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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Will P.

Keeps Us Organized with Effortless Tracking

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I use HubSpot Sales Hub to keep me organized, especially with reminders and follow-ups, which ensure nothing slips through the cracks. I appreciate that it manages my To-Do List, and overdue list, and organizes clients' information efficiently. I also value the ability to send sequences and emails through the reminders feature, as it helps set sequences and emails clients automatically. The reminders are particularly beneficial when I forget tasks, keeping my workflow smooth. I've been using HubSpot Sales Hub for a few years now, and the initial setup was pretty easy.
What do you dislike about the product?
no
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps me organized with reminders for follow-ups, a To-Do List, and overdue list. It ensures client information is organized and emails are on record, while also setting sequences and emailing clients for me.


    Jah-Naika L.

Intuitive, Comprehensive, and User-Friendly

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub to be comprehensive and user-friendly. The sequencing and tasks features stand out to me, and I also appreciate the dashboards. The visualization of data is particularly beneficial in my use. The initial setup was pretty good, especially with the help from HubSpot Academy. Overall, the user experience is a key reason we switched from Salesforce.
What do you dislike about the product?
I find that while using sequencing in HubSpot Sales Hub, the mass use can sometimes lead to loose ends if the sequence isn't efficient enough. Also, it's a bit frustrating that some meetings aren't tracked unless they're booked directly through a link.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track outreach and review marketing analytics. It helps with tracking different submarket contacts.


    Kevin C.

Streamlined Lead Management and Automation

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I really like the sequence and automation features that HubSpot Sales Hub offers. It lets sales representatives who may not have much experience with the platform familiarize themselves and use it thoroughly without issues. It's also easy for new people and those transitioning from other platforms to get used to. The automation of emails, calls, and responses, along with traceability for different objectives, is really helpful. I find that it just saves time, making it easier for me to set up automations for email responses and notifications without dealing with technical complexity. The platform is very easy to use, relatable, and intuitive. Overall, compared to other CRMs and tools I've used, HubSpot feels like the king in this space.
What do you dislike about the product?
Some of the analytics are not that great, especially when using metrics from other platforms.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track and assign leads to sales reps. It automates leads, emails, and responses for reps, handling tasks they can't manage alone. It saves time, offering traceability and automation, making it easier for new and experienced users.


    Information Technology and Services

Lightweight and clean CRM

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
This is a lightweight CRM that does exactly what you’d expect a CRM to do—no fancy flows and no complicated processes. It’s easy to configure, and it helps sales reps stay extremely productive in their day-to-day sales work.
What do you dislike about the product?
As business grows, adding business process and logic is not possible. We have seen issues with failure add automation as expected by business.
What problems is the product solving and how is that benefiting you?
Lead tracking, Account management, Supporting Reps to track and execute outreach activity.


    Dylan P.

Everything in One Place for a Clean, Predictable Sales Process

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
Everything lives in one place. Deals, contacts, activities, emails so no more switching tabs. It keeps your sales process clean, predictable, and easy to coach on.
What do you dislike about the product?
The base feels affordable, until you start adding the features teams actually need. Linkedin Sales Nav, reporting, automation, and suddenly you’re in a much higher tier.
What problems is the product solving and how is that benefiting you?
Before: Contacts, deals, and communications were scattered across Gmail or Outlook, spreadsheets, and random notes.
Sales Hub fixes it: Everything lives in a unified CRM with contacts, deal stages, activities, emails, and tasks all in one place.


    Abhishek A.

HubSpot Makes Contact Management, Filtering, and Scheduling Effortless, Task management, Sequence

  • January 28, 2026
  • Review provided by G2

What do you like best about the product?
Hubspot helps me manage all the contacts I’ve captured, and its extensive filtering capabilities let me filter leads exactly as per my requirements. I also find the reporting feature, the Sequence feature, and the meeting scheduling tools very useful. I can easily share my calendar with my clients so they can schedule meetings based on my availability, which is very helpful. It truly deserves a full rating.
What do you dislike about the product?
At the moment, I haven’t experienced anything in particular.
What problems is the product solving and how is that benefiting you?
I wasn’t able to properly follow up on my nurtured leads, and because of that I was losing customers. However, after using Hubspot, it really helped me connect with customers on time, and I can also check my performance on a regular basis.


    Computer Software

Great Out-of-the-Box Functionality with Seamless Marketing & Sales Data

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Its got great out-of-the-box functionality, and seamlessly merges marketing and sales data. Automation and sequencing is great too.
What do you dislike about the product?
Its not quite as customizable as other more expensive platforms in the space.
What problems is the product solving and how is that benefiting you?
Customer data management, salesperson automation, activity tracking.


    Schantera M.

A Smart Sales Hub for Staying Consistent, Organized, and Closing More Insurance Clients

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is very intuitive and easy to use, which makes it ideal for staying consistent with follow-ups in a busy insurance business. I like how seamlessly it tracks emails, calls, tasks, and client activity in one timeline. The automation tools help me stay responsive with leads without feeling robotic, and the dashboard gives me a clear snapshot of where every prospect stands.
What do you dislike about the product?
Some advanced features are locked behind higher-tier plans, which can be limiting for growing agencies. Customizing certain workflows for insurance-specific needs can also require some trial and error, especially when handling renewals and compliance-driven follow-ups.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of inconsistent follow-up and scattered client data. By centralizing communication and automating reminders, I’m able to respond faster, stay organized, and close more policies. It reduces manual work, improves lead conversion, and helps me deliver a more professional and reliable client experience.


    Arath G.

Very intuitive CRM with powerful tracking tools and integrations

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
It is a very intuitive CRM and there are many tools and ways to track sales. The task section and the integrations that can be made are a plus.
What do you dislike about the product?
Perhaps uploading images or sometimes marking tasks, on some occasions they don't fully mark or load. I'm not sure if it's an issue with the platform itself or the internet connection, but I think that would be my only negative point.
What problems is the product solving and how is that benefiting you?
Resolve the follow-up with our clients and methods to close sales.


    Mosu B.

Super easy

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Easy to manage and document new prospects , walk them through their different status, their needs ,convert them to clients when necessary and manage their expectations.
What do you dislike about the product?
A big learning curve if you dont know where the correct settings are.
What problems is the product solving and how is that benefiting you?
The workflow automation is seemless, always notifying me when something needs my attention and being proactive.