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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Micah B.

Flexible, customizable, with lots of options

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
All of our salespeople and managers use HubSpot daily. I like how easy it is to customize the pipeline to fit our business. If we need to adjust the pipeline, it is easy to change without any downtime. We multiple pipelines for different aspects of the company, and we can customize each separately and only give access to specific employees.
What do you dislike about the product?
As our business has grown, we have had to add quite a few new users to HubSpot. Each new user comes with a price, so as your business grows, so will the yearly cost to keep access to Hubspot going.
What problems is the product solving and how is that benefiting you?
Communication is vital within any organization. Hubspot Sale Hub makes it easy to assign tasks, set deadlines, automate emails, and communicate within the Hub. Before using the Sales Hub, things would more easily fall through the cracks or get put on the backburner with a chance of forgetting about it. Now that we use HubSpot, it's next to impossible to miss a task.


    Cassie G.

Director of Sales using HubSpot for the first time

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of use. Until October 2020, I had never even heard of HubSpot. It was easy for me to teach myself to use the platform, and not I am the SME in our company.
What do you dislike about the product?
I wouldn't say I like that there isn't an ability to unlink and link messages, emails, deals at the granular level. It is all or nothing. When we have multiple customers that have various deals, I have to manually unlink/link the correct activities to the correct deals.
What problems is the product solving and how is that benefiting you?
We are able to plan and deliver sales email sequences. The reports feature is better also.


    Computer Software

Makes prospecting & outreach extremely efficient

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Sequencing. Also, working on daily tasks is a breeze with integration to outlook & SF. Inline task edit feature.Online calendar. integration to tools such as ZoomInfo, navigator, LinkedIn
What do you dislike about the product?
Limit of 5 auto email tasks. Ability to edit sequence content once contacts are in sequence. also, not having a subfolder structure to save templates
What problems is the product solving and how is that benefiting you?
Time savings. Reaching out to a broader audience. Better management of daily tasks


    Computer Software

HubSpot Sales Hub

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The ease of finding contacts and companies
What do you dislike about the product?
The limitations of call functionality and task management
What problems is the product solving and how is that benefiting you?
Finding contacts to refresh pipelines. Building relationships with perceived old or cold leads.


    Information Technology and Services

Hubspot Sales

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, different views, content/template creation
What do you dislike about the product?
Some data does not show from time to time
What problems is the product solving and how is that benefiting you?
I am able to scale my sales process much more effectively.


    Computer Software

HS is a very helpful tool and easy to use!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy and intuitive the interface is and how Tasks help me stay focused on my highest priorities.
What do you dislike about the product?
I don't like that occasionally it doesn't complete an outbound call effectively. Usually, that is fixed when dialing again, but it happens once in a while.
What problems is the product solving and how is that benefiting you?
It is helping our team to easily target leads and share them with each other.
Recommendations to others considering the product:
Go for it! Much easier and less cumbersome than SF


    Avery C.

Excellent, lightweight and flexible set of tools with a lot of great design decisions

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is a dizzying array of functions, but even from day one I was able to pick out the functions that were useful. Each tool is well designed and they've done an excellent job of making each tool work together, regardless of which tools you choose to use.
What do you dislike about the product?
A few QOL changes. Hitting "back" on a list sends you to your contacts, not back to the list. I also wish there was an easier way to make adjustments to a sequence in progress.
What problems is the product solving and how is that benefiting you?
I'm running business development for a startup on my own. It's a lot of information to manage and a lot of tasks to coordinate. Hubspot allows me to about 15 people worth of work in 1998.


    Logistics and Supply Chain

HubSpot CRM Review

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, ability to set up sequencing & templates. Ability to make phone calls & send tracked emails to clients.
What do you dislike about the product?
Nothing really, besides getting permission for some items from upper management.
What problems is the product solving and how is that benefiting you?
Being able to reach multiple clients by enrolling them in sequences. Huge time saver.
Recommendations to others considering the product:
Great CRM system!


    Information Technology and Services

Very Intuitive Software Tool

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use. Very intuitive, so really no training needed to start.
What do you dislike about the product?
I do not have a view to our corporate pricing. That's an unknown.
What problems is the product solving and how is that benefiting you?
Create email templates that can be modified and reused. Also, it is a comprehensive CRM.
Recommendations to others considering the product:
keep up the good work.


    Transportation/Trucking/Railroad

Reliable and Insightful Tool

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The best feature is the program's ability to keep everything organized. I like using the pipeline/funnel and the way it works. I also enjoy reading the sales articles/blog posts they write.
What do you dislike about the product?
I think the percentage given for the chance of closing a sale is a bit off sometimes.
What problems is the product solving and how is that benefiting you?
I'm new to sales, so my problems are few and far between still. A definite plus is the email templates.
Recommendations to others considering the product:
I think it's worth trying out.