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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Casey S.

Highly recommend for lean startups

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Super intuitive and plenty of knowledge base articles about coaching you through their tools. The Snippets tool saves me TONS of time. I can not live without the Tasks and Meeting Scheduler tools.
What do you dislike about the product?
Within my level of subscription, I have limited access to their customer success team. More day of // phone access would be great.
What problems is the product solving and how is that benefiting you?
We are managing our flow of leads, opportunities, and deals.


    Information Technology and Services

Prybylska Maria

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I really like that there are many useful integrations (eg Gmail where you can easily transfer contacts info to the CRM, a calendar tool similar to Calendly etc).
I also like the Sales pipeline and Forecast dashboards, great visualization of reports.
I like how Noted can be connected to deals, contacts and tickets at the same time without a need to switch pages.
What do you dislike about the product?
Though I don't really like that it's quite difficult to find features you need and integrate them, plus I heard from colleagues it's quite difficult to reach the support representative.
The other thing is events duplicating (we have a form on the website that creates an event for the disco call with the client and we have a software called Jiminny for calls recordings where we log our meetings and for some reason when we log this meeting it duplicates this meeting in Hubspot, Meaning that instead of one it sees them like two separate meetings while in the Google calendar it's one, I believe it has to be something with integrations I mentioned earlier, there are many unsynced integrations).
What problems is the product solving and how is that benefiting you?
I love how everything is connected (contacts, deals, tickets) and I also like reading most of the articles written by you experts about following up, emails etc.


    Law Practice

Hubspot review

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I love how great their customer service is. Whenever I have a question, they'll respond super fast via email or phone call with answers
What do you dislike about the product?
I'd say that there are some glitches sometimes with random things and annoyances with duplicate accounts because of domain names but their customer service makes up for it because of how knowledgeable they are and how helpful they are when these issues come
Up.
What problems is the product solving and how is that benefiting you?
I'd say the biggest problems that I am solving with Hubspot are creating and keeping track of accounts and deals. Also, I absolutely love the tasks feature. Follow ups are extremely important in my job, and without this, there's be no way to remember all of my follow ups. I also love using the deals cards feature. Makes it so easy to stay organized and on top of my deals. I also love the sequences feature.
Recommendations to others considering the product:
Do it!


    Non-Profit Organization Management

Hubspot is a multi-function customer relation management that can do many things

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot has many different functions that can assist with the management of relationships and customers. It can also create landing pages for websites, marketing emails and forms to collect information.
What do you dislike about the product?
The editing ability in the forms, email and landing pages are still limited without the option to import fonts, shapes and other elements. Moreover, there should be an option to clone the form elements along with cloning the forms to prevent unknowingly tampering with existing forms.
What problems is the product solving and how is that benefiting you?
We use HubSpot to keep records of customers, partners and members. There should be a membership option for Hubspot to help with the membership management, but for sales management, Hubspot is great.
Recommendations to others considering the product:
It takes a while to dig in and learn about the system, so do not rush.


    John G.

HubSpot: Very Customizable and Flexible

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
I love the templates and sequences. They help automate everyday tasks into a simple and easy two or three clicks and your done approach. You can share templates with team members too.
What do you dislike about the product?
There is no way to condense the layout to make it more compact to show more info on the screen without scrolling. Not the end of the world, but more flexibility would be nice. Everything runs off email, and sometimes people use personal emails not works and there is a duplicate issue.
What problems is the product solving and how is that benefiting you?
Cost-effective CRM that integrates with a lot of other products. Being able to bring in data from other providers like Linkedin, and other marketing tools are very helpful and cuts down on a lot of work done by the salespeople


    Education Management

A Reasonable CRM

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot offers a lot of the important things needed to manage a pipeline.
What do you dislike about the product?
I wish integrations were better, such as with outbounding software etc. Other CRMs invest a lot in that and it makes for a more seamless sales experience for an organization.
What problems is the product solving and how is that benefiting you?
Keeping an accurate view of market expectations for sales.
Recommendations to others considering the product:
While there are some big names for CRMs it si ok to have disruptors. I think integrations could be better for hubspot, but they provide training and seem to genuinely be providing a good product.


    Computer Software

Hubspot's Sales Hub is AWESOME!

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
The dashboard is incredibly helpful and customizable. The Contacts & Deals sections are straight forward and easy to track. Templates, snippets and sequences are all golden when it comes to productivity.
What do you dislike about the product?
I wish there were a deeper integration with Zoom to capture zoom recordings right into a contact record. This is being worked on I believe, but not available yet.
What problems is the product solving and how is that benefiting you?
Having a dedicated sales tool was essential for our team. Hubspot Sales Hub has delivered in a major way in sales tracking, contact automation and pipeline management.


    willy g.

Like to work with Hubspot

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
-easy workflow and easy to understand.
-do like the tasks
What do you dislike about the product?
-better implimation with linkedIn etc
-better filter function
What problems is the product solving and how is that benefiting you?
need to get more attention, realized with linkedin and the tasks


    Computer Software

Useful CRM

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
It comes with tons of resources for your sales or marketing team to be able to learn from and guides you in many ways on the best cadences and how to maximize the most from either your Inbound or Outbound Programs
What do you dislike about the product?
The interface could do with an update in line with its competitors, the support also was not the best, and that is my primary concern with it. I have used it in many different sizes of businesses and must say that for SME's it is perfect value, but after that, it becomes an expensive solution.
What problems is the product solving and how is that benefiting you?
It honestly helps us more as a marketing tool and can do campaigns and get the analytics on performance from them. It has increased performance from the team in that perspective.


    Computer Software

I love Hubspot, however, if there is too much info it loads very slowly

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
The different ways to look at your own Hubspot pipeline, it's easy to see where every account is in the process.
What do you dislike about the product?
How slow it loads every time. I think with our company growing so rapidly, Hubspot has a hard time keeping up with all of the data.
What problems is the product solving and how is that benefiting you?
Keeping everything organized within a team, since multiple people touch the same accounts every day.
Recommendations to others considering the product:
The more data it holds, the slower HubSpot loads.