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Reviews from AWS customer

2 AWS reviews
  • 2
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    George B.

Couldn’t live without this CRM!

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Very easy to use, does everything I need it to, lots of integrations
What do you dislike about the product?
Requires some learning or training to fully make use of all its features, so some time will need to be invested upfront
What problems is the product solving and how is that benefiting you?
Allowing us to build our funnel, tracking all leads and activity, moving us away from living on spreadsheets


    Janina E.

Complete CRM and Marketing Software

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The ease to find things. I like the seamless integration between the marketing and sales tools within HubSpot. The CRM is incredibly intuitive, making it easy to track and manage interactions with my clients. The automation features save a lot of time by streamlining follow-ups and lead nurturing processes.
What do you dislike about the product?
One drawback is the cost, which can be prohibitive for smaller businesses or startups. While the features are comprehensive, some advanced functionalities are only available in higher-tier plans, which may not be affordable for everyone.
What problems is the product solving and how is that benefiting you?
One of the primary problems it solves is the difficulty in keeping track of customer interactions and follow-ups. With its CRM capabilities, HubSpot provides a centralized platform to log all communication, ensuring no client is overlooked and follow-ups are timely and consistent.


    Guilherme F.

A very complete CRM platform

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The best part is to manage your business leads and subsequent interactions all in one place
Very easy to set up
What do you dislike about the product?
since it's a work tool, it should be more customizable regarding aesthetics
What problems is the product solving and how is that benefiting you?
Reporting and Data Analysis
Lead nurturing


    Catarina M.

user friendly but highly customizable for more complex processes

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The simplicity of use combined with the ability to customize all processes.
It's beginner-friendly, allowing the whole company to participate and use Hubspot daily with no problem.
Even thought it is a simple tool, it has the tools for specialization and deep-dive into more complex topics.
The technical support is great, fast, and highly effective. There are no questions left unanswered.
What do you dislike about the product?
Some features could be developed a bit faster. There are some functionalities communicated on forums that would be useful to have ASAP.
Some more specific details in the more complex tools could be better documented.
What problems is the product solving and how is that benefiting you?
Adding new functionalities that would increase our efficiency and ability to train the team.


    Information Technology and Services

Best CRM & Sales system

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
They are always bringing new features, especially with AI now and the CS team is great.
What do you dislike about the product?
nothing really, the only thing they could improve is maybe allowing other users to create sequences for each other
What problems is the product solving and how is that benefiting you?
The automation is one of the key points


    Peter H.

Hubsales

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is its ease of use. The user-friendly interface makes it simple to navigate and manage sales activities, allowing for streamlined processes and enhanced productivity.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is the occasional latency. Sometimes, the platform can be slow to respond, which can be frustrating when trying to quickly access information or complete tasks.
What problems is the product solving and how is that benefiting you?
Follow ups


    Insurance

Everything just where you need it

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The most helpfull in Hubspot sales hub, is that everything just works... Every conversation, deal, contact information, workflows, emails, templates, prices, products etc etc etc is just there and easy to handle. Its easy to implement to our work and when onboarding new coworkers. As an admin I frequently look out for the updates, which are released often and also available for beta to test out.
What do you dislike about the product?
It hurts just a little every time i look a the invoice... its pricyyy.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub makes it easy to keep an overview of prospects, leads and customers and the whole sales process in between, including conversations and customer information.


    Caro P.

User friendly, customizable and continuous updates

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Very interesting feature roadmap. HubSpot team listens to its customer base and I often find myself very pleasantly surprised that here and there, features we requested show up fairly quickly.
What do you dislike about the product?
Nothing in particular. Discounts are always appreciated but the feature set for me justifies the price.
What problems is the product solving and how is that benefiting you?
Serving as the one single point of truth that all functions in the company can rely on.


    Libraries

Perfect for our needs

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The way it links with Marketing Hub so you can see the full journey of a prospect.
What do you dislike about the product?
Customer Support could sometimes offer better advice rather than forward me to a complicated article.
What problems is the product solving and how is that benefiting you?
The CRM system is like nothing we've ever used before and we are able to track new and existing clients through every step of the sales process.


    Education Management

Easy to use CRM

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, comprehensive, detailed and smooth UX
What do you dislike about the product?
I don't dislike anything about HubSpot.Its perfect
What problems is the product solving and how is that benefiting you?
Tracking, Measuring, reporting,