Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Effortless Organization and Streamlined Sales Processes
What do you like best about the product?
What I like best about HubSpot Sales Hub is how seamlessly it keeps everything organized and connected. The visibility into deals, activities, and communication makes it easy to track progress without chasing information. I also love how intuitive the tools are—tasks, sequences, and automated reminders help ensure nothing falls through the cracks, and the integration with the rest of HubSpot keeps the entire workflow streamlined. It makes managing sales processes feel far more structured and efficient.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is that some of the more advanced features—especially around reporting, forecasting, and workflow customization—require higher-tier plans. It can feel limiting when you want to build something more tailored without jumping to a more expensive subscription. At times, the system can also feel a bit rigid, and certain views or filters aren’t as flexible as I’d like.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve the challenge of keeping our sales process organized and consistent across the team. Instead of relying on scattered spreadsheets, manual reminders, or disconnected tools, everything now lives in one streamlined system. Deals, activities, communication history, and follow-ups are all tracked automatically, which reduces guesswork and helps us stay proactive rather than reactive. This has improved visibility, accountability, and overall efficiency—leading to faster follow-up, better pipeline management, and a more predictable sales process.
Intuitive, All-in-One Solution with Seamless Mobile Access
What do you like best about the product?
I love having everything in one place with HubSpot Sales Hub, which makes tracking deals and contacts, as well as using the sequence tool for outreach, so efficient. The mobile app is incredibly seamless, enabling me to maintain productivity regardless of where I am. One of the standout features for me is how intuitive making changes as an admin is, which is a key reason we transitioned from Salesforce. I appreciate the ability to customize HubSpot Sales Hub according to our team’s specific needs without requiring outside assistance. Additionally, the initial configuration experience was very easy, solidifying my decision to recommend HubSpot Sales Hub with a perfect score of 10.
What do you dislike about the product?
I find that sometimes filtering views could be better within HubSpot Sales Hub. Additionally, managing old sequences becomes overwhelming after a few years, and having better tools or options to archive or delete old sequences would be helpful to keep everything organized.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track deals and contacts, benefiting from its intuitive admin customization and seamless mobile integration, enhancing workflow mobility and reducing dependency on external help.
Intuitive and Effortless Platform Experience
What do you like best about the product?
Very intuitive and easy platform to work
What do you dislike about the product?
The frequent updates and changing the names of list to segments
What problems is the product solving and how is that benefiting you?
Helping us to perform prospecting, keeping tab on communication records and maintaining sales pipeline
Seamless, Intuitive, and Time-Saving—A Sales Game-Changer
What do you like best about the product?
What I like most about HubSpot Sales Hub is how seamlessly everything works together. Prospecting, email sequences, tasks, call logs, meeting links, pipeline tracking, it’s all in one clean, intuitive interface. The AI features are a big bonus too: suggested actions, email drafting, and call summaries save a huge amount of time and help me stay organised without feeling overwhelmed.
It’s one of the few tools where both new reps and experienced sellers can be productive almost immediately. The visibility it gives into deals, activities, and next steps makes managing my pipeline so much easier.
It’s one of the few tools where both new reps and experienced sellers can be productive almost immediately. The visibility it gives into deals, activities, and next steps makes managing my pipeline so much easier.
What do you dislike about the product?
The only downside is that some of the more advanced features — especially around automation, reporting, and AI, are locked behind higher-tier plans. It can feel limiting when you know the platform can do more, but you need to upgrade to access it.
Additionally, customization in certain parts of the sales pipeline can be a bit rigid. Nothing that breaks the workflow, but sometimes I wish there was slightly more flexibility in tailoring views and automation logic without workarounds.
Additionally, customization in certain parts of the sales pipeline can be a bit rigid. Nothing that breaks the workflow, but sometimes I wish there was slightly more flexibility in tailoring views and automation logic without workarounds.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us streamline the entire sales process, prospecting, outreach, follow-ups, and pipeline management, all in one place. Before HubSpot, a lot of our work was scattered across tools and spreadsheets, so things slipped through the cracks. Now, tasks are automated, follow-ups are consistent, and every interaction is tracked.
The AI features also help us prioritize the right leads and reduce time spent on admin work. As a result, our team moves faster, stays organized, and spends more time actually selling instead of managing tools.
