Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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All-in-One Client Lifecycle Management in HubSpot Sales Hub
What do you like best about the product?
What I like best about HubSpot Sales Hub is its ability to support the full client lifecycle in one platform. I can manage client and prospect tracking, email communication, outreach, forms, reporting, and analytics all in one place. This centralization makes it easier to stay organized, maintain visibility into pipeline activity, and efficiently manage both client relationships and sales processes.
What do you dislike about the product?
One challenge I’ve experienced with HubSpot Sales Hub is the limited visibility into sequences across users, even at the enterprise level. While I can access them as an admin by logging in as another user, there isn’t an easy way for team members to view or learn from each other’s sequences. This makes it more difficult to train new users, share best practices, and replicate successful outreach strategies across the team.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the challenge of managing the entire sales and client lifecycle in a single, centralized platform. It brings together client and prospect tracking, email communication, outreach, forms, reporting, and analytics, eliminating the need for multiple disconnected tools. This benefits me by improving organization, increasing visibility into pipeline and performance, and enabling more efficient, data-driven outreach and relationship management.
Streamlined Sales Process, Costs Need Transparency
What do you like best about the product?
I really like that HubSpot Sales Hub has everything in one place, which helps us get things done with everyone on the same page. If my colleague does something with a contact, I know about it and can follow up if they're out. It's really good for keeping everyone informed. Another great feature is creating lists of contacts and reaching out to them automatically as part of a sequence. The sequence feature is very valuable for our sales process because it saves us time and helps us stay organized, ensuring we don't miss follow-ups with prospects. Additionally, the initial setup was quite easy.
What do you dislike about the product?
Maybe the price, it's a little bit expensive to have multiple team members here. Actually, HubSpot has some hidden costs that if HubSpot could be more transparent about those hidden costs, I believe we would have used it even more.
What problems is the product solving and how is that benefiting you?
Having everything in one place with HubSpot Sales Hub keeps our team on the same page, making follow-ups easier. The sequence feature automates reaching out to contacts, saving time and helping us stay organized.
HubSpot Sales Hub Centralizes Sales with Intuitive Pipelines, Automation, and Reporting
What do you like best about the product?
What I like best about HubSpot Sales Hub is how it centralizes the entire sales process in one platform. The pipeline management is intuitive, the email tracking and automation tools save a significant amount of time, and the reporting features make it easy to monitor team performance and lead activity in real time.
What do you dislike about the product?
One downside of HubSpot Sales Hub is that some of the more advanced automation, reporting, and customization features are locked behind higher-tier pricing plans, which can become expensive as a business grows. While the platform is very powerful, scaling usage across larger teams can significantly increase monthly costs.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub gives me a single source of truth for prospecting and account management across two medical device distribution brands. Before, sales activity lived scattered across email threads, spreadsheets, and notes — there was no reliable way to see what stage a lead was in, when it was last touched, or where deals were stalling.
User-Friendly CRM, But Needs Speed Improvement
What do you like best about the product?
I like the AI conversation summary in HubSpot Sales Hub, and the initial setup was very easy.
What do you dislike about the product?
I think the deal management could be better, and sometimes the CRM can get sluggish, which affects the speed.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me with CRM management.
Everything in One Place to Keep the Team Aligned on Customers and Prospects
What do you like best about the product?
I like that we have everything related to our customers and prospects in one place. It also gives us the option to reach out to them, and it keeps my whole team on the same page about what’s going on with our customers and prospects.
What do you dislike about the product?
That a lot of features that are useful might have hidden costs.
What problems is the product solving and how is that benefiting you?
It is actually a good CRM and a tool for our Sales Team. It brings everything in one place and enable my team members to reach out to as many people as they can.
Solid CRM with some reporting limitations
What do you like best about the product?
As a RevOps consultant, the pipeline visibility hands down. Seeing deal stage duration, rep activity, and forecast accuracy all in one place, without stitching tools together, is what makes HubSpot Sales Hub genuinely useful day to day.
What do you dislike about the product?
