Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Account Executive
What do you like best about the product?
The ease of use & organization of different tabs.
What do you dislike about the product?
The solution can often be slow or have outages.
What problems is the product solving and how is that benefiting you?
Providing a centralized place for me to view deals, statuses & tasks related to customers.
Excellent Tool That Delivers, Despite Occasional Slowdowns
What do you like best about the product?
The most helpful thing about Hubspot is being able to keep all of my accounts in a neat and concise fashion.
What do you dislike about the product?
Its slow to load or has issues form time to time.
What problems is the product solving and how is that benefiting you?
It helps me keep all of my accounts in one place and can also pull up key metrics within my own outreach such as meeting goals and completes.
payroll manager
What do you like best about the product?
email sequence and email template and email saved
What do you dislike about the product?
information needs to auto populate for each and every lead
What problems is the product solving and how is that benefiting you?
touch points for my clients
Powerful CRM with Great Metrics but Needs Stability Improvements
What do you like best about the product?
I love using HubSpot Sales Hub as my primary sales CRM platform because it provides an all-in-one solution where I can organize all the accounts I’m currently working on and in my pipeline. The metrics feature stands out as I can see my metrics against other SDRs on my team, which helps me gauge my performance and drive my motivation. The platform's ease of use is another highlight, as it offers excellent visibility and allows me to organize data by different time frames such as weekly and quarterly. These features collectively enhance my productivity and provide great value to my sales operations.
What do you dislike about the product?
Sometimes, HubSpot Sales Hub crashes randomly. This issue requires contacting our rev-ops team for resolution. If there was an immediate, easier way to fix this problem without needing to involve the team, it would significantly improve the user experience.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to organize my accounts and pipeline in one solution, track my metrics easily, and compare them with my team, which boosts my productivity.
Customizable Dashboards, But Sluggish Performance
What do you like best about the product?
I appreciate that HubSpot Sales Hub serves as my primary CRM, making it easier to track my prospects, accounts, and deals efficiently. The customizable dashboards are a standout feature for me, as I have the flexibility to create as many as I need for different projects and tracking purposes. I love having everything centralized in one place, which streamlines my workflow significantly. The integration with Outreach also stands out, providing a seamless experience that enhances productivity. Additionally, the initial setup was very quick and easy, ensuring a smooth transition to using the platform.
What do you dislike about the product?
I find that HubSpot Sales Hub works super slow sometimes, especially when more than three tabs are open, causing the system to freeze.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me track prospects, accounts, and deals efficiently. I love the customizable dashboards for various projects and its integration with Outreach, keeping everything centralized and organized.
Intuitive and Efficient, But Occasionally Slow
What do you like best about the product?
I love HubSpot Sales Hub's interface as it is easy to use and easy to understand, facilitating smooth navigation throughout my tasks. The software impresses me with its capability to handle tickets efficiently; I particularly appreciate the ticket stages and the dropdowns that streamline my workflow. Additionally, I find it useful that I can leave a note on each ticket, which helps in organizing my thoughts and annotations regarding the issues at hand. The integration with my Email and Google Calendar enhances my ability to manage my communication and schedule task reminders effectively, which boosts my productivity. The initial setup process was seamless and hassle-free, thanks to my management team. Overall, using HubSpot Sales Hub is a very nice experience, making it highly likely that I would recommend it, as evidenced by my rating of 9 out of 10.
What do you dislike about the product?
Sometimes, the platform lags and freezes, and I am not entirely sure why. It can also take a while to load the page I need to navigate to, which can be frustrating.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for managing tickets and tasks, improving productivity with task reminders. It's easy to use and understand, with useful features like ticket stages, dropdowns, and note-taking on tickets.
Centralized Customer Data Makes Team Collaboration Effortless
What do you like best about the product?
One of the most valuable features of HS Sales is its ability to store all customer data within a single system. This centralization enables smooth communication between departments that require access to the same customer profiles, such as Sales and Customer Service. By keeping information unified, it becomes much easier for different teams to collaborate effectively. I also LOVE the workflows and sequences you can configure, saving you time and creating efficient processes.
What do you dislike about the product?
Finding an HS consultant knowledgeable enough to help clean up contacts and ownership issues, so that workflows and sequences can work properly.
What problems is the product solving and how is that benefiting you?
This tool helps our team remain consistent and well-informed. It also tracks all communications, which contributes to more efficient processes, such as automating emails and similar tasks.
Streamlines Sales, But Needs Graph Customization
What do you like best about the product?
I find HubSpot Sales Hub incredibly valuable for its ability to consolidate all types of client information—be it prospecting, current, old, or lost clients—in one centralized location, which simplifies managing our sales activities. I love the pipelines, which are logical and straightforward, making it easy to navigate and manage deals effectively. Additionally, I appreciate the default data for each object recorded, which saves me the effort of creating fields from scratch. These predefined fields are particularly useful as they are well-suited for generating various reports and analyses, enhancing my ability to utilize data efficiently.
What do you dislike about the product?
{"When I'm making graphs, the customization options are insufficient for my needs. I want to be able to include multiple data sets, with the ability to use two different Y-axes for different data types to better compare trends over time. This limitation makes it challenging to effectively communicate the data story I'm trying to tell when scales differ.","There's an absence of functionality for editing proposals directly within HubSpot Sales Hub before sending them. We can't dynamically edit a proposal in HubSpot each time before sending it, which means we have to consider integrating with another tool like PandaDoc for this functionality. This lack of editing capability hampers efficiency, as we need to manually adjust master files and quickly create and send templates."}
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize client information, streamline pipeline management, and leverage pre-built data fields for efficient reporting and analysis.
Efficient Sales Workflow with Some Limitations
What do you like best about the product?
I appreciate the versatility of HubSpot Sales Hub in managing my sales activities effectively. The ability to track emails and see the stages of my deals provides me with a clear overview of my sales process, helping me stay organized. The system's reminders for various tasks ensure that nothing falls through the cracks, enhancing my productivity. I find the automation aspects particularly beneficial as they streamline my workflow and reduce the manual effort required. Additionally, the onboarding process was smooth, thanks to the assistance from the HubSpot team and the comprehensive training materials they provided. This support made setting up the system easy and allowed my team to adapt quickly.
What do you dislike about the product?
I dislike that in the basic plan of HubSpot Sales Hub, some reports and automation features are limited.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track deals, manage pipelines, and automate tasks, which streamlines my sales workflow and reduces manual tasks, keeping the sales process organized.
Streamlined Sales Ops with Clean UI
What do you like best about the product?
I appreciate HubSpot Sales Hub for its clean user interface, which makes the navigation and use of features straightforward and user-friendly. The automation capabilities of HubSpot Sales Hub are also impressive, helping streamline our sales operations and providing valuable insights to our sales representatives, which aid in converting prospects effectively. Furthermore, the APIs offered by HubSpot Sales Hub are easy to work with, allowing seamless data segmentation and understanding. HubSpot Sales Hub also facilitates easy hosting of sales domains and tracking of prospect traffic, and generating reports is notably simple, adding to its efficiency. Additionally, the initial setup was easy even within a tight timeline, demonstrating its user-friendly nature and efficient design.
What do you dislike about the product?
Pay-walled features
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub automates and streamlines our sales operations, provides insights for converting prospects, and is easy to set up. It features clean UI, user-friendly APIs, and simplifies data segmentation and report generation, unlike more complicated systems like Salesforce.
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