Sales Hub Enterprise
HubSpotExternal reviews
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Excellent service
What do you like best about the product?
That the tool is really intuitive, organized and very easy to be used
What do you dislike about the product?
I would like that we could have a low - medium - high priority tasks intead of only low and high
What problems is the product solving and how is that benefiting you?
Organization problems
The Hubspot is very good, and makes it easy to find information in an organized way.
What do you like best about the product?
Allows you to create various types of Kanban activities in the tool itself, allowing you to control the activities performed by users.
It helps the team to identify relevant customer information, through the data stored in the tool, and the control of calls made by users.
Helps the organization's managers in making company decisions.
It has a very friendly interface.
It helps the team to identify relevant customer information, through the data stored in the tool, and the control of calls made by users.
Helps the organization's managers in making company decisions.
It has a very friendly interface.
What do you dislike about the product?
Sometimes the tool duplicates contact and company information, creating rework and discomfort when researching companies.
It has good usability on mobile devices and the web.
To create filters and export the information in spreadsheets, it is a little complicated task.
It has good usability on mobile devices and the web.
To create filters and export the information in spreadsheets, it is a little complicated task.
What problems is the product solving and how is that benefiting you?
Hubspot allows our company to monitor the progress of customers, by the sales and customer service team, where we record customer data, allowing a quick and intuitive search for information.
Pricy, but You Get What You Pay For
What do you like best about the product?
HubSpot is where I spend the majority of my days. We use it to organize our contacts, reach out with sequences, automate our lead nurturing program, and collect feedback from our users. From my experience, if you're looking to do something, it can probably be done in HubSpot with the right know-how and a little bit of research. It also features a slick UX and is * reasonably* easy learning curve...Once you spend some time with it, you'll be able to create useful automation. At the outset, it can be a little intimidating, though. That said, there are hundreds of articles in the knowledge base that can help anyone get started. I only started using HubSpot about two years ago, and I feel extremely confident in my abilities.
What do you dislike about the product?
The price. There's not going to be any getting around this with premium CRM software...you're going to pay top dollar. HubSpot isn't even the most expensive, but you're paying for how many marketing contacts you're communicating with, meaning that as you start to generate more and more leads, your monthly bill is going to add up. Couple this with the cost of the license and onboarding fees etc (which there is some wiggle room with, I'll admit), you can start to rack up quite the monthly bill.
What problems is the product solving and how is that benefiting you?
We're using HubSpot Sales to organize our list of contacts that we're reaching out to to sell our services. It allows us to remain fully organized, as well as set lead statuses to know where people are along their journey. We categorize them into various lists to help us stay on top of things. We're also using it to sequence leads and guide them along their buyer's journey. Sales Hub allows us to generate a list of tasks that help our ISA team reach out to our leads easily. It helps take the guesswork out of the whole process.
Recommendations to others considering the product:
Just take some time and give yourself the space to learn if you're new to HubSpot. Once you get it, you get it, but the learning curve is there and can take a little playing around to get used to. HubSpot is professional-grade software, but once you're used to it, it becomes second nature. Additionally, HubSpot's support is world-class and will be able to help get you set up quickly and get you out of most jams in which you find yourself.
The best CRM & Pipeline Management platform
What do you like best about the product?
Their interface is so easy to understand and user friendly. Unlike other CRMS, the onboarding and learning curve is minimal. You can easily create sequences for Outreach and track open/click rate.The dashboards are clean and easy to understand.They have a library of live webinars to enhance your knowledge in Inbound sales.
What do you dislike about the product?
There is a limitation of emails that can be be sent out as its directly related to number of contacts you have. Since the dependency is on the contacts, the number od contacts needs to be doubled in a rider to send bulk emails in a month
What problems is the product solving and how is that benefiting you?
Hubspot prioritizes actions that users are likely to want/need first, like dashboard access, and contact management. I'm most likely to drop into Hubspot to enter or lookup a contact or company, and Hubspot makes that the easiest/quickest action to take. Overall lead/contact management, transparency into how your prospects engage with your emails/content, customizable features, and reporting.
Recommendations to others considering the product:
I would definitely recommend Hubspot over any other CRM. They are good from all angles.
They are great at email marketing and sales automation.
They are great at email marketing and sales automation.
One of my favorite CMS's I've used so far
What do you like best about the product?
Very easy to learn, the learning curve was very short
What do you dislike about the product?
I don't like that contacts are not directly tied to companies.
What problems is the product solving and how is that benefiting you?
We're able to track all of our sales activity, deals, etc. using the system.
Recommendations to others considering the product:
I've used SalesForce.com and HubSpot. Hubspot is easy to learn, and I find it very affordable.
Review
What do you like best about the product?
Ease of use. Nice layout and good design
What do you dislike about the product?
Nothing that I can think of as of yet. The overall experience has been good.
What problems is the product solving and how is that benefiting you?
Sales. Easier to reach out to people.
very useful tool with great features and UX
What do you like best about the product?
the attention to the UX, the implementations are continuous and useful
What do you dislike about the product?
feature related to the product management of the projects (after sale management)
What problems is the product solving and how is that benefiting you?
dealing with an important amount of informations on different customers. Possibility to interact and share with other component of the team.
HubSpot is the universal CRM
What do you like best about the product?
I like the dozens of learning courses, ease of navigation, and sales and marketing automation features. It provides real-time activity reports, email open, and click notifications.
What do you dislike about the product?
There are some challenges such as the learning curve for someone who is not familiar with CRM's however, the tutorials are very easy to follow and the knowledge base is very responsive to most of the search terms I've used to locate details.
What problems is the product solving and how is that benefiting you?
HS takes the mystery out of making decisions about effective subject lines, by its robust report of opened emails. There is never a question about what will work the best and at various times of the day or week. When I get a notification on my phone about an opened email, I also get immediate access to contact information so I can call right then,
Organization and everything I need in one place!
What do you like best about the product?
The ability to link apps such as Slack, Aircall, Intercom and being able to see all that info in one place when viewing a contact.
What do you dislike about the product?
Not sure if I just don't know how to do this or if I don't have permission to do this, but it'd be cool if I could forward an email out to a contact. An automated workflow email I mean. Sometimes, a contact will say they can't find the email that was automatically sent to them and there's no way for me to just forward it out.
What problems is the product solving and how is that benefiting you?
Benefits:
Time-saver- I don't have to switch back and forth between several different platforms
App integrations make it easier for my whole team to be on the same page.
Everything is on one page!
Time-saver- I don't have to switch back and forth between several different platforms
App integrations make it easier for my whole team to be on the same page.
Everything is on one page!
Mj's Review of Hubspot
What do you like best about the product?
Makes it easier to have a good workflow.
What do you dislike about the product?
The unstableness of it, sometimes it lags like hell
What problems is the product solving and how is that benefiting you?
Not much problem solving to be honest. Benefits are its really easy to check ongoing deals and sort through it
Recommendations to others considering the product:
Learn to use it and it becomes a lifesaver
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