Sales Hub Enterprise
HubSpotExternal reviews
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Transparent Prospect Tracking with Room for Improvement
What do you like best about the product?
I enjoy the ability to search for customers using partial spellings of names, emails, or phone numbers, making it easy to locate prospects quickly. Tracking communications has been really effortless—being able to see how many times we've communicated and the type of communications is incredibly transparent. It helps me efficiently find out what work has been done by my teams. I can also build reports to view the data at a larger scale, which provides comprehensive insights. The tool’s transparency ensures that I’m always aware of previous communications, allowing me to seamlessly pick up where my team members have left off.
What do you dislike about the product?
The Breeze and AI transcripts in HubSpot Sales Hub are not functioning as expected. They fail to load summaries of calls or previous interactions, which hampers my ability to efficiently review and manage communications with prospects.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to easily track and communicate with prospects, turning them into customers. It streamlines locating prospects and understanding team communications, enhancing transparency and efficiency.
A Solid Sales Tool
What do you like best about the product?
HubSpot Sales Hub gives my enablement and training team clear visibility into rep activity, making it easy to coach and reinforce the right behaviors. I also appreciate the ease of use, especially for onboarding new account executives that are unfamiliar with the tool and need to start managing their deal board and customer relationships right away.
What do you dislike about the product?
As an enablement pro, the content management feels fragmented, making it challenging to ensure reps are always using the most current and relevant materials. Tracking the performance of shared resources is also limited, so it’s difficult to understand which assets actually influence sales conversions. I would love to explore how I can better use HubSpot Sales Hub for content management and making sure reps have access to the most up-to-date resources.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us track rep activity and performance, all of which allows us to make better business decisions.
Highly Customizable, Boosts Sales Engagement
What do you like best about the product?
I like that HubSpot Sales Hub works effectively off the shelf while also offering the flexibility to set up complex workflows, which allows me to automate processes efficiently. The ability to centrally manage prospect outreach and to have visibility over their marketing engagement and past deal activity is incredibly valuable for my sales and marketing efforts. Furthermore, it integrates seamlessly with other tools such as Apollo and Zoominfo for data enrichment, and Nooks for dialing, which enhances its functionality and ensures everything works well together. Switching to HubSpot Sales Hub from Zoho has been a positive experience, primarily because of its better sales engagement and marketing automation capabilities. The initial setup was quite easy, and we've been able to refine and improve our processes over time. Overall, I am very satisfied with HubSpot Sales Hub, and I would highly recommend it.
What do you dislike about the product?
The workflows take some time to set up, but I would rather have a complex and capable tool that is customizable than a rigid tool that cannot adapt to your needs.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centrally reach out to prospects, track their marketing engagement and past dealings, and automate complex workflows, improving sales engagement and marketing automation.
Exceptional Workflow Enhancement
What do you like best about the product?
the use of work flow dragging the deals along the process is very helpful
What do you dislike about the product?
all the steps it takes to create a deal sometimes is frustrating and having the right fields to put in the needed info.
What problems is the product solving and how is that benefiting you?
using it to remember deals is helpful
HubSpot Sales Hub Review
What do you like best about the product?
I like that HubSpot Sales Hub is easy to use and keeps my sales workflow organized. The sequences, task queues, and activity tracking make it simple to stay on top of outreach, and the clean interface helps me work quickly without missing follow-ups.
What do you dislike about the product?
I find it frustrating that several features seem too restricted unless you move up to a higher tier, such as sequence customization, reporting flexibility, and some automation capabilities. Additionally, the CRM occasionally feels sluggish when navigating between records.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me stay organized and consistent with outreach. It centralizes my contacts, tasks, and email engagement so I always know where each prospect is in the funnel. The automation and sequences save time, reduce manual follow-up, and help me run a more predictable and efficient sales process.
Maximized Call Efficiency, Easy to Use
What do you like best about the product?
I greatly appreciate the ease of use offered by HubSpot Sales Hub. Having utilized this platform at prior jobs, I am familiar and comfortable with its interface, which minimizes the learning curve for me. What truly stands out is the platform's all-in-one capability, allowing me to make calls directly without needing to switch to different programs. This cohesive experience streamlines my workflow significantly. Additionally, the setup was very straightforward, making the integration into my daily tasks seamless. In my opinion, HubSpot Sales Hub is superior to other solutions I have tried, which is why I have no hesitation in highly recommending it to my colleagues. I confidently rate it a ten out of ten.
What do you dislike about the product?
Sometimes, when transitioning from one account to the next on HubSpot Sales Hub, the information from the previous account mistakenly carries over to the new account. For instance, if I leave a note about a voicemail and schedule a callback, that action might incorrectly transfer to another account, leading to confusion. This inconsistency can be problematic as it disrupts the seamless management of multiple accounts.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to streamline calls and note-taking, reducing manual data entry by using templates and copy-paste functions.
Exceptionally Organized and Seamless CRM Integration
What do you like best about the product?
I love how well everything is organized on the site and how you can easily find everything you need. It's great that the info on hubspot also gets synced with our other CRM and helps build a bridge between the two!
What do you dislike about the product?
creating reports is not intuitive to me, personally.
What problems is the product solving and how is that benefiting you?
It's creating a space where we can track and log customer interactions. We can follow customer journeys on there so customer information never get's lost
Effortless Sales Conversions, Needs Faster Calls
What do you like best about the product?
I love how HubSpot Sales Hub enables me to effectively connect with customers and convert them into patients. The task feature is particularly outstanding, providing an excellent way for me to make calls very quickly and efficiently, reducing the time I spend on each task. Additionally, the initial setup of HubSpot Sales Hub was easy and quick, allowing me to get started without any hassle. All these aspects contribute significantly to enhancing my workflow and productivity.
What do you dislike about the product?
I would like the calling feature on HubSpot Sales Hub to be faster. It requires fewer clicks, which can make the process more efficient.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub enhances customer connections and conversions, and its task feature accelerates call processes, though I wish it required fewer clicks.
Organized Sales, Easy Setup
What do you like best about the product?
I love how HubSpot Sales Hub helps keep all my records and sequences organized. It efficiently organizes all my back-end processes, which is incredibly valuable for maintaining order and efficiency in my sales tasks. I particularly appreciate the ease it brings in managing my sequences, which streamlines my workflows and helps me work more systematically. Additionally, the initial setup of HubSpot Sales Hub was so easy, making the transition smooth and quick. This ease of use is a big plus for me and contributes to why I'm likely to recommend it.
What do you dislike about the product?
I'm not the biggest fan of the copilot feature.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps keep all my records and sequences organized, streamlining back-end processes efficiently.
Effortless Lead Management and User-Friendly Interface
What do you like best about the product?
Hubspot is very to use. It's easy to upload our leads into the system and i like the layout of the profile it makes for the prospect.
What do you dislike about the product?
Haven't really found any yet. so, so far so good
What problems is the product solving and how is that benefiting you?
n/a
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