Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Very convenient and easy to use
What do you like best about the product?
The possibility of arranging the deals and that everything is arranged according to divisions that are convenient to me
What do you dislike about the product?
That there are fewer automated tools and that the software does not learn the preferences preferred for my company
What problems is the product solving and how is that benefiting you?
Lets us watch our sales funnel in the best way
The all-in-one solution for growing teams!
What do you like best about the product?
1. You can literally find every piece of information you need long as you know where to look for it. Plus, all the resources Hubspot sets you up with, along with their accessible Support team mean that you will know where to look for it!
2. It's a great resource for Marketing and Sales to collaborate since all the deal + lead source info (among other data) is in one place, which is perfect for our company since we have small teams who can speak directly with one another on solving lead gen challenges.
3. Fair amount of customization when it comes to property fields, visibility, tags etc.
2. It's a great resource for Marketing and Sales to collaborate since all the deal + lead source info (among other data) is in one place, which is perfect for our company since we have small teams who can speak directly with one another on solving lead gen challenges.
3. Fair amount of customization when it comes to property fields, visibility, tags etc.
What do you dislike about the product?
1. Integration with Slack and Gmail means that you're getting bombarded with notifications for a single task. It's not a Hubspot problem per se, but there's no discernible way to customize these notifications except for setting filters to mute/dismiss them.
2. Some occasional issues live chats not getting routed to the proper person in spite of having clear workflows built out.
2. Some occasional issues live chats not getting routed to the proper person in spite of having clear workflows built out.
What problems is the product solving and how is that benefiting you?
After migrating our website to Hubspot, there's a tremendous degree of visibility into where leads are coming from and how they interact with our website. Plus, as the lead moves from a subscriber to a customer, all teams from Marketing to Sales to Customer Success are on the same page as everyone adds notes or data to the same contact so there are lesser chances of key info not being captured by different teams. It's a great tool for effective collaboration, built around the customers' journeys.
HubSpot will help your business
What do you like best about the product?
Streamline the process for Sales and Account Management
What do you dislike about the product?
I wish I could reorganize the fields on contacts
What problems is the product solving and how is that benefiting you?
Helps link with Aircall and provides useful reports
Recommendations to others considering the product:
N/A
Super user friendly
What do you like best about the product?
I like how it's relatively easy to navigate, and not clunky like other CRMs. Sequences are super helpful, and the task options help me stay on top of the things I need to do.
What do you dislike about the product?
Sequences are great, but cannot be used mid-conversation. I'd like to be able to start a follow-up sequence once a prospect responds, but you are only able to start sequences as new email threads.
What problems is the product solving and how is that benefiting you?
We're able to scale faster than by doing everything manually. Automation and reporting have been critical in helping us understand our customers and performance.
Great CRM experience
What do you like best about the product?
I love the fact that the platform is incredibly user friendly, it is really easy to navigate and it really makes my work way more efficient. I have a better control of my different deals and it allows me to be more goal-oriented, since i can easily review my numbers.
What do you dislike about the product?
Not that this happens all the time, but sometimes, i find it hard to update contacts or to properly link different deals to different contacts. Sometimes the platform isn't working, but that's something that happens with other platforms as well and it is not that usual.
What problems is the product solving and how is that benefiting you?
I find it much easier to have a better control of my different deals and the different stages in which they are. Also, getting constant tas reminders allows me to follow up on a timely manner, which makes it easier for me to provide a better service to my clients
Intuitive
What do you like best about the product?
I had never used Hubspot before starting my job - I'd say I felt confident with the Navigation after the first week. Every button is easy to find, the layout makes sense, & I see no reason to change platforms
What do you dislike about the product?
The platform at times seems to glitch as it doesn't always allow me to accurately track whether a client truly opened my email or not
What problems is the product solving and how is that benefiting you?
Consolidation of recorded client calls all in one place. Ability to manage sales from inception to close.
Recommendations to others considering the product:
n/a
Hubspot user
What do you like best about the product?
Inuitive functionality, good holistic solution for small/medium sized businesses. We use service, sales, and ops modules. Great knowledge base and great for onboarding/educating team new to CRM.
What do you dislike about the product?
A little clunky on user experience. Not often thought out for how to use at massive scale- example being not seeing contact details when sending sequences and other automation views.
What problems is the product solving and how is that benefiting you?
Email outreach at scale, testing and easy reporting. Financial impact TBD given using fully for about 2 months. Good gains here with general sales activity and tracking.
Recommendations to others considering the product:
Good
pricey, but keeps our client pipeline organized.
What do you like best about the product?
i started using hubspot a year ago and it keeps our client pipeline organized
What do you dislike about the product?
pricey and even the lowest price with the basic required tools starts at 1K a month.
What problems is the product solving and how is that benefiting you?
meeting scheduling and daily tasks to be completed
Recommendations to others considering the product:
none
Hubspot is very user friendly but don't have other experience with CRM to compare,
What do you like best about the product?
The fact that it is very user friendly and easy to learn!
What do you dislike about the product?
Sometimes it randomly crashes and i have to restart it. (usually once or twice a week.)
What problems is the product solving and how is that benefiting you?
Connecting to people who need help with water systems and achieving compliance.
Great product for ticket management
What do you like best about the product?
Great and simple configuration of boards and filters
What do you dislike about the product?
No support yet for OR-based filters, it would be a nice addition
What problems is the product solving and how is that benefiting you?
Tracking progress for customer support service tickets
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