Sales Hub Enterprise
HubSpotExternal reviews
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Centralized CRM with Automation, Needs Improvement on Details
What do you like best about the product?
I like using HubSpot Sales Hub as a CRM, it tracks our sales pipeline and supports email flows and customer interactions. It helps us work with the whole customer department in one central tool, so everyone can see the contact we've had with customers. I really enjoy the pipeline building feature, as it's my favorite part, and I appreciate automated sales drips.
What do you dislike about the product?
I often notice small things that aren't possible. For example, contact details are not automatically updated in company details.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us centralize our customer department, enabling everyone to see contact history. It supports prospecting and consolidates all our data in one place.
Prospecting Workspace and Custom Pipelines Make Deal Tracking Easy
What do you like best about the product?
Prospecting Workspace: A dedicated environment for reps to manage leads, tasks, and outreach activities.
Deal Management & Pipeline: Customizable, drag-and-drop pipelines with automated stages and forecasting to track revenue.
Deal Management & Pipeline: Customizable, drag-and-drop pipelines with automated stages and forecasting to track revenue.
What do you dislike about the product?
Pricing and Tiers
HubSpot Sales Hub offers tiered pricing based on functionality, with options for professional and enterprise needs.
Sales Hub Professional: ~$90/user/month.
Sales Hub Enterprise: ~$150/user/month.
Additional Seats: ~$45-$75/month depending on the tier.
HubSpot Sales Hub offers tiered pricing based on functionality, with options for professional and enterprise needs.
Sales Hub Professional: ~$90/user/month.
Sales Hub Enterprise: ~$150/user/month.
Additional Seats: ~$45-$75/month depending on the tier.
What problems is the product solving and how is that benefiting you?
Costly Scaling: Costs increase sharply as contact numbers grow or as companies move to Professional/Enterprise tiers.
Limited Customization: Can struggle with highly complex, custom sales org structures or specialized territory management.
Limited Customization: Can struggle with highly complex, custom sales org structures or specialized territory management.
All Your Information in One Place—Easy, User-Friendly, and Flexible
What do you like best about the product?
All information in one place. Easy to follow and very user friendly.
What do you dislike about the product?
Even though HubSpot is flexible, some users feel constrained by how deals, pipelines, or task workflows can be customized — especially compared to tools like Salesforce or Pipedrive.
What problems is the product solving and how is that benefiting you?
No more lost leads or missed follow-ups — everyone on the team sees the same information.
HubSpot Sales Hub Streamlines Prospecting with Foolproof Follow-Ups
What do you like best about the product?
What I like most about HubSpot Sales Hub is that it centralizes my entire prospecting workflow in one place. As a BDR, I rely heavily on activity tracking, email sequences, and reminders, and Sales Hub makes staying on top of follow-ups almost foolproof. Automatic email logging, along with real-time notifications when a prospect opens an email or clicks a link, helps me time my outreach more effectively and improve response rates.
The combination of sequences and the task queue is especially valuable because it gives structure to my day and helps ensure no lead slips through the cracks. I also appreciate how easy it is to review a contact’s full interaction history before calling; it makes my conversations feel more personalized and less like I’m reading from a script.
Overall, it reduces time spent on manual updates and lets me focus more on meaningful conversations instead of CRM administration.
The combination of sequences and the task queue is especially valuable because it gives structure to my day and helps ensure no lead slips through the cracks. I also appreciate how easy it is to review a contact’s full interaction history before calling; it makes my conversations feel more personalized and less like I’m reading from a script.
Overall, it reduces time spent on manual updates and lets me focus more on meaningful conversations instead of CRM administration.
What do you dislike about the product?
One thing I dislike about HubSpot Sales Hub is that some basic sales features feel locked behind higher-tier licenses, especially advanced reporting, more flexible sequence customization, and deeper automation. As a BDR, having clearer visibility into performance metrics and more granular activity insights would really help me optimize outreach, but that level of detail isn’t always easy to access.
Another challenge is that the task queue and notifications can get cluttered when I’m working a high volume of leads, which sometimes makes it harder to prioritize what to tackle first. And while the platform is generally user-friendly, bulk actions, ike editing multiple contacts at once or managing sequences at scale, can feel time-consuming compared to more sales-focused CRMs.
Overall, it’s a great tool, but scaling workflows for high-volume outbound would be smoother if these areas were easier to manage.