The reporting customization hits a ceiling faster than it should. You can build solid dashboards, but the moment you need something slightly non-standard like multi-touch attribution or complex cross-object reports, you're either exporting to Excel or paying for Operations Hub on top of everything else.
What problems is the product solving and how is that benefiting you?
Keeping the full sales process in one place instead of scattered across spreadsheets and disconnected tools. The benefit is less time on admin and more visibility into what's actually driving revenue.
All-in-One, Intuitive Sales Platform with Powerful Automation and Integrations
What do you like best about the product?
What I like best about HubSpot Sales Hub is how it brings the entire sales process into one clean and intuitive platform. The pipeline management is extremely user-friendly, and the drag-and-drop deal stages make it easy for our team to track opportunities and stay organized without wasting time on manual updates.
One of the biggest advantages is the automation capabilities. Automated sequences, task reminders, email tracking, and workflow automation have significantly improved our response times and follow-up consistency. The email tracking and meeting scheduling tools alone save hours every week and help increase conversion rates.
HubSpot’s UI/UX is one of the strongest in the CRM industry. Everything feels modern, fast, and easy to navigate, even for new users during onboarding. The reporting dashboards provide clear visibility into sales performance, pipeline health, and team activities, which helps management make faster decisions.
Another major benefit is the integrations ecosystem. HubSpot connects smoothly with tools like Gmail, Outlook, LinkedIn, Slack, Zoom, and many third-party platforms, making it easy to centralize operations without complex setup processes.
The AI-powered features have also become increasingly valuable. AI email assistance, conversation insights, and predictive recommendations help improve productivity and personalize outreach more effectively.
From an ROI perspective, HubSpot Sales Hub delivers strong value because it reduces manual work, improves sales visibility, and helps teams scale processes efficiently. Their onboarding resources, knowledge base, and customer support are also excellent, especially for growing companies that need reliable guidance while scaling their sales operations.
One of the biggest advantages is the automation capabilities. Automated sequences, task reminders, email tracking, and workflow automation have significantly improved our response times and follow-up consistency. The email tracking and meeting scheduling tools alone save hours every week and help increase conversion rates.
HubSpot’s UI/UX is one of the strongest in the CRM industry. Everything feels modern, fast, and easy to navigate, even for new users during onboarding. The reporting dashboards provide clear visibility into sales performance, pipeline health, and team activities, which helps management make faster decisions.
Another major benefit is the integrations ecosystem. HubSpot connects smoothly with tools like Gmail, Outlook, LinkedIn, Slack, Zoom, and many third-party platforms, making it easy to centralize operations without complex setup processes.
The AI-powered features have also become increasingly valuable. AI email assistance, conversation insights, and predictive recommendations help improve productivity and personalize outreach more effectively.
From an ROI perspective, HubSpot Sales Hub delivers strong value because it reduces manual work, improves sales visibility, and helps teams scale processes efficiently. Their onboarding resources, knowledge base, and customer support are also excellent, especially for growing companies that need reliable guidance while scaling their sales operations.
What do you dislike about the product?
One downside of HubSpot Sales Hub is that the pricing can become expensive as your team grows or when you need access to more advanced features. Many useful automation, reporting, and customization capabilities are locked behind higher-tier plans, which may not be ideal for smaller businesses or startups with limited budgets.
Another challenge is that some advanced workflows and reporting configurations require a learning curve, especially for teams without prior CRM or automation experience. While the interface itself is very user-friendly, setting up complex automations or custom processes can take time and may require technical understanding.
The platform also has certain limitations in customization compared to more enterprise-focused CRMs, particularly for highly specialized sales operations. In some cases, deeper customization or advanced integrations may require third-party tools or custom development.
Additionally, email sending limits and contact tier pricing can increase operational costs quickly for companies running large-scale outbound campaigns. Although HubSpot performs very well overall, some larger accounts may occasionally notice slower loading times when working with very large datasets or complex dashboards.