The AI features also help us prioritize the right leads and reduce time spent on admin work. As a result, our team moves faster, stays organized, and spends more time actually selling instead of managing tools.
User-Friendly CRM That Boosts Sales Efficiency
What do you like best about the product?
I find HubSpot Sales Hub incredibly accurate and user-friendly, which greatly aids my role as an appointment setter. It feels tailor-made for sales professionals, offering everything necessary for sales tasks in a comprehensible and accessible manner. The ability to easily track activities such as calls and emails enhances my productivity and efficiency. Additionally, the initial setup process was perfect, which made the transition to using HubSpot Sales Hub seamless and hassle-free. Overall, the precise accuracy, ease of use, and comprehensive features significantly enhance its value, prompting me to highly recommend it to others.
What do you dislike about the product?
I find it challenging that HubSpot Sales Hub lacks the ability to filter tasks by a specific date. Instead of sorting, I would prefer an option to filter tasks by typing or selecting a date from a calendar.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to easily track my activities, such as calls and emails, enhancing accuracy and user-friendliness. It's a comprehensive tool for salespeople, providing everything I need in one accessible platform.
Effortless Dashboard Creation and Outstanding Support
What do you like best about the product?
My favorite feature is how easily it is to create a dashboard. I also had a great experience with the support team when I had an issue with the platform. This is the central differential when hiring a new service.
What do you dislike about the product?
I don't have anything to complain about at the moment.
What problems is the product solving and how is that benefiting you?
We can organize and reach out to contacts more quickly and efficiently when compared to other providers. We also use the dashboards to organize the recruiting contacts and the data.
Effortless Access to Essential Information
What do you like best about the product?
Easy and quick access to basic information.
What do you dislike about the product?
Τhere is no specific reason. I did not find faults till now
What problems is the product solving and how is that benefiting you?
It assists quick acting and decision making
Efficient, Insightful, and Easy to Use – A Must-Have for Sales Teams
What do you like best about the product?
I really appreciate how intuitive and streamlined the platform feels. Scheduling meetings is effortless thanks to the meeting scheduler, and the snippets feature saves me a lot of time when replying to emails. The email tracking provides detailed insights on opens and clicks, which is incredibly valuable for staying engaged. I find the Breeze summary especially helpful, as it condenses long email threads so I don’t have to sift through every message. Managing contacts and customer account information is straightforward and well-organized, making my daily work much less stressful.
What do you dislike about the product?
There’s not much to complain about, though at times the integration with other tools does involve a few additional steps. Also, I find that some of the advanced reporting features would benefit from greater customization options.
What problems is the product solving and how is that benefiting you?
HubSpot enables me to monitor engagement, manage my sales pipelines, and schedule meetings all in one place, eliminating the need to switch between different tools. By centralizing emails, documents, and customer information, it allows me to concentrate on nurturing relationships and finalizing deals. The platform’s insights into email performance and engagement help me identify and prioritize the most promising leads, which saves time and boosts my conversion rates.
The Easiest CRM for Marketing Success
What do you like best about the product?
It's the easiest CRM there is and it very focused on Marketing. Also support is amazing.
What do you dislike about the product?
I dislike that there are not a lot of trainings to use the platforms, but it is very intuitive and AI helps a lot.
What problems is the product solving and how is that benefiting you?
It makes CRM a lot less time consuming
Easy Setup, Comprehensive Features, But Performance Lags
What do you like best about the product?
I like that HubSpot Sales Hub offers the feature to review the last contact made with leads and provides location details, which is incredibly helpful for managing communication. The ability to receive notifications when leads come in and easily identify whether they are recycled or new leads streamlines my workflow, making lead management much more efficient. I also appreciate how easy the initial setup was; it was a simple one-click process and instantly ready to use. These features combined make the HubSpot Sales Hub a valuable tool in enhancing my work efficiency and effectiveness.
What do you dislike about the product?
I think the main issue I encounter with HubSpot Sales Hub is the presence of bugs which tend to make the system slow, particularly during peak times. This affects the platform's efficiency, especially when new leads come in.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to efficiently manage leads, easily track last contact details, and identify if leads are new or recycled, all within an all-in-one platform.
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