Another challenge is that the task queue and notifications can get cluttered when I’m working a high volume of leads, which sometimes makes it harder to prioritize what to tackle first. And while the platform is generally user-friendly, bulk actions, ike editing multiple contacts at once or managing sequences at scale, can feel time-consuming compared to more sales-focused CRMs.
Overall, it’s a great tool, but scaling workflows for high-volume outbound would be smoother if these areas were easier to manage.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of scattered prospecting efforts and manual follow-ups by centralizing all sales activities in one platform. It keeps contact information, email conversations, call logs, tasks, and deal stages organized and easily accessible.
For me as a BDR, this benefits me by ensuring no lead slips through the cracks. The sequences and task reminders help me stay consistent with follow-ups, while email tracking and engagement notifications allow me to time my outreach more effectively. It also reduces manual data entry through automatic logging, which saves time and lets me focus more on building relationships rather than CRM admin work.
Overall, it improves productivity, visibility, and follow-up discipline — directly impacting response rates and pipeline contribution.
For me as a BDR, this benefits me by ensuring no lead slips through the cracks. The sequences and task reminders help me stay consistent with follow-ups, while email tracking and engagement notifications allow me to time my outreach more effectively. It also reduces manual data entry through automatic logging, which saves time and lets me focus more on building relationships rather than CRM admin work.
Overall, it improves productivity, visibility, and follow-up discipline — directly impacting response rates and pipeline contribution.
All My Tasks, Prospects, and Deals in One Place
What do you like best about the product?
Easily see tasks assigned to me, my prospect list, my deals, etc. all in one place!
What do you dislike about the product?
No visibility to connections to custom objects.
What problems is the product solving and how is that benefiting you?
Streamlining workflow for easy tracking and organization.
Sales Workspace & Automation Make Our Workflow Smoother and More Efficient
What do you like best about the product?
Sales Workspace, Documents, Sequences, and Sales Analytics are the features I like the most. The automation of sales processes is also worth mentioning, as it makes the overall workflow smoother and more efficient.
What do you dislike about the product?
The pre-built templates and reports could be improved.
What problems is the product solving and how is that benefiting you?
It has made our sales processes more efficient by improving sales tracking and forecasting, helping us recycle leads, nurture them, and track leads through different pipelines.
Personalized and Reliable for Lead Management
What do you like best about the product?
I use HubSpot Sales Hub for lead scoring, lead management, data management, and sequences, which helps ensure a smooth sales process. The customization options are very reliable and it solves every problem related to sales, especially with lead scoring and reporting. I love the personalization aspect, particularly the ability to create reports related to lead generation. It's easy to manage leads by generating reports and using lead scoring, and I can customize the columns to my requirements. The initial setup was quite easy.
What do you dislike about the product?
I would recommend a little more automation in this.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me with lead scoring and management, data management, and customizing reports for lead generation, which solves sales process issues and lead mismanagement.
Easy to Use Yet Powerful—HubSpot Sales Hub Keeps Our Pipeline Organized
What do you like best about the product?
I like HubSpot Sales Hub best for how **easy it is to use while still being powerful**. It keeps emails, calls, deals, and follow-ups in one place, automates a lot of the busywork, and gives clear visibility into the pipeline—so it’s easier to stay organized and close deals faster.
What do you dislike about the product?
The main downside is that **advanced features get expensive quickly** as you scale. Some customization and reporting options can also feel limited without upgrading, and complex sales processes sometimes require workarounds or integrations rather than being fully native.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of **organizing and automating sales work**. It benefits me by **saving time, keeping everything in one place, and helping me close deals more efficiently**.
Very User-Friendly App That’s Easy to Love
What do you like best about the product?
I really like the APP. Very user friendly
What do you dislike about the product?
A few too many item lines to fill in such as industry etc
What problems is the product solving and how is that benefiting you?
I not experienced any problems at this time
Exceptional CRM with Simple and Intuitive Design
What do you like best about the product?
I really like the layout of HubSpot Sales Hub. I appreciate its simplicity, especially for something that would traditionally hold complex data combinations. I find it simple and easy to use, particularly when searching for customers and reviewing their profiles. I also like the overall structure; it feels good.
What do you dislike about the product?
0
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to keep customer records, make sequences for prospect communication, and track meeting notes, which simplifies managing customer timelines and data.
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