Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Solid CRM that streamlined our B2B sales process
What do you like best about the product?
The email tracking and sequencing features have been game changing for our outbound sales. We can see right when prospects open emails or click links, which helps our team time their followups perfectly. The deal pipeline visualisation is also incredibly helpful. Our sales manager can quickly spot where deals are getting stuck and jump in to help. Also, integration with Gmail is seamless too, so our reps dont have to switch between multiple platforms throughout the day.
What do you dislike about the product?
The reporting can be a bit overwhelming at first, especially for newer team members. There's almost too many options, and it takes time to figure out which metrics actually matter for your business. Also, the mobile app sometimes lags when you're trying to update deal information on the go, which can be frustrating when you're traveling between client meetings. We've also noticed that some of the more advanced automation features require a steeper learning curve than expected.
What problems is the product solving and how is that benefiting you?
Before HubSpot, our sales team was juggling multiple tools like spreadsheets for tracking leads, separate email platforms, and sticky notes everywhere. We were losing track of followups and had no visibility into what stage each deal was actually in. HubSpot centralised everything into one platform, so now we can see the entire customer journey from first contact to closed deal. The automated email sequences have freed up about 5-6 hours per week for each rep, letting them focus on actual conversations instead of manual data entry. We've also reduced our sales cycle by roughly 20% because the pipeline view makes it obvious when deals are going cold, so we can re engage faster. For our small team of 8 sales reps, this has translated to closing about 3-4 more deals per month without adding headcount.
Intuitive and Robust Sales Platform
What do you like best about the product?
I love HubSpot Sales Hub for its ease of use and quick setup, allowing me to get up and running without any hassle. It's incredibly robust yet intuitive enough to use right out of the box. The AI-powered prospecting dashboard is a game-changer for my sales process, enabling me to quickly identify potential leads and time my outreach effectively. I rely heavily on the sequencing feature and the forecasting dashboard through deal pipelines, which are invaluable for managing my workflow efficiently. The user interface is clean and facilitates easy navigation. I also appreciate the continuous upgrades and adjustments that improve the platform's functionality, and the Breeze Intelligence program's prospecting agent is super helpful. The integration with other tools like ZoomInfo and LinkedIn Sales Navigator further enriches the experience, making it an indispensable tool for my sales operations.
What do you dislike about the product?
I don't have anything that I dislike about the sales hub.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub enhances my prospecting by identifying pipeline opportunities, providing quick insights with its AI dashboard, and enabling timely outreach. It also features easy setup and user-friendly interface, contributing to efficient sales processes.
HubSpot Sales Hub: Our New Central Point of Truth
What do you like best about the product?
I appreciate HubSpot Sales Hub for its ease of use and intuitive design, which makes it accessible even for those less familiar with digital platforms. The seamless integration with other systems, such as our finance platform for invoicing and our exhibition floor plan tool, significantly enhances our operational efficiency. I find the built-in calling system and the ability to run reports directly from HubSpot particularly helpful, providing valuable insights and improving our sales strategy. The single point of truth provided by HubSpot, by integrating Sales and Marketing Hubs, ensures clarity and consistency across our business processes, reducing the need for multiple systems and thereby saving resources. I enjoy the new AI enrichment features and look forward to utilizing them more. The flexibility of being able to interact with various platforms and tools like Google Sheets and Qualify adds to the adaptability and functionality of HubSpot Sales Hub. Overall, this system meets our needs effectively, streamlining our operations and enhancing our sales productivity.
What do you dislike about the product?
I feel that the UI changes too often, with small changes and things being renamed frequently, which can be disruptive. Specifically, the handling of 'leads' has been changed multiple times, causing confusion. Additionally, the inability to upload leads directly is a limitation; currently, I have to upload contacts and then assign them to leads through workflows, which I find cumbersome. I would like to see leads structured in the same way as other objects like deals, contacts, and companies for consistency. Additionally, the limitation of not being able to view dashboards outside of HubSpot, without a HubSpot account, restricts our ability to display data seamlessly throughout our offices.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes our data, simplifying integrations and enhancing clarity and consistency, which reduces costs and increases business efficiency.
Innovative Contact Features, But Needs a Faster Lite Version
What do you like best about the product?
I loved the new features of viewing your contacts on board, that's a game changer!
What do you dislike about the product?
There should be a lightening version like others offer because it appers to be slow sometimes.
What problems is the product solving and how is that benefiting you?
Hubspot saves a lot of time and effort for my sales team and helps keeps us a track of every important action.
User-Friendly Interface, But Troubleshooting Can Be Challenging
What do you like best about the product?
The user interface is very friendly and deals are easy to create and manage
What do you dislike about the product?
Hard to fix things on your own, customer service is great, but some fixes aren't intuitive.
What problems is the product solving and how is that benefiting you?
We needed one place to house all of our sales progress and exchanges, Hubspot was the answer
Streamlined Efficiency with Seamless HubSpot Integration
What do you like best about the product?
I appreciate HubSpot Sales Hub for its comprehensive user support and efficient guidance during setup, which was greatly facilitated by the company's representative. This made it easy for me to optimize the different capabilities of the platform. I love how HubSpot helps in keeping me organized and on track with my daily activities, primarily through its task function. The sequences feature is another favorite, as it ensures I meet each day's activities comprehensively. These functionalities help me stay organized, follow up efficiently, and enhance my productivity. Additionally, I enjoy how seamlessly HubSpot integrates with other tools like Gong and Sales Navigator, making my workflow smooth and efficient. Its collaborative aspect is also crucial as it keeps everyone in my company on the same page. Overall, HubSpot Sales Hub covers all our current needs, which makes it a reliable tool for our daily operations.
What do you dislike about the product?
I think just making the search function a little bit better. And maybe that comes with the new AI features that they're releasing.
What problems is the product solving and how is that benefiting you?
I find HubSpot Sales Hub helps me stay organized and on track with tasks and follow-ups, simplifying my sales operations. The seamless integration with tools like Gong and Sales Navigator enhances my workflow.
Exceptional Support Makes Onboarding a Breeze
What do you like best about the product?
The team were very helpful aout pointing me in the right direction to get the help I needed to use the platform
What do you dislike about the product?
Nothing that I have to report here really
What problems is the product solving and how is that benefiting you?
Helping us organise our deals and followups
Helpful Task Reminders and Call Summaries Enhance Productivity
What do you like best about the product?
The reminders for tasks and follow-ups are extremely helpful. I also appreciate that when a call is recorded, a summary of the conversation is provided.
What do you dislike about the product?
Sometimes, if two companies with nearly identical names are entered into HubSpot, but with a slight variation, HubSpot does not recognize the similarity or prompt to confirm whether it is the same company being added.
What problems is the product solving and how is that benefiting you?
I use this tool to keep track of quotes, manage deals, and monitor sales calls.
Efficient All-in-One Tool, but Can Be Slow with Many Contacts
What do you like best about the product?
What I like best about HubSpot Sales Hub is how seamlessly it brings everything together in one place.
What do you dislike about the product?
Sometimes for me the system can feel slightly slow when handling a large volume of contacts
What problems is the product solving and how is that benefiting you?
I was constantly juggling between spreadsheets, emails, reminders, calls, but now it's all super easy for me.
HubSpot Sales Hub Makes Task Management Easy
What do you like best about the product?
Hubspot sales hub helps me to create tasks for each record that the best part for me.
What do you dislike about the product?
sometimes it becomes slow, it should have an lightening version like others.
What problems is the product solving and how is that benefiting you?
it solves the crm issues and maintains each record nicely with great features.
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