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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Tyler F.

Great Experience, Easy to use

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
I love hubspot because it makes it easy to manage my pipeline, keep new prospects handy and keeps my workflow smooth and clean.

Hubspot does a good job of making a smooth and easy UX
What do you dislike about the product?
I don't like that phone numbers and emails can exist on multiple contact records. Also within the "deals" section, it's not easy to see what active deals that I'm playing should be called and prioritized
What problems is the product solving and how is that benefiting you?
It helps me better organize my contacts and keep everything in order.


    Public Policy

Using HubSpot for Contact Database for a Small Organization

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
I find that being able to use filters, to find contacts i want to bring together to be very valuable.
What do you dislike about the product?
I wish there were ways to group add contacts.
What problems is the product solving and how is that benefiting you?
They solve the problem of filtering out bounced emails and keep our email reputation in good standing with our clients.


    McGuire F.

Best CRM?

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
There is so much customizability in this tool compared to SF.
What do you dislike about the product?
I don't see any downsides about HS Sales Hub
What problems is the product solving and how is that benefiting you?
Hubspot allows me to track all of my contacts and where they are at in the sales process.


    Marketing and Advertising

simple, organized, efficient.

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
It's incredily well-organized. Everything is laid out where you want it, which is really important to me. Quality is great.
What do you dislike about the product?
So far everything has been great. Odd times when call-connections are low. And sometimes there's conflicts in the analytics HS gives. But very minor.
What problems is the product solving and how is that benefiting you?
Helping me keep track of everyone Im reaching out to, who I need to stop reaching out, and continue to keep reaching out to. Keeps me organized!


    Lucy T.

Only tool you need to manage the A-Z of your sales activities

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy it is to set up and integrate custom/calculated properties. It makes it so much more powerful because you can practically find a workaround for the features that it doesn't have with custom objects
What do you dislike about the product?
The marketing contact tier limits are way too low. It makes it hard to send regular marketing collateral to our customer base without having to pay a good deal extra to raise our tier. And once raised, you can't drop a tier even if you're not using your limit
What problems is the product solving and how is that benefiting you?
We use Hubspot to manage our B2B pipeline. It took us about two months to set up properly but now, it's given us a massively powerful infrastructure to manage, monitor, and modify our sales operations. It's got too many awesome features to go into detail, but here are a few:

- The automated workflows are easy to set up and save you tens of hours
- Email sequences send emails with embeddable contact tokens
- The reports have upwards of 10 different types of charts

All in all, we're very happy with how Hubspot has automated a good portion of the sales activies we used to do manually


    Dirk E.

Great CRM with lots of functionality

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to setup and implement. It gives you also a lot of inspiration about inside marketing and how to build a great marketing strategy. In Sales Hub we like the flexibility that we can easy edit all functions toward our needs and align in the sales process.
What do you dislike about the product?
Honestly, not much as the functionality is great. Some functions are (due to the large set) a bit hard to find.Pricing could be cheaper especially the big packages comes with a huge pricetag for smaller organisations
What problems is the product solving and how is that benefiting you?
Hubspot is a great tool to manage our pipeline and sales activities. We track deals and structure our sales activities. The saleshub is also the backbone of our reporting.


    Joshua C.

Central hub for CRM

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
Best features of this platform are:

1. It facilitates ease of closing deals by creating and importing various deals of the enterprise.

2. The app integration is really great as it lets me schedule the dates for my meetings by using calender of Google, Miscrosoft Outlook and Exchange.

3. Its offering of a free plan makes it great to intepret once and use it. It lets me list down and create my tasks as well as keep a track of my tasks.
What do you dislike about the product?
Some limitations of this platform are:

1. The first and foremost turn off for me while using this platform was the prcing of the subscription plans which is really high for me.

2. It does not let me change my subject head while writing e-mails, which is a turn off.

3. I could not add reminder in integration with other platforms while creating a task, and also the operating time was a bit slow.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is everything an enterprise can need to manage sales, marketing, automate workflows in sequence, and also provides various analytics tools as well. I used this platform's tasks feature in sales hub to manage my upcoming tasks as well as have a reminder for them.


    Richard C.

I can't live without HubSpot

  • August 15, 2023
  • Review provided by G2

What do you like best about the product?
Hubspot allows me to focus on what i need to do with all the pertinent information regarding the customer or prospect
What do you dislike about the product?
If i make a mistake with email it is a bit cumbersome to make a change
What problems is the product solving and how is that benefiting you?
When making outbound sales calls, I have who i am speaking with and all information to utilize at my fingertips


    Computer Software

The backbone of our sales efforts

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I absolutely LOVE the simplicity combined with advanced customization options in the automated workfows. It's very easy to learn how to create workflows from scratch, and it's a massive plus to be able to use our custom properties within them
What do you dislike about the product?
The support team is quick to respond, but they don't seem to be hugely knowledgeable of the product. We often have to contact support a few separate times to get a solution if the problem is a bit technical
What problems is the product solving and how is that benefiting you?
We use HS as a single source of truth for all our sales activities. It's enabled us to:

- Send bulk emails to leads
- Monitor salesperson performance
- Monitor our leads' real-time progression
- Report on our sales activities

In summary, we've successfully used it to automate the A-Z of our sales & B2B marketing processes.


    Charlie W.

Great CRM!

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
It's ease of use and dynamic approach to organising data into a usable and repeatable way
What do you dislike about the product?
I haven't encounterd any problems that have be HS fault...mmore others on my side!!
What problems is the product solving and how is that benefiting you?
It solves the problem of monitoring activity across the tea and all of our live deals, existing customers and prospects, formatting them into easy-to-read and easy to action.