We use the solution for sales and marketing as our CRM to track sales, communications, and marketing effectiveness. We're holistically using both of those platforms.
Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Excellent, seamless, and integrated
What do you like best about the product?
I would say the best components of the sales hub are the tagging connectivity and integration with linkedin and other various tools.
What do you dislike about the product?
the emails can be conjoined and be difficult to navigate
What problems is the product solving and how is that benefiting you?
Outreached requirements and CRM tracking
Business Development Representative
What do you like best about the product?
It is super slick in accessing different contacts and getting their whole story in the CRM.
What do you dislike about the product?
I think there are way too many clicks when making outbound calls. You have to go through so many steps just to make a call.
What problems is the product solving and how is that benefiting you?
Helping me understand the prospects full story and track what happens in the process.
Seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients
What is our primary use case?
How has it helped my organization?
Seeing the transition from marketing to sales has been a more straightforward exercise. We use the dashboarding functionality quite a bit. We do our newsletters through it. We've got our website connected to it. We're fully integrated into HubSpot. We never integrated that into Salesforce.
Everything we do is through HubSpot now for Sales. We can see how many meetings the sales team has set up. We can track how many emails they've sent out. We can pass contacts in an automated way from points of marketing, passing them when they're ready for sales. It's been a seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients.
What is most valuable?
The solution provides email add-ons. It can automatically onboard new contacts as they're coming through our email. Salesforce has the same function and features where your emails are recorded.
The tool allows for the transition to happen more easily. You can go in and see when the last communication with the client and communicate with each other.
What needs improvement?
We were using Salesforce. Moving contact and deals associated with that contact to companies is a little clunky. Hubspot’s interface can be a little counterintuitive.
For how long have I used the solution?
I have been using HubSpot Sales Hub for two months. We are using the latest version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I’ve used Salesforce. We could better integrate marketing with Sales. Our marketing team has more experience with HubSpot, so it made sense to migrate over rather than retrain everyone on how to use Salesforce for marketing.
How was the initial setup?
The initial setup is easy.
What was our ROI?
The tool has cut down the time to communicate between marketing and sales.
What's my experience with pricing, setup cost, and licensing?
Hubspot is expensive, but it's worth the investment.
What other advice do I have?
Our C-level executives are constantly being asked how our sales and marketing are going. Hubspot is great.
You get out of it when you put into it. It is an investment of time, and someone needs to be in charge.
Overall, I rate the solution an eight out of ten.
Efficiently manages sales prospects and has good stability
What is our primary use case?
We use HubSpot Sales Hub for monitoring and forecasting purposes.
What is most valuable?
The product can record the meetings and set reminders. I can refer to the notes while communicating with the customers. Additionally, it provides efficient business forecasts.
For how long have I used the solution?
We have been using HubSpot Sales Hub for about a year and a half.
What do I think about the stability of the solution?
The platform is quite stable.
What do I think about the scalability of the solution?
We have 15 to 20 HubSpot Sales Hub users in our organization.
Which solution did I use previously and why did I switch?
I have worked with many products similar to HubSpot Sales Hub before.
How was the initial setup?
The initial setup process is not very complicated. It is easy to use if you utilize only a few features.
What about the implementation team?
The product can be implemented in-house for large organizations.
What's my experience with pricing, setup cost, and licensing?
We have to pay for licenses. They are not expensive.
What other advice do I have?
The platform helps us manage the pipeline cycle, efficiently manage prospects, and facilitate a smooth transition through the sales cycle. It provides a valuable collaboration space for our sales team. The email tracking features allow us to make notes during meetings.
I rate it an eight out of ten.
Perfect tool for all experience level sales users
What do you like best about the product?
Sequences, automating tasks and tracking activity
What do you dislike about the product?
Quite expensive per seat but worth the money
What problems is the product solving and how is that benefiting you?
We use sequences, meetings and reporting
Hubspot robust CRM
What do you like best about the product?
Integrates with tons of other tools, full of capabilities,
What do you dislike about the product?
Requires time to master, but there are a lot of resources to learn from
What problems is the product solving and how is that benefiting you?
CRM, including sales analytics,
Top sales tool
What do you like best about the product?
It makes life easier for the sales person as it has everything in one place, easy to implement and easy to use interface.
What do you dislike about the product?
Pricing can be improved and ui can be made more easy on mobile view.
What problems is the product solving and how is that benefiting you?
Its solving problems of navigating the leads and close more deals.
Great Marketing Tool
What do you like best about the product?
Hubspot is a good tool for a business. it's provide deep insights, help in generating lead. It's easy to integrate and use.
What do you dislike about the product?
Mid to expert level person can work on this Program. For Beginners it's quite difficult.
What problems is the product solving and how is that benefiting you?
Hubspot has allowed me to implement strategy and automating with my work easily.
still getting to know the system, but it is pretty intuitive
What do you like best about the product?
There is a lot of funtionality on the HubSpot Sales Hub. Still working my way throught it. The basics however, are easy to get up and running quickly. The software integrates with most of the communication tools are were working with prior to implementing HubSpot. The software allowed our team to combine sales and marketing efforts into one platform easily.
What do you dislike about the product?
The diffence in price between the basic platform and the pro platform is huge. I need something in the middle.
What problems is the product solving and how is that benefiting you?
We needed a simple marketing platform for communitcating with our small network of dealers. We have about 1500 customers we communicate with monthly. This allows us to track our marketing success and emplement in our sales efforts as well.
Modularized experience with great support
What do you like best about the product?
The experience of both synchronous and asynchronous service.
What do you dislike about the product?
The logic of creating chat flows, in which the design and logic make maintenance and development difficult.
What problems is the product solving and how is that benefiting you?
Centralization of customer service and maintenance of customer history.
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