Another challenge is that some advanced workflows and reporting configurations require a learning curve, especially for teams without prior CRM or automation experience. While the interface itself is very user-friendly, setting up complex automations or custom processes can take time and may require technical understanding.
The platform also has certain limitations in customization compared to more enterprise-focused CRMs, particularly for highly specialized sales operations. In some cases, deeper customization or advanced integrations may require third-party tools or custom development.
Additionally, email sending limits and contact tier pricing can increase operational costs quickly for companies running large-scale outbound campaigns. Although HubSpot performs very well overall, some larger accounts may occasionally notice slower loading times when working with very large datasets or complex dashboards.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is helping us solve several major sales and operational challenges, especially around lead management, follow-up consistency, and visibility across the sales pipeline. Before using HubSpot, a lot of our sales activities were scattered across spreadsheets, emails, and different communication tools, which made tracking opportunities and team performance difficult.
With HubSpot Sales Hub, we now have a centralized system where the entire sales process is organized in one place. It helps us manage leads more efficiently, automate repetitive follow-ups, track email engagement, schedule meetings, and monitor deal progress in real time. This has significantly improved team productivity and reduced the risk of missing opportunities or delayed responses.
The automation features have been especially valuable because they save time on manual tasks and ensure prospects receive timely communication. The reporting dashboards also provide clear insights into pipeline performance, conversion rates, and sales activities, allowing us to make faster and more data-driven decisions.
Another major benefit is improved collaboration between sales and marketing teams. Since everything is connected inside the platform, it’s much easier to align campaigns, track lead sources, and measure ROI more accurately.
Overall, HubSpot Sales Hub has helped streamline our sales operations, improve response times, increase visibility, and create a more scalable and predictable sales process.
With HubSpot Sales Hub, we now have a centralized system where the entire sales process is organized in one place. It helps us manage leads more efficiently, automate repetitive follow-ups, track email engagement, schedule meetings, and monitor deal progress in real time. This has significantly improved team productivity and reduced the risk of missing opportunities or delayed responses.
The automation features have been especially valuable because they save time on manual tasks and ensure prospects receive timely communication. The reporting dashboards also provide clear insights into pipeline performance, conversion rates, and sales activities, allowing us to make faster and more data-driven decisions.
Another major benefit is improved collaboration between sales and marketing teams. Since everything is connected inside the platform, it’s much easier to align campaigns, track lead sources, and measure ROI more accurately.
Overall, HubSpot Sales Hub has helped streamline our sales operations, improve response times, increase visibility, and create a more scalable and predictable sales process.
Powerful Upgrades and Improved Platform Integration
What do you like best about the product?
Sales workspace has received some good upgrades and the integration across the platform continues to improve. The tool is pretty powerful now.
What do you dislike about the product?
Don't have many complaints to make. The tool is user friendly and works well
What problems is the product solving and how is that benefiting you?
Connected experience to your CRM and automated scoring and followups
A Review on HubSpot Sales Hub
What do you like best about the product?
HubSpot Sales Hub is best for the automating your sales and getting clients.
What do you dislike about the product?
The pricing of HubSpot Sales Hub is high
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate my club product sales.
Streamlined Sales and Lead Management
What do you like best about the product?
I really like HubSpot Sales Hub's user-friendly interface, which makes it easy for our team to manage leads and navigate the platform quickly without much training. The automation features are great; they save us time by handling repetitive tasks like reminders and lead updates. The centralized dashboard is a highlight for me, providing a complete view of customer interactions, deal stages, and team performance, which all help in making better sales decisions. It's efficient for lead management, email tracking, and pipeline monitoring, saving a lot of manual effort for the sales team. The initial setup was fairly easy with helpful onboarding resources, making the transition smooth and manageable.
What do you dislike about the product?
Some advanced features can feel expensive for growing and small-scale businesses, and certain customizations or reporting options have a learning curve. At times, the platform can also feel slightly overwhelming because of the number of tools and features.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage leads, track the sales pipeline, and automate follow-ups. It solves our lead tracking and follow-up issues, reduces manual work, and improves team collaboration by organizing customer data in one place.
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