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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Mel G.

Friendly User

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to use and it is also a friendly user. Files are secure. You can create your own task and schedule. You can monitor if your email was viewed or not so you can follow-up for updates.
What do you dislike about the product?
As of now, I cannot see any downside of it.
What problems is the product solving and how is that benefiting you?
I can now monitor my emails. I can schedule a task. I can also schedule an email which will be sent for later so not forget it.


    Verified User in Financial Services

Very amazing experience, a lot options to choose.

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is very easy in use, there is no hidden options that you have to look for
What do you dislike about the product?
Hubspot is very helpful ans easy so there's no such things
What problems is the product solving and how is that benefiting you?
Making meetings is very easy to do, so this makes my work much faster


    Verified User in Computer Software

HubSpot Sales Hub, particularly the Sales Growth plan, has a lot going for it!

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
Here's what stands out:

All-in-One Platform: Sales Growth plan offers a comprehensive suite of tools for sales professionals. It's a one-stop-shop for managing contacts, pipelines, and deals. Everything you need for sales, from prospecting to closing, is neatly integrated.

Ease of Use: The interface is intuitive, making it easy to navigate even for those new to sales software. This simplicity doesn't compromise its depth—there are plenty of advanced features for seasoned users.

Automation: One of its stellar aspects is automation. From email sequences to task reminders, it streamlines repetitive tasks, freeing up time for more meaningful interactions.

Customization: It allows for a high degree of customization. You can tailor pipelines, reports, and dashboards to suit your unique sales process. This flexibility is invaluable for businesses of all sizes and industries.

Insights and Analytics: The Sales Growth plan offers robust analytics. The ability to track performance metrics, analyze trends, and gain insights into your sales process is incredibly valuable for making informed decisions.

Integration Capability: It integrates seamlessly with other HubSpot tools and numerous third-party applications. This connectivity enhances its functionality and allows for a more comprehensive business solution.

Support and Community: HubSpot provides excellent customer support and a vibrant community. Whether through their knowledge base, training resources, or active user forums, there's ample support available.

Scalability: As your business grows, Sales Growth plan grows with you. It's scalable and adaptable, catering to the evolving needs of your sales team.

Remember, while the Sales Growth plan offers fantastic features, its suitability depends on your specific requirements and business size. Always explore the available resources and take advantage of trials or demos to ensure it aligns perfectly with your sales objectives
What do you dislike about the product?
HubSpot Sales Hub is a robust platform, but it's not without its drawbacks:

Pricing Structure
Learning Curve
Email Editor Limitations
Customization Complexity
Customer Support Tiers
Limited Reporting in Lower Tiers
Integration Challenges

Despite these drawbacks, HubSpot Sales Hub remains a powerful tool for sales teams. It's essential to weigh these aspects against its benefits and assess how well it aligns with your business needs before committing to it.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves challenges by centralizing data, streamlining communication, managing pipelines, automating tasks, offering analytics, and enabling scalable growth. This leads to enhanced efficiency, better customer relationships, shorter sales cycles, informed decision-making, and adaptable systems that aid business growth.


    Mechanical or Industrial Engineering

Hubspot is a great Tool for any professional salesperson!

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy it was to navigate and learn when I first started using it.
What do you dislike about the product?
I wish the quoting side of things was easier to manipulate, and change parts of the quotes.
What problems is the product solving and how is that benefiting you?
It's given me one place to put all of my customer information, track interactions, and deals I am working. We are only human at the end of the day, and our general memory can only hold so much. That's where HubSpot has played a major role in my success since our company implemented it.


    Michael H.

Best CRM Experience for Sales AND Marketing (and even Operations!)

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
I have implemented HubSpot SalesHub at 5+ organizations now. While I review other options (Salesforce, Pipedrive in years past, etc.) HubSpot is always hands-down the winner. It's user paradigm is like Apple -- if you needed a manual, it would be too hard. It's all intuitive, and works just like it's supposed to. I have never had to do more than a cursory training for any of the teams.

Moreover, when I do need to ask for help, teh support folks are generally fast and efficient. I could certainly do a whole lot more with reporting, dashbaords, and operations hub (I have not used ticketing, nor have I had the time to et deeper into chat/etc.) but for the core sales CRM - deal pipeline, flow, tracking, contracting and reporting - it's all worked well repeatedly.

I use SalesHub all day every day, as does my team.
It was super easy to integrate - we were up and running in under a day.

I easily added more components (Quotes, Products, eSign) shortly after we were wup and running
What do you dislike about the product?
* HubSpot's sales teams are clunky, segmented, and generally quite young and inexperienced.
* Seems to be a lot of internal politics and fiefdoms in sales, customer success, etc.
* Their CS teams have steadily gotten more and more stingy with their time and less "I am super happy and here to help" each year... in other words, the first time I implemented HubSpot and had a rock star CS person, it made everything easier... nowadays they seem to have made that all very process-driven and cookie-cutter (not awesome)

It's also gotten WAY WAY more expensive, and that may be a problem shortly down the line.

Still on balance, it's the best thing going.
What problems is the product solving and how is that benefiting you?
Primary CRM, SFA and system of record for our entire sales process.... which is all integrated with marketing and operations.

There is no reason to use Salesforce!


    Nelly D.

Perfect for work

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
It keeps all my work in order. The TASK option keeps my work focused. I always know what I have done and what I need to do.
What do you dislike about the product?
A better use for an overview would be preferred
What problems is the product solving and how is that benefiting you?
It helps me keep track of my actions


    Information Technology and Services

I love hubspot

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, fast, and intuitive. I love the tasks feature.
What do you dislike about the product?
It isn't a beautiful interface. Could also have more integrated teaching pop ups
What problems is the product solving and how is that benefiting you?
I can organize all of my sales leads and set tasks to call then


    Education Management

I just started using Hubspot through my company and love how easy it is to navigate and use.

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
I like the dashbaord and being able to see the amount of emails, calls, and meetings. I also like the way contacts are added and organized.
What do you dislike about the product?
I don't like how complicated filters are and making lists are very hard to do.
What problems is the product solving and how is that benefiting you?
Hubspot is helping keep everthing organized within our company. It benefits me by being more successful.


    Nikunj U.

all in one place

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
A good overview of how each email is performing each sequence is performing and best is its very easy to use. How well it easy implementation with the outlook and business id. Many features our of which one would be customer service 24/7 and its part of everyday use.
What do you dislike about the product?
The complexity of the Marketing hub should have recommended tabs.
What problems is the product solving and how is that benefiting you?
Keeping my team on one page and giving us the reports and data points to learn and be better


    Computer Software

Reliable tool to manage your clients and build your pipeline

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot has a way to note every interation you have with a client and integrates very well with other tools to help track calls, emails and more. It's has a great sequence tool, and It's new prospecting workspace helps ensure I don't miss anything. I spend the vast majority of my workday opperating out of Hubspot. While it took a bit to get used to at first, once I figured it out, it became a very valuable tool for my sales work.
What do you dislike about the product?
Their are many ways of implementing the tool. The hardest part is figuring out what will be the most effective method for your team
What problems is the product solving and how is that benefiting you?
The ability to keep track of everything I am working on.