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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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4-star reviews ( Show all reviews )

    Miguel R.

HubSpot Sales Hub is a great platform to growth your sales

  • September 01, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is a strong tool and at the same time is realy simple to use
What do you dislike about the product?
The cost of HubSpot Sales Hub can be expensive for the small business
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is the solution to make easy the commercial work and growth your sales taking decisions data-driven
Recommendations to others considering the product:
Being an expensive tool, it is good before deciding to hire it to be clear about the objective of your business and if it can be achieved with a simpler tool


    Kinser N.

Probably does way more than you need!!

  • August 31, 2021
  • Review provided by G2

What do you like best about the product?
I like the Tasks functionality, as well as the Sequences. Tasks are easy to set up on your own or to have a Sequence create them. When dealing with large to-do lists that are broad spread and seemingly never-ending, this is an easy tool to set you up for success to have Hubspot remind you what you need to get done every day. There are so many things I'd forget to do without it!
What do you dislike about the product?
Hubspot sometimes feels too detailed and robotic, so making sure that you and your employee(s) are fulfilling that ever-so-important human connection quality of your sales outreach is even more critical. It is easy for it to start feeling like a list you're working through - which it is - but remembering quality is so important!
What problems is the product solving and how is that benefiting you?
I have created a long, long to-do list that spans many different clients for many various reasons. It is easy to feel spread thin and forget when to call, follow up, and the client's basic info. Granted, this is something I feel naturally good at as well, but when you're dealing with a large number of clients every day - a tool like this is so necessary. Another considerable benefit is that I can track when clients have received my messages!
Recommendations to others considering the product:
Utilize Tasks for everything that you can: both for your own to-do lists, but also for working on group projects with your co-workers and employees. It cuts down wasteful time spent on email.


    Marketing and Advertising

No one's perfect, but Hubspot is close to it

  • August 27, 2021
  • Review provided by G2

What do you like best about the product?
The adaptability to work with other websites as well as our backend.
What do you dislike about the product?
Navigating it can be a little slow. Most likey due to all the contacts we have loaded in.
What problems is the product solving and how is that benefiting you?
Being able to keep a record of all interactions with any of our contacts.


    James C.

One of the best, and far superior to Salesforce

  • August 26, 2021
  • Review provided by G2

What do you like best about the product?
It is impressive how they've unified everything into one platform, from marketing to sales and business development. I can send an email from my Google for Business account, and everything it is automatically tracked in Hubspot. I also use the automatic triggers and templates functions extensively since I send a large volume of emails.
What do you dislike about the product?
The only problem I've ever had with the platform is in the integrations with outside tools, like Gmail. Occassionally, the connections will become disconnected, and you might have to reconnect them. The good news is that the extensions and integration functions are very easy to use, and it doesn't take long at all.
What problems is the product solving and how is that benefiting you?
Hubspot enables me to send emails, track opens, and genuinely see what is going on in my pipeline in real-time. It has increased my outbound contacts and made it easy to report where I am with my goals and OKRs since the reports and dashboard are customizable. Instead of writing lengthy sales reports, I open my screen on Hubspot and talk to my CEO about where we are.
Recommendations to others considering the product:
Put it side by side with Salesforce, and the superiority of the product is evident.


    Ron B.

Easy to use yet contains complex features

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use as a CRM. Contains all the necessary features just as Salesforce, but it isn't as expensive.
What do you dislike about the product?
It's hard to configure the notifications as each person desires. If the configuration section would be more user friendly it would great.
What problems is the product solving and how is that benefiting you?
We use hubspot as a CRM.
The benefit of using a known CRM solution provider is that you can easily manage your integration onto other platforms.


    Computer Software

My Favorite Everyday Sales Hub

  • August 24, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is very intuitive and user-friendly. Overall, it's easy to customize for my business needs.
What do you dislike about the product?
I don't particularly like that HubSpot experiences ongoing technical or processing difficulties. While their support is often quick and helpful, I wish the functionalities experienced less downtime as a whole.
What problems is the product solving and how is that benefiting you?
We have enhanced visibility over our entire sales process, which assists in tracking the deal progress in the pipeline.


    Katherine M.

Hybrid between SFDC and LinkedIn

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
Light, doesn't feel as "heavy" as SFDC does. I like the marketing included features like sequences, templates, etc.
What do you dislike about the product?
General layout and organization of data. Not a fan of their search tool either. Just doesn't feel intuitive.
What problems is the product solving and how is that benefiting you?
Used sequences, templates and snippets a ton: accelerates my processes


    Venture Capital & Private Equity

Using Hubspot for VC or Rev Ops

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
Template language, standard docs and CRM are advantageous with a program like Hubspot. Having to send the same information, track it,and provide critical data insights or creating lists help with many of the operational tasks to run VC ops.
What do you dislike about the product?
Reporting, forms, and access to your data (specifically, correlating specific data points) can be restrictive in Hubspot. Many workarounds have to be created to get what you are looking for. Task and project tracking is also lacking, and you may have to use an external task system like Asana to operationalize your team fully. Additionally, integrations like Typeform, airtable and other ops tools can be challenging to connect and take additional time to set up correctly.
What problems is the product solving and how is that benefiting you?
CRM, workflows/pipelines and reporting


    Computer Software

Sales Director

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, tracking of emails for prospecting and campaigns.
What do you dislike about the product?
They seem to have technical glitches from time to time which limits the functionality of the software when this happens
What problems is the product solving and how is that benefiting you?
Interested prospects, booking demos


    Marketing and Advertising

Very helpful tool to organize contacts.

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
That contacts can be stored in one place and details can be added later. Contacts also can be categorized and if needed you can also export these from Hubspot to a .csv file easily. Also great security for the user.
What do you dislike about the product?
Sometimes when you have thousands of contacts it could become overwhelming.
What problems is the product solving and how is that benefiting you?
The contact is in one place and it is easier for the sales teams to categorize and assign groups
Recommendations to others considering the product:
Read tutorials and watch videos to train yourself to use it before you get into it.