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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Han L.

Effortless Sales Management with Intuitive, Powerful Tools

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how clean and intuitive it is while still being very powerful. It makes tracking deals, emails, and follow-ups feel effortless, and the visibility across the sales pipeline is excellent. The tight integration with email, calendars, and CRM data helps keep everything organised without adding admin overhead.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is that advanced features and automation quickly push you into higher-priced tiers. Customisation can also feel limited compared to more complex CRMs, especially for very specialised sales processes. As teams grow, reporting and forecasting can become harder to tailor without additional setup or add-ons.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of fragmented sales tracking and manual follow-ups by centralising deals, contacts, emails, and activities in one place. It helps automate routine sales tasks and provides clear visibility into the pipeline and customer interactions. For me, this means less admin work, more consistent follow-ups, and better insight into deal progress, which ultimately improves efficiency and close rates.


    Desiree G.

Intuitive and Effortless to Use

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive, I never needed training
What do you dislike about the product?
Hard to identify key info from customers
What problems is the product solving and how is that benefiting you?
We use it as a CRM along with Salesforce, when comparing the two, I love using Hubspot as it is friendlier. I create many reports, I love how easy it is


    Jonathan L.

User-Friendly Platform with Impressive Automations

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot is user-friendly and I really love the automations.
What do you dislike about the product?
Nothing really. I have enjoyed it so far with no problems.
What problems is the product solving and how is that benefiting you?
Getting leads, following up with them, and keeping in touch.


    Sarah W.

Ease of Use with Hubspot

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
ease of use and ability to do a multitude of tasks within the program. Keeps everything at my fingertips.
What do you dislike about the product?
sometimes contacts info is populated into another contact
What problems is the product solving and how is that benefiting you?
seems that some customer information sometimes gets placed on another contacts info.


    Umesh S.

Streamlined Sales Processes, Easy to Use

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales Hub for its ease of use and clear visibility into the sales pipeline. It keeps all leads, deals, and communication history in one place, making follow-ups more organized and efficient. The intuitive interface means the team can start using it quickly without heavy training, reducing adoption issues and manual errors. The clear pipeline visibility helps us understand exactly where each deal stands, what needs immediate action, and where bottlenecks exist. The initial setup was relatively easy and straightforward, with core features like contact, workflow, deals, pipeline, and activity tracking being quick to configure. Basic onboarding and templates helped the team get started without much technical support.
What do you dislike about the product?
While HubSpot Sales Hub works well overall, some advanced customizations and automations can feel limited unless you move to a higher-tier plan. Reporting for very specific or complex use cases sometimes requires a workaround, and deeper customization of the dashboard could be more flexible. Additionally, for larger teams, managing permissions and maintaining consistent data hygiene can require extra effort.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track and manage leads, ensuring no follow-ups are missed. It consolidates scattered information into one place for clear pipeline visibility, making follow-ups organized and efficient. Its ease of use reduces training time and helps identify bottlenecks quickly.


    Amie L.

Intuitive Sales Solution with Powerful Insights

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the playbooks and templates because they save me so much time by helping me see what I should do next and by structuring and formatting my next form of contact. The reporting is fantastic as it lets me see close probabilities and how I am performing, offering a more complete view. It genuinely feels like HubSpot Sales Hub was built to help close sales.
What do you dislike about the product?
The mobile task management isn't as robust which can limit your progress when out in the field.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub prioritizes my day, guides next steps, and aligns customer conversations. It saves me time with playbooks and templates, and offers reporting that shows close probabilities and performance.


    E-Learning

An efficient and user-friendly tool for modern sales teams

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is how intuitive and well-organized it is. It centralizes all sales activities in one place, making it easy to track deals, emails, calls, and follow-ups without switching between tools. The automation features save time and help maintain consistent communication with prospects.
What do you dislike about the product?
One downside is that some advanced features are only available in higher-tier plans, which can be limiting for smaller teams or growing businesses. Also, certain reports and customizations can feel a bit complex at first and require time to fully understand.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve issues related to lead tracking, follow-ups, and sales visibility. It ensures no opportunity is missed by keeping all interactions organized and automated. This improves productivity, shortens sales cycles, and allows for better decision-making based on real-time data.


    Kym O.

Comprehensive but Complex Task Management

  • December 13, 2025
  • Review provided by G2

What do you like best about the product?
I like HubSpot Sales Hub because there's a lot of different things you can do on the platform itself. I use it the most for setting up my email sequences, as it gives me the ability to set up templates and copy them over to another kind of sequence. I also appreciate its task consolidation feature, which helps me get a bird's view of everything I have to do for the day.
What do you dislike about the product?
Sometimes it's hard to find a specific function because it's just so many things you could do with the platform. It takes me some time to get to the right tab. It was not the easiest, definitely, but I had an account manager guiding me through the setup, which helped.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub consolidates my tasks, helping me get a bird's eye view of everything I need to do for the day.


    Danny W.

Simpler Marketing and Sales Process

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
Easy of use, creating individual cadences, managing deals is easy.
What do you dislike about the product?
Reporting is cumbersome compared to other CRM's.
What problems is the product solving and how is that benefiting you?
Calling from Hubspot, recording calls, scheduling follow ups, sequences and email tracking.


    Computer Software

Scheduler Makes Life Easier

  • December 12, 2025
  • Review provided by G2

What do you like best about the product?
The scheduler helps a lot to have everything organised
What do you dislike about the product?
It’s a bit confusing managing leads and contacts
What problems is the product solving and how is that benefiting you?
Scheduling is much easier now