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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Logistics and Supply Chain

Automation & Organization

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Overall ease of use. Love using sequences for prospecting and automating tasks.
What do you dislike about the product?
Customer support could be better. It would be nice to be able to get assistance through a phone call and not just via email. Issues are much easier to explain when talking with someone & having a dialogue vs. emails back & forth.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the biggest challenges I face on the sales team by automating repetitive tasks, organizing all contact and deal data in one place, and giving me clear visibility into my pipeline. It helps me prioritize high-quality leads, stay consistent with follow-up through sequences and reminders, and eliminate the risk of opportunities slipping through the cracks.


    Publishing

User-Friendly and Intuitive Platform

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.


    Selvin R.

Comprehensive Sales Tool with Easy Setup

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub is an all-in-one platform where I can run marketing, sales, and customer support. I also appreciate being able to see my emails, messages, and calls all in one place. It's great for tracking things like website visitors turning into leads, which then turn into sales-qualified opportunities and deals. Plus, I can manage finances and track the numbers for the whole team.
What do you dislike about the product?
I think what can be improved is the sequences, if you can have the LinkedIn sequences also enabled within it? That'll be great.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for sales management. It helps in deal management, tracking communications with clients, and managing all sales interactions. It's an all-in-one platform for marketing, sales, and customer support with centralized emails, messages, calls, and lead tracking.


    Marketing and Advertising

Comprehensive CRM with a Learning Curve

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
I have used HubSpot Sales Hub as our single source of truth to manage the entire customer lifecycle. As a sales rep, my favorite feature was the activity feed and email tracking with reminders, all in one place. I loved the ease of working on this from the Gmail or Outlook sidebar. The fact that I could update my contacts, deal stage, notes, and call logs from the sidebar of my Gmail inbox without needing to go into the CRM manually every time was super handy.
What do you dislike about the product?
One thing I found frustrating was auto associating emails to different contacts from the same company. If I am working on 2 different deals with the same company, HubSpot Sales Hub will log my emails with both deals automatically. To counter that, I had to manually uncheck the irrelevant deal in the sidebar every time I hit send, otherwise my deal timelines get cluttered with unrelated conversations. Also, the initial setup is not difficult but is overwhelming given the scale of features HubSpot Sales Hub has. It takes time to get acquainted.
What problems is the product solving and how is that benefiting you?
I used HubSpot Sales Hub for email tracking, meeting scheduling, and deal management, working as a personal command center.


    Somil G.

Intuitive UX, Effortless Lead Management

  • December 08, 2025
  • Review provided by G2

What do you like best about the product?
I really like HubSpot Sales Hub for its intuitive and clean user interface, which makes it easy to navigate, even for new team members. The ease of use with HubSpot Sales Hub is impressive. We use it to manage our inbound and outbound leads, track deal pipelines, and automate key parts of our sales process. This has been incredibly valuable for keeping our team aligned, following up faster, and maintaining complete visibility into conversations and deal stages. Initial setup was very easy, and that's a big plus for us.
What do you dislike about the product?
Nothing particular
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage leads, track deal pipelines, and automate sales processes, helping my team stay aligned, follow up faster, and maintain visibility into deals.


    Evan J.

Easy to Use, Boosts Sales Success, User Friendly

  • December 05, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use HubSpot Sales Hub. It's very valuable for booking meetings and crushing quota. I find the context provided on each account and how it shows all prior outreach incredibly helpful. The initial setup was pretty easy. Overall, I think it's better than Salesforce despite some occasional bug errors.
What do you dislike about the product?
I sometimes have calls drop or prospects can't hear me. I also had trouble logging my emails, but I think I corrected the issue. There are some bug errors here and there but overall very smooth.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for outreach and organizing companies and prospects. It solves contact info issues and provides clarity on accounts. It's easy to use, offers helpful context on accounts, and shows all prior outreach, making it valuable for booking meetings and meeting quotas.


    Information Technology and Services

HubSpot: Effective Leads Manager

  • December 03, 2025
  • Review provided by G2

What do you like best about the product?
The Thing I like most about Hubspot is how the leads are managed in the CRM in proper manner.
What do you dislike about the product?
The only thing i don't like is sometimes it works little slow.
What problems is the product solving and how is that benefiting you?
The major problem HubSpot is tackling is in relation the management of the leads, all the leads are being gathered at one place and via workflows being managed very easily in an effective manner.


    Luke H.

Streamlined Sales Management with Collaborative Features

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate HubSpot Sales Hub for facilitating efficient communication between managers and sales representatives. The platform's ability to showcase every single action item in emails on a multitenant basis enhances transparency and accountability within the team. This feature is crucial for staying informed about various interactions and activities happening across the sales team, ensuring that everyone is on the same page and fostering a more collaborative environment.
What do you dislike about the product?
I find the process of making modifications, such as creating new custom cards, to be quite difficult in HubSpot Sales Hub. In today's no-code environment, I'd prefer having more modifications readily available without needing to hire a developer.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize our data on active deals, allowing for collaborative and customizable sales processes, all in one place.


    Niall H.

All-in-One Cloud Solution Perfect for Dynamic Sales Teams

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
It’s totally cloud based and seeks to have all use cases for a small dynamic sales team defined.
What do you dislike about the product?
It’s pretty expensive - we are pretty consistently reviewing barriers to exiting Hubspot ecosystem
What problems is the product solving and how is that benefiting you?
Clear integration with Wordpress site, we’ve got a great sales set of workflows and it’s the industry standard so it’s great to be able to ask candidates whether they’re familiar so vet them.


    Commercial Real Estate

Effortless Team Collaboration and Seamless Integrations

  • December 02, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is pretty easy to use and integrates quite well with everything. It's easy to create teams and make them work together on the same platform. You can readapt things and workflows whenever you want, however you want. It was relatively easy to implement with my knowledge and the partner's.
What do you dislike about the product?
It's kind of complicated the division between Contacts, Leads, and Deals. It'd be easier if it was one block instead of three different things. It was difficult to make it work in our company for our kind of product with these distinctions. But it's also because our product is more based on subscriptions than sales. Not easy to exploit the platform, bbecause there are way too many integrations to even start choosing what to do next.
What problems is the product solving and how is that benefiting you?
finally we were able to track the whole lead funnel and see what happens at each touchpoint. It also gave a big time saving advanntage to our team.