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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Catriona W.

Great Tool

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Email templates, automating tasks makes like so much easier
What do you dislike about the product?
Not always easy to build a report/dashboard
What problems is the product solving and how is that benefiting you?
Automating replies and connecting with Trello to update that, saving so much time.


    Computer Software

Powerful sales and Marketing tool

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
easy to introduce to newcomers, powerfu without using code
What do you dislike about the product?
no easy way to account for real working days, averages calculations, individual / group target setting and realizations in reports
What problems is the product solving and how is that benefiting you?
Migrate from a range of sales reps follow up tools to a unique way to manage all the funnel


    Pierre-Yves T.

Efficient and cost effective CRM tool

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Simplicity of use / possibility of configuration / various level of tarification corresponding to use.
Even after months, still discovering new possibilities.
What do you dislike about the product?
Honestly nothing, at the beginning there is just a certain level of discipline which is needed until it is part of your routine.
What problems is the product solving and how is that benefiting you?
As there were no fairs and almost no trip during the Covid time, it helped us to organize our prospection / existing customers management with, as of result, that
- we have been able to keep our customers well informed
- we have been continuing to acquire new customers
Recommendations to others considering the product:
Get this part of your routine, build it through the weeks and months and results will follow


    Retail

Simple and Effective to use

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
All emails and correspondence within one place
What do you dislike about the product?
Sometimes things can look a little messy, or tickets get lost when another email has been forwarded in
What problems is the product solving and how is that benefiting you?
Can see when other colleagues have responded making less duplication errors


    Zeineb G.

I've bien using hubspot for almost 8 months, it's just amazing how it makes my business life easy

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
Scheduling mails as working for differents regions with differents jet lag
Scheduling task and send me reminder makes following up my business more effective
What do you dislike about the product?
Not really sure if I dislike something 😉
What problems is the product solving and how is that benefiting you?
Jet lag, time flexibility
More business and better social life
Recommendations to others considering the product:
Just try it


    Greg C.

Hubspot review

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
When you import contacts and companies at the same time, if a company domain name is provided it will automatically associate the contact accordingly. The Company/Contact ID is also a great feature as it allows me to easily change company/contact info and then reimport without any risk of duplicates.
What do you dislike about the product?
There needs to be a way to have required fields on import, this is an option if you create one contact/company at a time but it is impossible to stop people from importing csv files with missing crucial data like "Company Domain Name" and "Company Name".

Also, There should be an option to chose the primary property type, for example in my hubspot we have a "Company Name" field for both contact & company properties and whenever I import, it defaults to the contact version of "Company Name" which I never use. this issue also creates an extra step for less savvy hubspot users to make mistakes.
What problems is the product solving and how is that benefiting you?
Solving the problem of all the data being divided between multiple spreadsheets that not everyone has access to. this saves a lot of time waiting for people to be available to ask them to share a file with you.
Recommendations to others considering the product:
Don't let people import files without understanding the properties in Hubspot, this can waste a lot of time if you have to repair it. It's easier for them to send you the spreadsheet and you import it yourself.


    Daniel C.

Great App

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The colour scheme and the ease of use. D
What do you dislike about the product?
How it's not that initiative if you're not told how to use it
What problems is the product solving and how is that benefiting you?
I'm able to reach out to many more prospects than manually .
Recommendations to others considering the product:
The uploading of contacts in bulk is a bit difficult


    Monica M.

HubSpot is an amazing all in one

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The fact that it replaces many tools, and that is very automated
What do you dislike about the product?
Some basic features don't exist, and in some competitors that are much simpler and basic CRMs those exist as they are basic
What problems is the product solving and how is that benefiting you?
Have all the information in one place, centralize the processes as much as I can without depending on lots of different tools


    Civil Engineering

Incredibly Powerful while oddly lacking some key features

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
The system is incredibly powerful with some great analytics, particularly with the marketing and website features. We can bring all of our social, paid ads, and forms into one platform and that has allowed our marketing team to become incredibly efficient and agile. The CRM, which is our key business platform now, has provided transparency of all our client and sales data to our entire business. It's dismantled silos of information in our departments. Setting up workflows has created a large amount of efficiency in passing information from sales, to operations, to finance.
What do you dislike about the product?
As incredibly powerful of a system in certain areas, Hubspot is really lacking in other areas. A very specific case: Only whole numbers can be added into line items. You can't input decimal amounts. This is very limiting if you are selling day rates. We have had to change our way of working to hourly rates, as we typically charge 0.5 days or 0.25 days. Also, for material amounts, if you are selling (for example) material tonnage. You can't input 0.5 tonnes. Hubspot is aware of this issue for 14 months, but has yet to update its platform.

It's these small items that are very easy to fix, and if fixed, would elevate it to being the perfect CRM system.
What problems is the product solving and how is that benefiting you?
We are using the system as a CRM and Marketing tools. The biggest benefit we are finding is the transparency of data across our business. So all departments are aware of the clients needs and requirements.


    Darren B.

Making my role easier

  • April 29, 2022
  • Review provided by G2

What do you like best about the product?
the sequence option is great, I can now cadence a contact with targeted emails and follow up calls. I can see when they open and what they are engaged with.
What do you dislike about the product?
pleasantly happy with the system, support is great if I have an issue and if I am unable to use the system, they send through clear and easy videos to help support my requirements
What problems is the product solving and how is that benefiting you?
cadence pipeline, who is looking and who the campaign is going.
Recommendations to others considering the product:
please help