Sales Hub Enterprise
HubSpotExternal reviews
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Let sellers do more with less
What do you like best about the product?
This lets sellers focus on selling instead of project-managing their prospecting. Even my most tech-resistant sellers are creating campaigns that include automated email, call reminders and LinkedIn outreach reminders, and once they enroll a prospect they simply work the tasks they've assigned to themselves as part of the "sequence" they create.
What do you dislike about the product?
Managing hundreds of users, the mass-scale admin features they do have are quite good, like custom permission sets; but there are still some things you can't yet actively intervene in across all of your users at one time. For example, we noticed some permissioning errors a sales team made in some of their "sequences;" we couldn't change permissions on those sequences as a group, but had to go update each sequence.
What problems is the product solving and how is that benefiting you?
HubSpot lets any seller easily multiply by 10 the volume of personalized outreach they send to prospects. Multi-touch campaigns are what works in our industry; Sales Hub lets sellers pre-bake the series they want to use to reach customers, and then manages the timing of all touches (email, call, LinkedIn, etc.).
Great ensemble of tools for running a sales structure smoothly
What do you like best about the product?
- It was very easy maintaining a database of leads and the number of details we could save about each lead.
- Very easy to assign leads to sales reps and track progress on each lead.
- Very easy to assign leads to sales reps and track progress on each lead.
What do you dislike about the product?
- The reason for switching over to a system was merely costs associated with the service. The management wanted to cut down few costs.
- The onboarding of sales rep took time since the system briefing is quite complex.
- The onboarding of sales rep took time since the system briefing is quite complex.
What problems is the product solving and how is that benefiting you?
Hubspot was solving the problem of lead database management as well as lead progress tracking. We were also able to target leads at certain stages with marketing campaigns to move them forward, which was helpful.
Great Customer Service and Functionality. Learn About It.
What do you like best about the product?
Deals, workflow automation, templates and tracking functionality. Customer Service is incredible—call, chat or email. Those people have to be the most helpful ever.
What do you dislike about the product?
They're charging for a good amount of functionality now more than before. There are workaround solutions with integrations though.
What problems is the product solving and how is that benefiting you?
CRM-type problems—tracking deals, communication with people in an organized way (lists, etc.), and automating tasks/workflows.
Really easy to use, very user friendly
What do you like best about the product?
Being able to create a tast list, it makes it easier to manage your pipelines and your day
What do you dislike about the product?
Can be quite slow at times, which can be frustrating when you have a busy day ahead
What problems is the product solving and how is that benefiting you?
I'm just a user but I can see from a business perspective it has plenty of tools to help with forcasting etc
I have been using Hubspot to manage my customer's contact details. It has a great and easy dashboard
What do you like best about the product?
The most helpful feature of sale HubSpot is to filter out your customer's data easily!
What do you dislike about the product?
Too many "windows." int the portal! complicated
What problems is the product solving and how is that benefiting you?
It's helping us solve the data centralization problem!
Easy to get start
What do you like best about the product?
Hubspot is a user-friendly app, and it is pretty easy to get started, even for a new starter. I also found the academy function very handy and helpful. Will recommend it to others.
What do you dislike about the product?
The calendar time zone got stuff off a couple of times, which caused some trouble for me, and I lost some phone appointments at that time; I wonder if it's been fixed now or not.
What problems is the product solving and how is that benefiting you?
If Hubspot can resolve the calendar issue, I believe it will benefit everyone.
Great B2C sales CRM
What do you like best about the product?
User friendly, Mass marketing, automation
What do you dislike about the product?
+ marketing email allowance, double/triple deals prompt
What problems is the product solving and how is that benefiting you?
keeping track of tasks and sales journey, managing the pipeline, and regular follow-ups with clients
Great resource for keeping an AE accountable for all the things I promise I'm going to do
What do you like best about the product?
The tasks are the most helpful and keep me in touch with everyone in the pipeline on a regular basis. I really like how my deals pipeline also shows the last "touch" each deal had. I try to keep an open task on everything I do, but occasionally things slip through the cracks and Hubspot is great about bringing anyone who needs some attention back into the mix!
What do you dislike about the product?
I really dislike that I can't block 15-minute intervals on a calendar event. People tend to show up late to appointments booked at :15 and :45. This feature is available in Calendly but not in Hubspot, so I end up with weird gaps in my day. I also wish that event types with multiple users could have different scheduling rules (for example, I don't like appointments booked sooner than 4 hours away, but my colleague wants them to be able to book within an hour - even though it's an event type we share, as separate users we should be able to choose separate scheduling settings).
What problems is the product solving and how is that benefiting you?
Hubspot Sales Hub's automated tasks, reminders, and organizational tools help me to keep a clean pipeline with regular check-ins. This allows me to close more details and keep in touch with people who may not be ready to buy today.
HubSpot has been easy to learn and a valuable tool for our company.
What do you like best about the product?
HubSpot was easy to learn, everything you need is accessible, and I like how it connects to our Google calendar.
What do you dislike about the product?
Occasionally there are technical issues but I can't think of anything I dislike about using HubSpot.
What problems is the product solving and how is that benefiting you?
There is a section to record every piece of valuable information we'd need, so it's a nice platform.
You are already considering it so just do it
What do you like best about the product?
It makes it easy for me to track everything and have better management of our sales pipeline
What do you dislike about the product?
Sometimes it can be glitchy but, they are quick to fix it and the help desk is amazing
What problems is the product solving and how is that benefiting you?
Manging our current CRM and making sure we stay active with clients and they dont get lost in the process
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