I have?
My advice to others looking into using QuickBase is that it is an excellent tool that helps to improve efficiency for several processes, especially due to its automation capabilities, while reducing human errors and saving time and cost through the automation of tedious and time-consuming tasks. It provides fast access to customer information, which has increased client satisfaction, especially for our support department. QuickBase is a highly recommendable tool.
Integrating multiple tools into QuickBase has really reduced our technology cost by 25%, which has been great. I would rate this product a 9.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great collaboration tool for Data Sources
What do you like best about the product?
Its ability to allow me to take many sources of data that I record and track during the week and merge them all together to allow me to create useful reports for my team.
What do you dislike about the product?
It does take time and some training to create or edit forms for employees to enter data.
What problems is the product solving and how is that benefiting you?
Quickbase is allowing me to use it as a single source to input multiple data channels to bring them all to one source and allow accurate reporting.
Quickbase: Easy, Flexible App Building Without Deep Technical Skills
What do you like best about the product?
I like that Quickbase makes it incredibly easy to build and customize applications without needing deep technical skills. It stands out for its high degree of customization, flexibility, and overall ease of use, which help teams tailor workflows, manage data smoothly, and create solutions quickly.
What do you dislike about the product?
Quickbase can feel confusing at times, especially with complex navigation and third‑party tools, and some users find the UI dated or unintuitive. Advanced integrations can also be tricky without deeper technical knowledge, and pricing can become high as usage scales.
What problems is the product solving and how is that benefiting you?
Quickbase helps solve operational inefficiencies by centralizing data, automating workflows, and letting teams build custom apps without heavy IT involvement. This reduces manual work, improves visibility across projects, and streamlines processes so teams can collaborate and move faster.
Centralizes Tools, But Needs Better Interface
What do you like best about the product?
I like Quickbase because it has all of my sources and tools in one spot. I also find the in-depth information and collaboration with other colleagues particularly useful.
What do you dislike about the product?
I think Quickbase is a little cluttered. Maybe using centralized planning tools could work.
What problems is the product solving and how is that benefiting you?
I use Quickbase to have all my sources and tools in one spot and for in-depth information and collaboration with colleagues.
Quickbase, an excellent system for boosting and improving your virtual processes and workflows.
What do you like best about the product?
As a user of Quickbase's digital features and resources, I am very satisfied because it has allowed me to improve the technical quality of all my business processes and workflows, facilitating the digital management of all my virtual operations.
I can also say that Quickbase stands out for its technical process automation features, reducing the execution of manual tasks and improving the commercial results of your entire business.
What do you dislike about the product?
I think Quickbase is a solid system that offers remarkable and advanced technical performance and I am satisfied with all of its digital features.
What problems is the product solving and how is that benefiting you?
Thanks to the use of Quickbase's digital features, I have managed to improve the final quality of all my work processes, automating manual tasks and processes and facilitating the customization of all the technical operations of my business.
Eliminate technical problems and errors from your digital processes with Quickbase features.
What do you like best about the product?
I like using Quickbase's digital features and resources because they allow me to reduce and eliminate technical errors and problems in all my digital operations, improving the results of all my business's technical processes.
I can also say that Quickbase stands out for its digital features that optimize your processes and workflows, modernizing your entire digital structure in an advanced and professional way.
What do you dislike about the product?
I have nothing bad to say about Quickbase's digital features and tools, my experience has been professional and advanced and I can recommend using all of its virtual features.
What problems is the product solving and how is that benefiting you?
I have obtained many benefits and technical advantages from using Quickbase's digital features and resources, eliminating and reducing technical errors in each of my digital operations, modernizing my work processes and automating tasks and workflows.
Customize and organize your systems and work processes with Quickbase's virtual tools.
What do you like best about the product?
Quickbase is a reliable and advanced system that makes it easy to customize and organize all your work systems and processes to obtain valuable and professional results in each of your business operations.
I can also say that Quickbase is a high quality system due to the versatility of its functions and work tools, allowing you to reduce your workload and technical errors in all your business's virtual activities.
What do you dislike about the product?
I think Quickbase is a reliable and efficient system that responds favorably to all user requests, I have nothing bad to say about the performance of its digital functions.
What problems is the product solving and how is that benefiting you?
Thanks to the use of Quickbase's virtual functions and tools, I have been able to improve the management and organization of all the digital processes and operations in my department, reducing my workload and eliminating technical errors in each of our business operations.
Quickbase, a highly useful platform for creating and customizing work applications.
What do you like best about the product?
I like using Quickbase's digital features and services because it offers an advanced, customizable user interface that allows you to run all kinds of workloads and high performance digital applications.
I can also say that Quickbase stands out for the overall quality of all its virtual work features, facilitating automation and business collaboration in different commercial fields.
What do you dislike about the product?
I have no negative comments about Quickbase's digital features and resources, my experience has been satisfactory and very professional.
What problems is the product solving and how is that benefiting you?
By using Quickbase's virtual work features and services, I have been able to create work applications dedicated to improving and automating processes and workloads in my professional department, improving my results and business productivity.
A Powerful Platform for Building Custom Business Workflows
What do you like best about the product?
Quickbase makes it incredibly easy to build custom applications without needing deep coding knowledge. The drag-and-drop interface, automations and database structure let us create workflows that match exactly how our team operates. I also appreciate the strong permission controls and the ability to scale apps as our needs grow.
What do you dislike about the product?
Some advanced configurations can be a bit overwhelming at first. The UI, while functional, could feel more modern and intuitive. Pricing can also be a barrier for smaller teams.
What problems is the product solving and how is that benefiting you?
Quickbase centralizes data, eliminates scattered spreadsheets, and automates tasks that used to be done manually. This saves us hours each week, reduces errors, and gives the entire team a clear view of processes and performance.
