Sales Hub Enterprise
HubSpotExternal reviews
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Great CRM tool for comms and deals management
What do you like best about the product?
Easy visualisation of the engagement you have with leads. The Deals section is a great tool to keep track of all engagement with contacts and determine with clarity their stages in the sales funnel. Also being able to name the Deals stages as you need is a plus.
What do you dislike about the product?
The meetings tool could be a bit more customisable. The way it integrates with Microsoft Teams is still not ideal, as the meeting link will be inserted at the bottom of the email sent to the contact (some contacts won't see it).
What problems is the product solving and how is that benefiting you?
The way you can keep track of all the conversations happening with deals is very helpful. It prevents you from getting lost among endless emails, and Hubspot will quickly show you when you last engaged with the contacts within each deal, making it easy to keep on top of your engagement needs.
Hubspot gives what you want and need easily
What do you like best about the product?
- Full overview of a wide variety of processes
- Fully customizable interfaces and views
- Integration with all sorts of popular programs
- Easily to understand, but much more under the hood
- Fully customizable interfaces and views
- Integration with all sorts of popular programs
- Easily to understand, but much more under the hood
What do you dislike about the product?
- Slow, can be clunky at times
- Steps are not always clear
- Program onboarding is lacking - work-specific processes MUST be taught.
- Everyone utilizes hubspot differently
- Too slow to change all properties in a pipeline (idea: keyboard shortcuts - select property and click 1-4 ?)
- Steps are not always clear
- Program onboarding is lacking - work-specific processes MUST be taught.
- Everyone utilizes hubspot differently
- Too slow to change all properties in a pipeline (idea: keyboard shortcuts - select property and click 1-4 ?)
What problems is the product solving and how is that benefiting you?
- Helps our business stay organized, manage a pipeline and have an excellent overview of a variety of processes
- Allows for managerial oversight on team performance
- Allows for managerial oversight on team performance
Increased Efficiency, Organisation and Insights
What do you like best about the product?
Hubspot's organisation tools and filters allow you to organise your workflow in a way that suits you.
What do you dislike about the product?
The search feature is unreliable at best, and useless at worst. Constantly fails to find tickets generated from emails that can be found by manually searching for it.
What problems is the product solving and how is that benefiting you?
Makes team workflow easier and chains allow you to see a full insight into a situation.
It really has helped us to keep a good track of our customers and prospects
What do you like best about the product?
It offers many possibilities to all teams
What do you dislike about the product?
Some parts are not intuitive to configure
What problems is the product solving and how is that benefiting you?
It has helped us to keep a better track of the activities we do with our prospects but it also helped us in the customer success area
Gets the job done nicely
What do you like best about the product?
It's a simple tool that can be customised to your needs, from reporting through to task reminders.
Great way to keep on top of your pipeline generation and manage deals
Great way to keep on top of your pipeline generation and manage deals
What do you dislike about the product?
Some features aren't as intuitive as they should be, and the live chat isn't necessarily the greatest. However any issues are resolved relatively quickly and for its price you cant complain
What problems is the product solving and how is that benefiting you?
Keep track of tasks, especially following up and prospecting into a large number of personas and companies.
Also great for visibility across teams and functions i.e. marketing
Also great for visibility across teams and functions i.e. marketing
HubSpot from a SDR'S Perspective
What do you like best about the product?
The most helpful aspect of HubSpot is the ability to carve out sequences with ease and leverage collateral all within one system.
What do you dislike about the product?
The only thing i dislike is an inability to edit some aspects of sequences after they have been enrolled, currently we have to end and recommence the sequence which becomes complicated.
What problems is the product solving and how is that benefiting you?
HubSpot helps to break down silos and enables the sales team to collaborate all within one system. The benefit for me is ease of prospecting, visibility of pipeline and collaboration with team members within the platform.
Essential tool for the modern sales person
What do you like best about the product?
Everything is in one place - your entire CRM - from Companies, to contacts, to creating pipelines and multiple pipelines, and reporting. Automated email templates, reminders. If you can get it set up correctly, you wouldn't need to use another spreadsheet again!
What do you dislike about the product?
If it's NOT set up 100% correctly, trying to collect all the necessary information into one handy report can be annoying and sometimes best to use a spreadsheet for easy updating.
What problems is the product solving and how is that benefiting you?
Integrations between all the different teams means our customers (B2C & B2B) can have their information in one central spot, meaning all departments can see exactly whats been happening with that client.
Helpful Work Tool
What do you like best about the product?
Being able to track my leads and use tasks to remember when to contact them again as well as tracking call insights
What do you dislike about the product?
Email notifications can be a bit much but I could also just turn these off myself
What problems is the product solving and how is that benefiting you?
Keeping track of leads at every stage and also tracking productivity
Very efficient
What do you like best about the product?
The organization of everything, the task
What do you dislike about the product?
not enough information on companies need to use other services beside not complete enough
What problems is the product solving and how is that benefiting you?
I have a big picture of what I am doing, i have many info concerning the opening of mails, the flow of conversation
Good CRM for small/medium sized sales teams
What do you like best about the product?
very user friendly and easy to learn. Their Hubspot academy is really nice to get new hires onboarded easily. having sequences in the CRM is pretty handy for outbound sales teams.
What do you dislike about the product?
It#s a great CRM if you are a small/medium sized sales team. there are some limitations when it comes to analytics or outbound activities (sequences, emails, round robins). If you have a big team of 20+ you might want some specific analytics that can be hard to retrieve through Hubspot dashboards and you might have to resort to excel, which is not great.
What problems is the product solving and how is that benefiting you?
good database for our outbound and inbound sales activities. nice that marketing and sales can work off the same platform
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