Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Reliable and solid Sales software for SME
What do you like best about the product?
Currently, I have tested the Free plan that include CRM & Marketing tools and the Sales tools. A combination of that both categories of tools really bring out the best of Hubspot even for the Free plan. What I like the most is the Deal Pipeline feature. We are able to schedule a meeting in advanced with a prospective client by providing them with a form, and the booking even automatically syncs with Google calendar. It is similar to Streak in organising sales pipeline, but since this is cloud based, instead of browser extension, we are able to use it on any browser without downloading extra extension.
What do you dislike about the product?
Regarding the free tools, nothing to dislike. The only issue is the cost for an extra feature is expensive. For example, simple automation requires us to upgrade to the paid plan. If they could consider providing a minimum premium feature to free plan users would be great so that we could test it before we decide it is the tool we are looking for that are within our budget.
What problems is the product solving and how is that benefiting you?
We used to use another platform for sales pipeline such as Streak, but with Hubspot, we can see a better overview of the pipeline in a beautiful UI and easy navigation for scheduling and contact management on the cloud. We are also able to invite teammates to set up and manage the sales hub.
Recommendations to others considering the product:
For anyone wanted to test it out first, go ahead and try the Free plan. Once you see fit, upgrade. If you are a small company, a Free plan is sufficient.
Sales for the win
What do you like best about the product?
We use companies, contacts, deals, and forecasting/reporting all in one place to save time and effort. We are also working on implementing more of the bot and automation workflows.
What do you dislike about the product?
The conversation interface is a bit clunky compared to other apps I have used. The interface does not automaticly switch between email and chat. Improve the handling and indication of the client online/offline interactions.
What problems is the product solving and how is that benefiting you?
Tracking all of our sales and client activity in one app is a huge time savings. We were managing contacts and company info in a couple of apps and it made for a lot of duplicate information and work.
Perfect CRM for growth start-ups
What do you like best about the product?
A clear and comprehensive UI and UX is the best part about this platform. Maintaining CRM data is difficult but Hubspot Sales Hub makes it fairly easy and intuitive.
What do you dislike about the product?
While there aren't many things that I dislike, some rigger around data representation and ability to custom create accurate dashboard could be surely be improved.
Another place where things can be improved is the "tasks" this should be a default view for each sales agent.
Another place where things can be improved is the "tasks" this should be a default view for each sales agent.
What problems is the product solving and how is that benefiting you?
Sanity around deals and business prediction. Another, benefits is the clear pipeline visibility with ability to track prospect activities. Another benefit is the automation around sales follow-ups.
Hubspot for tracking deals
What do you like best about the product?
Deals are easy to track and it can be nicely customized as need be. I appreciate the various filters available and how all the activities are logged contact wise for each deal.
What do you dislike about the product?
Initially it's bit of a task to figure out how it works for someone who has never used a CRM before. The up time can be better too as it crashes sometime. Othewise it's a good tool.
What problems is the product solving and how is that benefiting you?
Keeping all the contacts and deals neetly organized which makes it easier to track stage by stage. The email reminders are a problem solver at times too. There is transparency among the team too.
Good Solution for our sales department
What do you like best about the product?
Very easy to use, intuitive enough, and with the right level of possible;e customization. It is a beautiful tool to generate business insights and reports that we never knew we needed.
The organization of Tasks and Tickets is amazing
The organization of Tasks and Tickets is amazing
What do you dislike about the product?
The G-mail integration could be better, as sometimes certain emails are not getting synced. I learnt months later that you need to have G-mail open in order for the sync to happen.
What problems is the product solving and how is that benefiting you?
We use it as our main CRM tool - everyone in sales and marketing are working with HubSpot - it is a very user-friendly tool
A great CRM system that is easy to navigate and very user friendly
What do you like best about the product?
I like the ease of integrations. As a business development rep, I use Hubspot for prospecting new clients. I have found the integration with zoominfo to be a life saver (and time saver)
What do you dislike about the product?
The biggest fault I have found (which could be down to a simple bug) is after I have sent an email, if I review my sent email, it registers that action as an 'open email' . This can disrupt the email analytics
What problems is the product solving and how is that benefiting you?
Hubspot helps me target a large number of contacts in a short period of time, it has great email analytics so I can see how I can improve my prospecting. I save hours with its integrations to zoom and linkedin
Recommendations to others considering the product:
Have a demo showing you all the features before getting set up; while it is easy to navigate, it does require a tutorial
Solid CRM choice with lots of flexibility
What do you like best about the product?
Hubspot overall thrives on customizability regarding what kind of data you wish to track and act on (i.e., custom properties). Considering my particular business has a lot of unique features to it, we use many custom properties and track things perhaps differently than a typical SaaS company would.
With Sales specific functionality, I do like that it comes with many options already built-in, such as easy call logging and tracking via mobile, easily connect meeting links, and so on, without a specific need to use the marketplace to find other apps (but that's always an option).
They have a great support team.
With Sales specific functionality, I do like that it comes with many options already built-in, such as easy call logging and tracking via mobile, easily connect meeting links, and so on, without a specific need to use the marketplace to find other apps (but that's always an option).
They have a great support team.
What do you dislike about the product?
It's not that straightforward. Campaign tracking and creation, different reports, etc., can have a bit of a learning curve to understand HOW Hubspot views your data and wants you to think about your data. Thus I often find myself thinking less about how *I* specifically want to see something and more "How can I make it work for me while following Hubspot's rules that I sometimes don't get?" I don't have a concrete example, but this can be compared to how other sales tools and CRMs handle onboarding. This may be because Hubspot's not JUST Hubspot Sales Hub; it's several tools with different-yet-related purposes vs. other tools being more focused on one thing.
What problems is the product solving and how is that benefiting you?
My sales team needs to work. I need to be able to make reports and see the data relevant to our activities. Hubspot is a pretty affordable tool that makes excellent reports and is flexible. Therefore, it does what I need.
Recommendations to others considering the product:
Be ready to understand that the different pieces of Hubspot are separate tools that work together but are still technically independent - so don't go into every area of the Hubspot interface (sales, marketing tools, support stuff, etc.) expecting all data to show the same info in one place as sometimes it just doesn't work that way.
easy to use
What do you like best about the product?
tracking, ease of use, synchronization with mail, alerts
What do you dislike about the product?
custom reports, be able to create reports to export to Excel
What problems is the product solving and how is that benefiting you?
tracking of opportunities.
Probably the best option for small business sales management
What do you like best about the product?
It is a comprehensive platform for sales, marketing, lead generation, and analytics.
What do you dislike about the product?
It could be better in terms of organizing contacts and companies into an intuitive search option.
What problems is the product solving and how is that benefiting you?
We are seeing the benefits of our lead generation and modifying how we solicit business to be more productive.
Easy way to track pipeline!
What do you like best about the product?
I like how the Deals dashboard is set up. It makes it very easy to visualize the pipeline and stay on top of accounts by stage.
What do you dislike about the product?
It could be easier to work contacts right from the account level. I tend to use it in tandem with Outreach for this function.
What problems is the product solving and how is that benefiting you?
It really helps with organization, making it easy to know where things stand, tracking notes and activity.
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