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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Johnny M.

Drop Dead Tool

  • December 17, 2023
  • Review provided by G2

What do you like best about the product?
Probably the best feature of Hubspot is the recording feature as the call can be relistened to if an email address was incorrectly entered and the email bounced. If I assign a task to a team member like to make a call or site visit they can listen to my call before they go into a meeting and have the gist of what was discussed.
What do you dislike about the product?
That you can only enter an email address once.
There needs to be a dropdown box you can select for when contacts share the same email address which is common in industry and retail. EG factory@hubspot.com or sales@hubspot.com
What problems is the product solving and how is that benefiting you?
miscommunications


    Entertainment

Very Enjoyable experience

  • December 16, 2023
  • Review provided by G2

What do you like best about the product?
easy to use, implement and has many features.
What do you dislike about the product?
Works as intended and is always responsive.
What problems is the product solving and how is that benefiting you?
Helps in tracking different queries, ensuring everything is answered and routed to correct departments for quick action


    Haya M.

As a sales manager , hubspot is my power tool

  • December 16, 2023
  • Review provided by G2

What do you like best about the product?
provides a centralized hub for all our Revenue and customer success departments activities , its very user-friendly interface , and my favourite part at all times is the powerful analytics tools and the automation.
What do you dislike about the product?
I wish if the data extraction is more user friendly , sometimes i feel its impossible to extract the details data based on some fields
What problems is the product solving and how is that benefiting you?
Before HupSpot we were using a different CRM and it was just hell , as a sales manager I truly strugeled with the following and implementing Hubspot was the best decision we made :

1.Managing leads effectively and keeping them organized was a significant challenge. Without a centralized system, leads were easily lost or overlooked.
HubSpot's provides a unified platform for lead management, ensuring that all leads are systematically organized, tracked, and easily accessible. This has eliminated the risk of overlooking potential opportunities and enhanced our ability to nurture leads effectively.

2.Maintaining consistent and meaningful communication with leads and clients was a struggle. Our team lacked a streamlined approach to engage prospects at various stages of the sales funnel.
With HubSpot, we can automate personalized communication through email sequences and workflows. This has not only saved time but has also improved the overall quality and relevance of our interactions, leading to better engagement and stronger connections with leads.

3.Lack of comprehensive analytics and insights made it challenging to make informed decisions. We needed a solution that could provide real-time data on sales performance.
HubSpot's powerful analytics tools offer detailed insights into sales metrics, customer interactions, and deal progression. This data-driven approach enables us to identify trends, optimize our sales strategy, and make informed decisions that directly impact our success.

4.Our team spent too much time on manual and repetitive tasks, reducing overall productivity and efficiency.
HubSpot's automation capabilities have been a game-changer. By automating routine tasks such as follow-up emails, data entry, and lead nurturing, our team can focus more on high-value activities, significantly increasing productivity and allowing us to allocate time strategically


    Lindsay P.

Great tool

  • December 16, 2023
  • Review provided by G2

What do you like best about the product?
Specific stored information, easy to find, and search for contacts.
What do you dislike about the product?
The cost as well as the annual contracts.
What problems is the product solving and how is that benefiting you?
Storing data


    Evan L.

Intuitive and responsive without the headache.

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
Lightning fast navigation leads to me breezing through my daily tasks. No bloated UIX or infrastructure to hold me back. It's easy for me to train my team on and apply to every aspect of our sales hub.
What do you dislike about the product?
That these tools where not available to me in previous sales roles.
What problems is the product solving and how is that benefiting you?
Sales Hub connects all platforms of our sales and marketing machine into a cohesive environment offering high visibility to our sales process.


    Ian L.

Helping Deals Get Through the Funnel

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to track all of my current opporunites and oingoing prospecting on a daily basis. I like that it integrates well with gmail for email tracking. I use this tool every day.
What do you dislike about the product?
No current issues with anything on the HubSpot platform.
What problems is the product solving and how is that benefiting you?
All of the features that I use with Hubspot on a daily basis are: email cadence sequcing for propsecting and business generation, CRM tools to track deals and sales engagement monitoring. It helps me connect closer wiht my sales manager and close more deals, faster.


    Insurance

Easy to use dashboard!

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
I use the dashboard everyday to track my sales against other agents in our department.
What do you dislike about the product?
No complaints here. If I ever have a issue with a task, I contact the customer support who guides me in the rigt direction.
What problems is the product solving and how is that benefiting you?
Sales Hub helps track my email to meeting to sale conversion rates.


    Eli H.

Impressed!

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity to navigate between deals, companies and contacts and the ability to include plenty of details accross each of those attributes is very simple and seamless, alsmost any experienced sales peron can use it natively without even being trained.
I personally can't live without it during my working hours. I use iit alsmost every day.
We were previously using Pipedrive and decided to move to Hubspot because of the diversity of features that completely fit our business. The integration using the Hubspot Pipedrive plugin took some time but in general Hubspot did a good job and continously enhancing the plugin.
Support is always there and there is plenty of mateiral online.
What do you dislike about the product?
The interface needs uplifting in terms of colors and display which isn't a big deal afterall for such a transactional and operational solution.
What problems is the product solving and how is that benefiting you?
Lead capturing and management.
Daily task and follow up management.
Revenue reporting and stats.
Automation between departments (Marketing, Sales, Customer Success, Ticketing)


    Christopher M.

Improves Sales + Marketing collaboration and insights

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use. I really apprecaite that my Sales Team has a good grasp of the tool and an eagerness to work with me in getting campaigns out.
What do you dislike about the product?
Not crazy about how often it asks me to sign in.
What problems is the product solving and how is that benefiting you?
It has really helped improve our email open rates. Contacts are much more receptive to these than regular HubSpot emails.


    Kavyansh P.

Managing all sales stuff in one place

  • December 10, 2023
  • Review provided by G2

What do you like best about the product?
1. Organizing and managing contact in one location.
2. It helps for getting insight for your emails, when people clicking on your links, all kind of tracking.
3. Support for hubspot and non-hubspot forms. (non-hubspot forms are quite useful when we integrate with website builder tools like webflow or wordpress).
4. Workflow automation - Reduce repetative task by creating and automated workflows.
5. Anlytics - Get insights for sales analytics abut website performance, number of pages visited etc.
6. Support for creating user defined fields that can be use with non-hubspot forms.
7. Workflows are easy to implement.
8. 24x7 customer support, queries answered in real quick, and also we can share questions in discussion forums.
What do you dislike about the product?
I am using hubspot since last 8 months and I encounter one flaws in it.
Customization for Hubspot forms are limited, like styling hubspot forms inside a website builder tool is complex, so we need to go with non-hubspot forms.
What problems is the product solving and how is that benefiting you?
I am using a tool for website builder and I need to capture user details who are visiting my website, so I use hubspot for that. We also capture details like demo contact forms, bootcamp details registration etc, for that we are using hubspot forms.