Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Streamlined Sales Pipeline with Robust Features
What do you like best about the product?
I think the amount of features that HubSpot Sales Hub has is really, really good. The features that I like most are the reporting structure and the dashboards that we can create. There's a lot of stuff you can do there.
What do you dislike about the product?
Honestly, I think there's just one thing that could be improved and that is inside the contacts section. So whenever I save a view and I want to apply some editors, I don't think that's possible to do. And whenever someone opens the view, the filters will be removed automatically. So that's something that could be worked on.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has been integral to our sales structure, making it easier for the team to collaborate and keeping everything organized.
Streamlined Sales Management with Intuitive CRM
What do you like best about the product?
I like how HubSpot Sales Hub offers an intuitive design and robust automation features. The real-time engagement alerts and seamless CRM integration are fantastic for simplifying sales management. It also boosts productivity for both marketers and salespersons. I appreciate that it integrates smoothly with other tools like Gmail, Outlook, Slack, and Zoom for effective communication and workflow automation. The initial setup was very easy, thanks to the clear onboarding steps and helpful tutorials.
What do you dislike about the product?
HubSpot Sales Hub needs to improve in areas like pricing flexibility, deeper customization options, smoother third-party integration options, and enhancing the mobile application experience.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for contact and lead management. It solves manual follow-ups, missed opportunities, and a lack of visibility into the sales pipeline.
Effortless Sales Management with Intuitive Tools and Seamless Integration
What do you like best about the product?
HubSpot Sales Hub is very easy to use and intuitive, even for team members who aren’t very technical. The automation, email tracking, pipelines, and task reminders help keep everything organized and save time on daily follow-ups. It integrates smoothly with email and other tools we already use, and having everything in one place makes it easier to manage leads and track progress consistently.
What do you dislike about the product?
Some advanced features can feel limited unless you upgrade to higher tiers, which can get expensive. Certain reports and customizations are not always as flexible as expected, and setup can take time if you want everything configured perfectly. While support is generally helpful, more complex issues can take longer to resolve than anticipated.
What problems is the product solving and how is that benefiting you?
Solves the problem of disorganized lead tracking and missed follow-ups by centralizing contacts, emails, and deals in one system. It saves time, improves follow-up consistency, and makes it easier to see deal status and prioritize opportunities.
Excellent CRM with Built-In Communication Tools
What do you like best about the product?
It is a great CRM and also has communication tools built in
What do you dislike about the product?
The reporting tools are not great and need to be improved
What problems is the product solving and how is that benefiting you?
It is our main CRM
Finally, a CRM That Sales Reps Actually Want to Use
What do you like best about the product?
The unified view of customer interactions is truly impressive. With all our calls, emails, and deal stages consolidated in one place, our sales team can operate much faster and with greater context. The meeting scheduler and email sequences have saved us a significant amount of time by eliminating the usual back-and-forth when booking demos. It’s an intuitive platform that our representatives genuinely enjoy using.
What do you dislike about the product?
Although the interface is excellent, the price increases between tiers can be quite significant, especially when you need access to advanced reporting or more specialized automation features. While there are plenty of integrations available, the options for advanced customization can occasionally feel somewhat limited compared to more robust enterprise solutions. It would also be helpful to have greater native flexibility in managing attachments across various records.
What problems is the product solving and how is that benefiting you?
This solution has addressed our data silo issue. Previously, it was difficult to track the entire process from a marketing lead to a closed deal. Now, we enjoy complete visibility into our pipeline, which has led to more accurate forecasting. With automation handling repetitive tasks such as follow-up reminders and lead rotation, our team at Voys is able to concentrate on building real relationships instead of spending time on administrative work.
Effortless Sequencing and Reporting, Incredibly Easy to Use
What do you like best about the product?
Sequencing with automated follow-ups
Reports
Ease of use
Reports
Ease of use
What do you dislike about the product?
A few restricted features on Sequencing are where we are unable to download the open rate contacts in excel
What problems is the product solving and how is that benefiting you?
Helps with bulk emailers
Contact mapping
Mapping deals and activities of individuals
Contact mapping
Mapping deals and activities of individuals
Centralized Data Hub That Streamlines Company Operations
What do you like best about the product?
I appreciate that it provides a space where we can centralize all of our company data. It allows us to create dashboards, manage staff information, monitor processes, and connect various work tools.
What do you dislike about the product?
Occasionally, it disconnects from my Gmail or email accounts without any notification, so I’m not always aware when my emails, clicks, or meetings aren’t being tracked.
What problems is the product solving and how is that benefiting you?
I appreciate that it provides a space where we can centralize all of our company data. It allows us to create dashboards, manage staff information, monitor processes, and connect various work tools.
Simple CRM and sales workflow in one platform
What do you like best about the product?
HubSpot Sales Hub is easy to use and keeps everything in one place: deals, contacts, emails, tasks, and meeting links. The pipeline view is clear, automation saves time on follow-ups, and templates/snippets make outreach consistent across the team. Reporting is strong enough for weekly sales updates without needing extra tools, and the integration options (email, calendar, and other apps) make it fit well into our daily workflow.
What do you dislike about the product?
Some features feel locked behind higher tiers, so you quickly run into upgrade prompts when you want more advanced reporting, automation, or permissions. A few parts of the UI can be a bit busy, and it takes time to set up the right properties, pipelines, and views to match your process. Also, once you have a lot of data, keeping the CRM clean (deduping and standardizing) still needs ongoing attention.
What problems is the product solving and how is that benefiting you?
It helps us manage the full sales process from first contact to closed won in a structured way. We get better visibility into the pipeline, next steps, and ownership, which reduces things falling through the cracks. Automated follow-ups and meeting scheduling speed up response time. Email tracking and activity logging give context for conversations, and the reporting helps us forecast better and spot bottlenecks. Overall it saves time, improves consistency, and makes it easier to scale the sales process.
Unmatched Flexibility for Every Need
What do you like best about the product?
Comparing HubSpot’s products to Salesforce’s, I think they are far more flexible, intuitive, and user-friendly.
What do you dislike about the product?
I don’t understand why some basic features, like random distribution by percentage in workflows, are part of Marketing Hub Professional. This is just an example off the top of my head, but it has happened to me several times to think, “Why do I have to pay more to do such a basic thing?”
What problems is the product solving and how is that benefiting you?
In our company, we need to distinguish different sales stages based on the type of customer. For each of these stages, we activate automated actions that save time in our sales team’s daily activities. In short, this allows our sales team to spend more time on human interaction with customers.
Extremely User-Friendly and Intuitive Sales Tracking
What do you like best about the product?
Extremely user-friendly, and easy to tell where leads/prospects are in the sales cycle.
What do you dislike about the product?
It does take a bit of practice and leaning to utilize every feature and ensure plug ins run smoothly.
What problems is the product solving and how is that benefiting you?
Mainly management of prospects and where they are currently in the pipeline. And how they've been communicated with thus far!
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