We use the solution as a database for historical documentation.
Quickbase Platform
QuickbaseExternal reviews
1,230 reviews
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Very flexible and easy to configure
What do you like best about the product?
The flexibility of what you can build and the facility to create apps and configure them.
What do you dislike about the product?
Not much to be honest.. Maybe a bit slow when an app becomes too big..
What problems is the product solving and how is that benefiting you?
Solves having to work with multiple excel files and permits sharing of live information between all users
Used for over a decade
What do you like best about the product?
The ease of customization with Quickbase is helpful.
What do you dislike about the product?
It doesn't integrate with as many services as I'd like. Their pricing structure isn't the best for a small business.
What problems is the product solving and how is that benefiting you?
Quickbase created a good database for my company's uses. We've had it for over a decade and do not plan on changing services. It helps us keep track of our organization's membership and event attendance well. Over the years we've expanded the other items we use Quickbase for and have been pleased with our ability to build our own "apps" in their system.
Great App
What do you like best about the product?
Quickbase has saved so much time in keeping a database with easy to use schortcuts and organization tools. Has endless applications to help with any database needs.
What do you dislike about the product?
There is not much to dislike about quickbase, it does anything you need. If there was any downfall I guess it would be that it is hard to find some solutions you are looking for in the help.
What problems is the product solving and how is that benefiting you?
Linking databases with a nice easy Home Screen to keep everything organized.
Daily use and CS experience
What do you like best about the product?
Easy to navigate tool with no coding required. All the functions and features which are provided help to better manage budget. Creating personilized reports with calculated values, dynamic filters is excelent.
Customer Service (had one encounter so far) is superb. Timely response with straight advise on how to resolve the issue, which helped.
Customer Service (had one encounter so far) is superb. Timely response with straight advise on how to resolve the issue, which helped.
What do you dislike about the product?
The downside I see so far that it can get cluttered. Many tabs are visible to general user which could be distracting. If this can be hidden from basic view, ti would be helpful.
What problems is the product solving and how is that benefiting you?
It is mainly helping with budget planning and orders tracking. Cost avoidance has significant impact on our day to day tasks. Business performance has increased and future budget get better allocation with corrective actions implemented.
A customizable solution to meet your needs
What do you like best about the product?
Quickbase allows our company to manage multiple projects in one simple platform. With staff from all over the globe it is critical to have an easy to use platform we can use to stay on top of multiple projects.
What do you dislike about the product?
Because of the nature of the product, it is difficult to find a fault in QuickBase. Any limitations are based more on the user and their design rather than something intrinsically wrong with the software
What problems is the product solving and how is that benefiting you?
With a large staff stretched over multiple countires, it was critical for our company to develop an application that could manage our projects smoothly with minimal disruptions. Quickbase had an immediate impact and improved coordination across the board
Quickbase has become a mission critical app
What do you like best about the product?
Quickbase has allowed mostly tech-savvy business people to create an application that fits the way we do business. When an "off the rack" system didn't fit, we were able to stitch together our own tailored system.
What do you dislike about the product?
We found the mobile use of our Quickbase application to be a little underwhelming. While everything is possible, it does not flow and function nearly well enough to be a robust mobile solution.
What problems is the product solving and how is that benefiting you?
Cooper Steel has developed a tailored project management application that fits us well as a specialty contractor in the construction space. The ability to automate data integrations between systems via the QB Pipeline component has been huge allowing us to integrate data between our financial platform and HR environments.
ONE OF THE BEST TOOL
What do you like best about the product?
One of the things I love in Quickbase is it is really easy to use and there is a lot of customization that you can do on it.
What do you dislike about the product?
I don't really see a downside. Everything just depends on who will create the page and depending on how they will utilize its features.
What problems is the product solving and how is that benefiting you?
My team have been using this tool for more than 3 years and I have no complaints about it.
A stable and easy-to-use product that is appropriate for storing information
What is our primary use case?
What is most valuable?
The product is useful for simple processes like documentation and information storage. The product is easy to use. It makes it easy to track our information.
What needs improvement?
The solution is not useful for complicated processes. The solution does not have any good tools to analyze data. The dashboard is not organized.
