Sales Hub Enterprise
HubSpotExternal reviews
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Notes and meetings can be recorded easily and customized to your liking. Perfect for team use!
What do you like best about the product?
The fact that the notes can be customized to however the user wishes just makes it all the more likeable. I am amble to keep track of my progress, and it has the satisfaction of a kanban board. Feels great to see the tasks move along the pipeline.
What do you dislike about the product?
I don't particularly dislike anything about it.
What problems is the product solving and how is that benefiting you?
One advantage I love is the fact that it can be integrated with Outlook mail. It is so easy to track emails from clients!! It saves so much time and helps me get my work done faster.
An Easy GUI Interface and Adaptable CRM
What do you like best about the product?
I like the integration and ease of creating your own fields. Also the tutorials are nice.
What do you dislike about the product?
I think it is a function of 'you can't be everything for all people' but we are looking to use this for separate business functions and it is not that adaptable. If there was a way to include fields that are parent /child relationship in a relational database across departments in an organization that would be great. Or to have different roles and modalities.
What problems is the product solving and how is that benefiting you?
Same above
Good for most.
What do you like best about the product?
How smooth it is. You can really tell they've upped the sales CRM functionality to be more than a marketing engine with a CRM tacked on as an afterthought.
What do you dislike about the product?
Some features you feel should be in a CRM aren't. Mostly these fall on the multi-object reporting you might be accustomed to in salesforce.
What problems is the product solving and how is that benefiting you?
CRM! All the fun stuff you'd expect there. Knowing the context of who I'm talking to and getting easy tools to chat with them.
Recommendations to others considering the product:
If you have a focus on marketing and a go-to-market mode, choose hubspot.
Hubspot - Keeps remote teams working effectively
What do you like best about the product?
So many features! Automations & Meetings have really help us work more efficiently. We are now using Line Items in deals and look forward to utilizing this in forecasting.
What do you dislike about the product?
Have experiences some minor nuisances but I feel really positive about HubSpot. Although I watched the Xero integration webinar (we use Xero) and I don't like how the connect between the two is made through Contacts. We bill to companies and not contacts, and I wouldn't want to import all our contacts (as only a small proportion of our contacts and the receiving email address for the invoices we send). This could be improved by have a field that could be clicked on to tag the contact as the Accounts contact and only those upload to Xero, as our invoice needs to be made to the legal entity name (a field we have created ourselves). Otherwise we would have to call the contact the legal entity name which doesn't really work with First Name, Last Name fields in Contacts.
What problems is the product solving and how is that benefiting you?
It allows us to target marketing to selected contacts and track the results of that marketing. It allows us to organise and connect our companies together. It gives us a structure for information we require from companies and it lets our whole team know where the customer is at along the Customer Journey. It allows team members to be notified of any changes with customers, and the appropriate team members can perform related tasks. It has also allowed us to build a Line Item library and this allows us to understand expected revenues. We are only just starting to use this tool but are exited about its potential.
Recommendations to others considering the product:
Make sure you learn how to use all the tools. There is a lot going on in HubSpot and new users should make an effort to understand all the tools and how this can improve your business. If you are buying from a reseller, just be wary. Make sure they have a proven track record with other customers and that they will assist you with a comprehensive set up. They need to understand your business and make sure the HubSpot tools are activated for you. You then need to learn how to adjust this set up as your business grows.
HubSpot Hits the mark....I mean the Spot!
What do you like best about the product?
I like that the platform is very user friendly. Love using the sequences and templates. We have recently started using Quotes and this has streamlined our process and reduced the time it takes to submit quotes to prospects.
What do you dislike about the product?
Documents can only be added to sequences and not to individual/one of emails.
What problems is the product solving and how is that benefiting you?
HubSpot has helped me keep in better contact with prospects and customers. The realized benefits are time efficiencies and better organization.
HubSpot Sales Hub - needed for Marketing and Sales Teams!
What do you like best about the product?
I really love the ability to setup meetings through HubSpot and have it sync to my Google calendar.
What do you dislike about the product?
I would love the ability to include multiple contacts in a sequence.
What problems is the product solving and how is that benefiting you?
Being able to follow up with brands using sequences! We are closing deals faster because we're not dropping the ball and forgetting to follow-up with a contact.
A Huge Step Forward For Us
What do you like best about the product?
love the task drops, tracking communication. the way it helps our team not drop the ball with a lot of partners.
What do you dislike about the product?
wish we could get more customization built out, but I recognize that our circumstances are different.
What problems is the product solving and how is that benefiting you?
connecting with partners at the right times in an efficient way.
Lot's of add-on potential
What do you like best about the product?
simple to use, don't get lost like Salesforce
What do you dislike about the product?
Limited deep visibility into company profiles
What problems is the product solving and how is that benefiting you?
CMS, prospecting, creating deals, customer follow ups and sequences.
Great sequence building.
Great sequence building.
Recommendations to others considering the product:
super easy compared to Salesforce, powerful enough to get you through the sales process, easy to import and track leads and convert to customers.
Hubspot Review
What do you like best about the product?
The pipelines and the ability to have multiple. Also being able to log calls and emails easily for a deal.
What do you dislike about the product?
I feel like the ticketing system has a lot of unnecessary options that waste my time when I need to put a ticket in
What problems is the product solving and how is that benefiting you?
I am able to keep all of my clients data organized so that I am able to reach out to clients that are in our onboarding queue at all different stages within the onboarding process and I also am able to see what is going on with existing clients and what my recent conversations with them have been.
Recommendations to others considering the product:
Use hubspot support, they're the best in the business for sure!
Organized Tool
What do you like best about the product?
I like the ability to organize my day, review previous conversations with partners, review my colleagues previous conversations with partners, and stay on track with my day-to-day.
What do you dislike about the product?
The new launch of hub tasks isn't as intuitive. It's fine to use, but I liked the user flow prior to this launch.
What problems is the product solving and how is that benefiting you?
I am solving my ability to stay on track and connect with partners to make sure their needs and questions are met.
Recommendations to others considering the product:
This is a great platform if you are a remote team or a team working with partners to stay organized and on top of what your co-workers are working on. It's especially awesome if someone is OOO and you need to jump in a meeting for them.
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