We use the solution mostly for marketing and lead generation purposes. Data, such as how many people we reached out to, is stored in this solution, and we try to manage the data and the lead using this solution. We use the data accordingly to create a target or prospects list.
Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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External reviews are not included in the AWS star rating for the product.
Nice tool for sales activities
What do you like best about the product?
HubSpot is a great tool to monitor tasks, remind about leads statuses, and monitor team activity.
What do you dislike about the product?
UI of the system could be a bit more modern and fresh.
What problems is the product solving and how is that benefiting you?
HubSpot solves my problem about task tracking, leads tracking, reminders about scheduled tasks related to the leads and prospects.
Another great product from Hubspot!
What do you like best about the product?
After using Hubspot for some time adding sales was very easy! Intergration is flawless and there customer support is decent!
What do you dislike about the product?
As with alot of Hubspot products I fine the UI abit dated.
What problems is the product solving and how is that benefiting you?
We needed a good solution for our sales team to use alongside our marketing team it made sense to use somthing compatiable.
Great CRM
What do you like best about the product?
It is very easy and doesn't need almost any training. The automation saves me lots of time.
What do you dislike about the product?
Most of the time, I don't have any issues. When I need to automate something for the first time, it can be very time-consuming.
What problems is the product solving and how is that benefiting you?
We track sales and do reports with the HubSpot Sales
Made my sales data manage easy and userfriendly Application
What do you like best about the product?
It helps keep track of related leads business over all and helps to keep a user friendly follow-ups of all the leads
What do you dislike about the product?
Lead Automation is the one thing i faced apart from that all the criteria's are good
What problems is the product solving and how is that benefiting you?
In every proportion till now I have gained enough sales data maintainance availabilty as required end to end
GRET TOOL
What do you like best about the product?
DYNAMIC AND VERY USEFUL FOR COMMERCIAL MANAGEMENT
What do you dislike about the product?
I DIDN'T FIND IMPERFECTS OR ANYTHING THAT I DISLIKED
What problems is the product solving and how is that benefiting you?
CUSTOMER FOLLOW-UP
Hubspot Sales works well for my company
What do you like best about the product?
The industry we are in is complex with a lot of connections of different companies and people from project start to finish. I have not found a CRM until Hubspot that can link it all without causing confusion. It integrates well with our distribution channels and lead generation. I have spoken to other business owners in my industry and they are all struggling with their CRMs and are surprised we found a solution.
What do you dislike about the product?
I really really wish that we can print tickets!
What problems is the product solving and how is that benefiting you?
It is helping us organize our incoming leads, make sure the right people are being contacted, enabling follow up, and produces meaningful reporting.
Easier To Track Clients, Emails and Tasks
What do you like best about the product?
It has made tracking tasks and emails SO much easier for our company
What do you dislike about the product?
It can be a little bugy, though their support is responsive
What problems is the product solving and how is that benefiting you?
HubSpot has made it easy to keep track of each clients book of business, helping to ensure that no client is forgotten
Great CMR
What do you like best about the product?
The integrations with email and calendar events really help keep track of things. Easy to use.
What do you dislike about the product?
Added features are quite expensive but i would love to try
What problems is the product solving and how is that benefiting you?
Complexities in a long sales process
An affordable solution for lead management and tracking
What is our primary use case?
How has it helped my organization?
For example, managing different leads regarding marketing and sales is done on HubSpot Sales Hub. Thus we completely rely on this tool for lead management. Without this solution, it will be difficult to maintain data on Excel and similar things. This solution also helps our organization to track emails and schedule Zoom meetings.
What is most valuable?
The solution is very easy for business people and our experience with the product has been good.
The most valuable feature of the solution is the tracking of customer interaction and client introduction. This solution allows us to assign different labels to each prospective lead and we can track their progress at which stage the leads are kept.
What needs improvement?
It's a usable platform, but I think the solution should have more integration options, and the integrations can be smoother.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
I would rate the stability a six out of ten.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. Three sales team members in our organization are using this solution. As leads arrive specific to this on different time frames, then the frequency of usage for this solution increases for us.
How are customer service and support?
Technical support of the solution is good. Whenever there is a problem we send an email. For starters, they provide chat support, and it is sufficient for us. I would rate technical support a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the initial setup a six out of ten. But as someone gets used to the solution, the setup becomes easier. The initial setup is a bit difficult as there are too many options, among which you need to choose the right ones to setup the solution.
There are multiple ways of doing the same thing, but a user has to find the right way as per the custom need. Only one infrastructure professional from our organization takes care of the maintenance, as our requirement is small.
What about the implementation team?
We took the help of a third party to deploy the solution.
What was our ROI?
We have absolutely seen good ROI from the solution. Users can easily search for a lead name, check who was assigned, know the progress and stage where the leads stand, and track it down. These features make a lot of sense from the business perspective and they can be a value addition for everyone. I would rate the ROI a ten out of ten, it's worth the investment.
What's my experience with pricing, setup cost, and licensing?
The solution is very affordable from the perspective of the features. I would rate the pricing a two out of ten, where one means very cheap. The price of the solution is fixed and there are no additional costs.
Which other solutions did I evaluate?
We did evaluate other options, but the pricing of this solution was more suitable than those of the competitors.
What other advice do I have?
If some users have more leads coming in and they are finding it difficult to manage on Excel and through other traditional ways of managing the leads, additionally if they are also finding it difficult to track the individual customer journey, then they should move to HubSpot Sales Hub. When an organization or user is in the growth phase, this is the ideal solution. I would rate the product a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
One among the top CRM in the market.
What do you like best about the product?
Ease of Use, Support, Features, Scalability, Integrations.
What do you dislike about the product?
Lack of expert resources to work on the system.
What problems is the product solving and how is that benefiting you?
Complete record of customer data and interactions.
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