Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Hubspot has made managing customers super easy!
What do you like best about the product?
I like the task oriented feature so I don't have to remember to email or call people
What do you dislike about the product?
I wish there was a way to run payments through here
What problems is the product solving and how is that benefiting you?
They allow us to easily work with our sales team and trasfer customers between account owners
Single source of visbility
What do you like best about the product?
You can see all interactions from the contact / user in the past including what your team has done to reach out and nurture the lead as well as what the contact has done to self-educated and communicate.
What do you dislike about the product?
I dislike that some of the functions are hard to get used to. There are specific ways to do things in HubSpot that are not very intuitive. User experience could be better.
What problems is the product solving and how is that benefiting you?
I don't get any newsletters or updates from HubSpot, so I do have to go out of my way to learn what changes they are making. I am not sure what they are updating or changing as a result of this.
The best CRM of today.
What do you like best about the product?
The business views section has improved quite a bit.
What do you dislike about the product?
The API is somewhat poorly documented, and connecting it with other services is not easy.
What problems is the product solving and how is that benefiting you?
We can have the sales force of several companies within the group unified.
Easy to use for tracking customers
What do you like best about the product?
It's easy to find a contact and you can set up the exact view that you want on the left hand side of the screen
What do you dislike about the product?
Sometimes it can be hard to find a contact because there's not a general search bar at the top and also you cannot always see the properties that you want to see right away.
What problems is the product solving and how is that benefiting you?
Solves the email tracking part of my work- no need to do anything on Gmail and also helps save time because it can notify you when a candidate opens a message, so you don't need to check
HubSpot gets it done
What do you like best about the product?
Very easy to learn and use --- not a lot of frills but enough to get the job done
What do you dislike about the product?
Some challenges with creating internal processes
What problems is the product solving and how is that benefiting you?
Good customization for sales process and stages and the ability to automate workflows is extremely helpful
Hubspot has everything in one product.
What do you like best about the product?
I like sequences and the reports generated by all the activity performed on HS
What do you dislike about the product?
I don't like that I have to click on many tabs to execute certain actions or to get specific information. I think the platform should be more customizable.
What problems is the product solving and how is that benefiting you?
To keep information organized and that all activities are trackable
Easy to use and set up
What do you like best about the product?
Compared to other tools, Hubspot is very easy to use and set up.
It has a ton of useful features and can easily be integrated with other tools our company uses. Our own team can maintain ig without having to go through the IT team or an integrator
It has a ton of useful features and can easily be integrated with other tools our company uses. Our own team can maintain ig without having to go through the IT team or an integrator
What do you dislike about the product?
Hubspot needs to do better on managing locations and plotting them on a map. This is the only feature it misses to take out other major players in the industry and become the obvious #1 choice
What problems is the product solving and how is that benefiting you?
We use it daily to keep track of our customers interactions and sales. A whole sale cycle can be conducted through Hubspot from anywhere in the world without having to install anything on our devices
Good CRM once you tailor notifications to your needs
What do you like best about the product?
You can keep better track of your customer interactions: Record conversations and have them AI transcribed, you can also add notes to the calls and the team can get to know that the customer was contacted.
What do you dislike about the product?
Sometimes notifications get a little bit too much, however once you handle them and set them up according to you your team's needs, they become handy.
It does take a learning curve to use but is way simpler than other CRMs
It does take a learning curve to use but is way simpler than other CRMs
What problems is the product solving and how is that benefiting you?
Hub Spot has helped us because we are very departmentalized, and interactions with customers can be better tracked with HS. Better lead handling and better customer care overall.
Great tool
What do you like best about the product?
Using the tasks feature to arrange my day.
What do you dislike about the product?
I would like to be able to add a province to the contact. currently only available on deal.
What problems is the product solving and how is that benefiting you?
I'm not sure.
Sales Hub
What do you like best about the product?
Sales Hub can be customized without any code
What do you dislike about the product?
There are gaps in how activities within sequences associate to objects
What problems is the product solving and how is that benefiting you?
Helps streamline sales process and forecasting
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