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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Staffing and Recruiting

Sales Executive in Staffing Industry

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Templates + Sequencing - Timeline feature, Sales Navigator Plugin, petty much everything. I used to be on Salesforce, and my organization was the largest spender for Salesforce, and the CRM still sucked. Hubspots UI/UX, accessibility, ease of use is hands down the best CRM I've ever used to make me more successful at my job.
What do you dislike about the product?
When you are on the contacts or companies page, if you hit back on the browser, you completely lose your place within the tool. I've realized you need to hit back in the CRM for that not to happen, but that would be a great fix, for when you do make the mistake.
What problems is the product solving and how is that benefiting you?
Before Hubspot, it was hard to stay on top of what marketing/sales were doing. Being able to see how messaging all integrates together, and how to play off one another has been a huge benefit.


    Events Services

Easy to use!

  • July 29, 2021
  • Review provided by G2

What do you like best about the product?
Helpful in tasking my own follow ups to my discretion.
What do you dislike about the product?
Not having automated emails or a email all selection.
What problems is the product solving and how is that benefiting you?
Helps to identify exactly how much I'm doing through the day!!
Recommendations to others considering the product:
Read everything to understand everything.


    David G.

Easy-to-use, intuitive, and a great bargain

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot makes it very easy to track the various stages of pending deals.
What do you dislike about the product?
It's a little complicated to sort different locations for a single parent company. We work with large corporations with many locations around the world, so we need each site to be represented as a unique customer. It's possible to do this in HubSpot, but it requires a few additional steps.
What problems is the product solving and how is that benefiting you?
I can't say it is solving any 'problems' for us, but it makes it simple for me, as a sales manager, to visualize the team's activity and keep tabs on the potential sales.


    Marketing and Advertising

Hubspot sales keeps you on track

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
Sequences and workflows are optimal tool for those sales reps that need to create an effective routine
What do you dislike about the product?
probably HubSpot team should improve some tools and the app with new features
What problems is the product solving and how is that benefiting you?
with HubSpot sales, we handle daily activities in sales for our agency with great results: we never forget a deal


    Satyanarayen R.

Best sales and marketing automation tool and CRM

  • July 26, 2021
  • Review provided by G2

What do you like best about the product?
We use HubSpot Marketing Hub as CRM for marketing and sales purposes. I personally use the HubSpot sales hub every day, multiple times for marketing emails, contact management, tracking my Ads, analyzing the reports and performance of all our marketing activities. It's really helpful in automating the whole process of lead generation and conversion and saving us a lot of time. A/B split testing is one of my favorite features in CRM. It really gives more insights into my target audience. It also helped us a lot in nurturing the targets through the sales funnel. A/B split testing Email marketing (Templates allows me to create emails quickly) Third-party integration Landing pages creation Content Management Ease of use
What do you dislike about the product?
Emails sometimes don't allow "Send To More" Bit expensive Customized reporting needs some efforts Marketing attribution
What problems is the product solving and how is that benefiting you?
Our sales team does a lot of different activities like Emails, blogs, social media, etc., and we were finding it difficult to bring all the activities under one roof and get the results of our marketing effort. Hubspot gave the exact solution we were looking for and gave us additional values in terms of automation and analytics which is really helpful for making our marketing decisions.


    Jarret V.

Senior Sales Executive - Hubspot CRM Review

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
My favorite spot is our Sales Team ability to see every stage of the deal and stay aligned to next steps and advances with Notes and Email Tracking.
What do you dislike about the product?
The only downside for us is the integration into our Execution Platform that we can't easily pull across some of that data to reduce double entry.
What problems is the product solving and how is that benefiting you?
We have utilized it to keep our Sales Team on track and help to create a Scalable Playbook that everyone from our new guys to our Senior Team can replicate and use!
Recommendations to others considering the product:
The lift is a lot easier to implement this CRM than most others! It also allows you to have an All-In Solution for managing your Sales Team


    Catrina C.

Taking advantage of the onboarding set us up for success with Hubspot

  • July 22, 2021
  • Review provided by G2

What do you like best about the product?
I love the support and how knowledgeable they are. Any time there is an issue, there is always someone to help, and typically with very little waiting time. We're able to see our contacts and leads all in one place and get their entire story. It's wonderful to have a central place for all of our data.
Our team also utilizes the sequences for emails. Leads are more engaged, converting at a higher rate, and we're closing deals much more easily than we did previously, before using Hubspot.
What do you dislike about the product?
The learning curve for our team specifically was a little high. In the beginning, we struggled to have people adopt the software. But once we had full training for our team it was like night and day. While that was completely out of Hubspot's control, their team did a great job of keeping our employees engaged during the onboarding process, answering any questions they had and getting us set up the way we wanted.
What problems is the product solving and how is that benefiting you?
As I said before, we've now got our data in a centralized place. We all know the full story no matter our history with a particular contact. Our sales team is much more productive. We use the entire Hubspot platform, so using Sales, Service and Marketing together has made a vast improvement across our organization. I think it would be challenging to use just one of the three, so we went all in on the Hubspot software and we're not disappointed.
Recommendations to others considering the product:
Definitely keep in mind that while onboarding the software can be challenging for a team (as most are), once your team is using it, you won't want to go back to the old way of doing things.


    Human Resources

User friendly

  • July 21, 2021
  • Review provided by G2

What do you like best about the product?
It is very easy to learn and to use, very straightforward!
What do you dislike about the product?
I am happy with the features that they have now but I would recommend having an automatic SPF and DKIM set up to minimize the risk of the emails going to the SPAM folders of the recipients!
What problems is the product solving and how is that benefiting you?
One thing that makes Hubspot special for me is its automation feature! Easily sets up with lots of templates to use for inspirations and lets you customize the sequence exactly the way you want it to!


    Daniel F.

Good usability, can be a little tricky to learn everything

  • July 20, 2021
  • Review provided by G2

What do you like best about the product?
What I most like is the part I most used, the automation functionalities like sequences and work fluxes. I like that it also tracks email openings.
Hubspot has great automation functionalities through which you can integrate marketing and sales and set strategies for how the leads can advance in the funnel automatically or semi automatically. But you have to study a lot to get really good at it.
What do you dislike about the product?
It can take a long for you to get well versed in Hubspot since it has so many functionalities and options. The courses I did are not very deep in content and they do not cover some details that you face once you start working and configuring it. It takes time to learn and until then you are going to commit many mistakes with your configuration.
What problems is the product solving and how is that benefiting you?
I am automating my prospecting and keeping track of deals in my pipeline.
Biggest benefits I realized is being able to set a prospecting sequence and being able to work in a list of actitivies without having to open lots of pages and hoping from one to another.
If you also want to set rules for MQLs and so on, it is a great tool to automate yor marketing and feeding sales with good quality leads, but it will depend on your level of knowledge of your market, ideal customer profile and persona.
It is a great tool, it just take some time to learn how to use it well.
Recommendations to others considering the product:
Do the courses


    Alexandra C.

Take care with your HubSpot job account.

  • July 19, 2021
  • Review provided by G2

What do you like best about the product?
The fact that is a simple platform. I can handle my meetings directly from the browser and take notes. Notes are very important for me when I use a CRM tool.
What do you dislike about the product?
The fact that if you do not have the same email address and you had gone from the old company you cannot have access to your old contacts.
What problems is the product solving and how is that benefiting you?
I use this platform in my insurance business. It helps me handle the contacts and the notes help me not remembering every detail of my clients.
Recommendations to others considering the product:
Be sure that the company email that you use is for a long time from now! You may lose the contacts you worked at!