The product should also improve the way the information is extracted. The solution should be directly integrated with Microsoft 365.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable. In my organization, 25 people use the product, including developers, administrators, data entry operators, business developers, architects, and software engineers.
How are customer service and support?
We have a very complex process. I contact the support team at least once a week. The support responds quickly. However, the answers are very basic. We often have to pay more to get an appropriate solution to our problems.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was really easy.
What's my experience with pricing, setup cost, and licensing?
The product is cheap when compared to other products. It is worth the money.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
A highly efficient project management solution with the ability to remove tedious and manual tasks
What is our primary use case?
As a project analyst, I used QuickBase. I used it for project management as well as for HR management. So, we would use it for getting projects sent out to other coworkers so they were aware of what timelines we needed to hit. It also kept things organized, so there was no need for spreadsheets. It removed tedious and manual tasks while connecting the members together over a cloud so that it was easier to collaborate on whatever projects we had. We also used it for management in terms of IT-related stuff, so we had an easier time streamlining the different ticket processing and handling times. It allowed us to get the request sent in easier for different teams throughout the country as well as teams that were out in the field.
What is most valuable?
I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait. We get automatic updates. There have been very few times that we haven't got that. It allows us to be able to send accurate information so that we can move forward in different projects whenever required.
What needs improvement?
I believe there is one part that needs improvement, considering we've recently been having issues with the solution. I'm not sure if it's just the software.
Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system. I know it's an HR issue because they've been able to put it in the solution, and I can see it, but the employees don't get certain access to certain things for a while. So I hope that, eventually, QuickBase can make that process a little bit faster because it ends up having me hold up projects or give extra work to different employees since we can't get work to the new employees as we would like to, and so such issues should be resolved.
For how long have I used the solution?
I have been using QuickBase for about six to eight months. Also, I don't remember the version of the solution I am using. QuickBase is something that my company definitely bought for the whole company to use.
What do I think about the stability of the solution?
There are days that it does have lagging issues in information. It depends on how much work we're getting done across the country. But for the most part, QuickBase is reliable.
What do I think about the scalability of the solution?
There's a lot of stability in QuickBase. I would say over two hundred people in my company use the solution.
How are customer service and support?
I do not think I have contacted QuickBase's customer service and support. I usually contact my company's IT team, who contacts QuickBase's technical team, because I think any problem I've ever had, was QuickBase having a problem in general, so we couldn't do anything about it. Hence, I don't think I've ever contacted them before.
How was the initial setup?
For me, the initial setup was more difficult. The version that I have right now is not the newest one. From what I have seen, the newest one looks a lot more efficient and easier to use. So I know something that right now is kind of just either deal with what you have, but I definitely look forward to, hopefully, getting an update in QuickBase.
Which other solutions did I evaluate?
I believe my company chose QuickBase since it was the most efficient software that they could use. I know there's talk about using new software, and I'm not sure what that is. But for right now, QuickBase is one software that not just the teams but the company could use at a national level.
What other advice do I have?
If somebody wanted to use QuickBase, and they'd ask me for an opinion, I would tell them that it depends on how big their company is because QuickBase is something that I think large companies should be aware of and have. If you have a smaller company, it is very easy for QuickBase to be overwhelming, and you really can't use it the way it should be used. I think, also, it depends on how many teams there are in a company. We have teams that are out in the field doing polls, and then there are some teams taking care of the IT part of it. So this really centers all of us together. In general, I think it would just depend on how many employees they have to see if this really could work for them.
There are some days that it does lag. At times, I need to get certain information as a project analyst, and I'm able to track down the different employees and send certain information while having to maintain up-to-date information, which is really important. So I think those are just big factors for the rating it gets from me.
Overall, I rate the solution an eight out of ten.
Project analyst
What do you like best about the product?
The customability, and ease of use. I like that the instructions are easy to follow and changes can be made easily.
What do you dislike about the product?
The only downside I can think about is the lagging when tabs are being connected and the space capability.
What problems is the product solving and how is that benefiting you?
allow more storage and find a way that relationships can be made without so much lagging and brakes.
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