Sales Hub Enterprise
HubSpotExternal reviews
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Workflows made easy
What do you like best about the product?
HubSpot has been an invaluable tool for outreach and tracking deals. I love being able to collaborate items with my team in real time with HubSpot and it makes communicating details on projects all the better.
What do you dislike about the product?
Every technology has its limits and quirks. HubSpot has very few of these, however I would like to see more automated workflow options when it comes to combining sequences.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps with visibility and tracking several pieces of valuable data for our sales team as well as our account management team. It helps bring everything to one central place with the ability to collaborate.
Great tool to stay organized
What do you like best about the product?
I love the flow and easy use of the app. I have been able to gain lots of new customers in my short time using Hubspot. I enjoy the way I can build out a company, list, and sequences and stay on top of my accounts.
What do you dislike about the product?
I am still new to using Hubspot. But coming from other CRM tools I have used in the past, it has exceeded my expectations. I will be diligent in trying to reach out as issues arise.
What problems is the product solving and how is that benefiting you?
Hubspot has been great for keeping a nice flow of outbound emails and calls to my customers. I am easily able to see who I have talked to and go back to find where my opportunities are.
really easy to use. great to navigate.
What do you like best about the product?
i like how easy it is to navigate round. any issues are resolved very quick.
What do you dislike about the product?
there are a lot of updates that i am unware of
What problems is the product solving and how is that benefiting you?
benefits me as means i can work smarter its very organised and easy to use
Overall, experience is good. My only complaint is the website lags while doing emails.
What do you like best about the product?
When creating contacts, you can provide a lot of information. This in turn can lead to a better overall look and feel for the rest of your company when they go in to look t that contact.
What do you dislike about the product?
I wouldn't necessarily say "least helpful" but i would say that Hubspot can definitely lag at times. I notice this most when doing conversations. I do around 5o a day, so I have gotten to know the lags pretty well.
What problems is the product solving and how is that benefiting you?
Hubspot is solving a company wide co-editing problem. It is nice that everyone can have access to the same emails, contacts, etc. If this were not the case, I do not think my company would use HS.
Fast updates and responses/ little to no crashes
What do you like best about the product?
I enjoy how fast Hubspot answers requests for updates. If there is a way to make my sales process faster, they are open to making changes. I also rarely deal with application crashes.
What do you dislike about the product?
The platform can be a little complicated to figure out and not as intuitive as I'd like from a sales perspective.
What problems is the product solving and how is that benefiting you?
Sorting clients by timezone/state! Makes it easier for me not to call the west coast at 6 am.
Easy, Effective, Comprehensive
What do you like best about the product?
As a salesperson
- Ease of use (Tasks, Note taking during a discovery call, the ability to make calls directly from the CRM)
- Creating of deals linked to a quote that is also linked to my stakeholders
- Marketing files accessible directly in the CRM
- Snippets and templates facilitate my writing of emails
- Ease of use (Tasks, Note taking during a discovery call, the ability to make calls directly from the CRM)
- Creating of deals linked to a quote that is also linked to my stakeholders
- Marketing files accessible directly in the CRM
- Snippets and templates facilitate my writing of emails
What do you dislike about the product?
HubSpot is not designed for blast emails. HubSpot mojo is "inbound, inbound, inbound" - I get that but it'd be great to be able to send more than 5 emails in an email sequence
What problems is the product solving and how is that benefiting you?
It solves pretty much all my business challenges. All-in-one solution for the whole business.
I personally use it as my sales platform where I do everything from contacting my prospects to planning my day to creating quotes.
I personally use it as my sales platform where I do everything from contacting my prospects to planning my day to creating quotes.
Sales made Easier with HubSpot Sales Hub
What do you like best about the product?
Being able to easily call up the whole history of interactions with a contact/company is very useful, I can search the contact database to find what I am looking for. It is possible to customise statuses for leads and prospects and track based on custom parameters - Some examples: Leads that are uncontacted for some time, leads from a particular source, prospects with a certain "status" - effectively allowing the user to improve workflow and track everything all at once.
What do you dislike about the product?
Call quality often doesn't match other VOIP I am using- due to this, I rarely use the built-in Hubspot calling (thankfully, integration with Aircall = easy tracking regardless)
Often if recording activity (call/email/note) in a deal view, or a company view or contact view - one must actively include the info on the other associated pages manually by clicking tick-boxes to do so, communication can sometimes be let down as people don't see recorded info in the company view or on one of the associated deals etc.
Recently this hasn't been much of an issue, but for a long time, error messages when loading various parts of HubSpot were a daily occurrence.
Often if recording activity (call/email/note) in a deal view, or a company view or contact view - one must actively include the info on the other associated pages manually by clicking tick-boxes to do so, communication can sometimes be let down as people don't see recorded info in the company view or on one of the associated deals etc.
Recently this hasn't been much of an issue, but for a long time, error messages when loading various parts of HubSpot were a daily occurrence.
What problems is the product solving and how is that benefiting you?
The problem of not having the relevant info about a contact easily accessible in one place. It is also a great way to tie multiple tools together with their integrations
Making Prospecting Easier
What do you like best about the product?
As a salesperson, Hubspot has made prospecting more effective by shortening the sales cycle and helping to land more deals. It has also made organising data and managing tasks easier. In short, you can never go wrong with HubSpot. Awesome tool!
What do you dislike about the product?
Email tracking opens and clicks is not on par with other tools. Need to improve on that.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub is helping me manage, communicate and track leads by interacting with clients without spending valuable time and resources inputting data or writing the same email every time.
very good and efficient, can get confusing if not used properly
What do you like best about the product?
i like sequences, reports dashboards and email functionality.
What do you dislike about the product?
reports dashboard, email tracking, task organization.
What problems is the product solving and how is that benefiting you?
lets me see all relevant contacts in any said business and i can see when i last contacted who, and monitor all email activity in between calls.
It has been a game changer for us
What do you like best about the product?
The automation facility for leads has been brilliant.
What do you dislike about the product?
Cannot think of anything that we dislike
What problems is the product solving and how is that benefiting you?
We now automate the follow-up to all leads, where previously we would call people. This frees up our time to pursue other sales opportunities.
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