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Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Education Management

Easy to use for contacts and accounts

  • December 28, 2020
  • Review provided by G2

What do you like best about the product?
I've been using HubSpot for about 18 months. It is the first CRM that I have experience using. HubSpot is easy to use and search your accounts and companies. The companies and contacts sections easily keep track of your accounts and contacts. The ability to link your email accounts to your contacts allows you to easily keep track of the emails that you send out. You can also view how many times the contact opened the email and if they clicked on your link.
What do you dislike about the product?
I dislike the amount of time and repeated tasks that it takes to enter deals. I wish the address of the company or contact auto filled into the deal. It is also confusing to see your deals and what date they occurred on, especially if you closed it out on another date.
What problems is the product solving and how is that benefiting you?
I'm using Hubspot as a database for accounts and contacts. I'm also documenting touches with my accounts. It is easy to view your total of emails sent, meetings held and deals completed.


    Mateo B.

Convenient and reliable

  • December 26, 2020
  • Review provided by G2

What do you like best about the product?
User interface, easy to use. In particular, sequences and deals section.
Helps my team keep track of the sales pipeline in a fast and clear manner. Helps us organize all our relevant sales contacts -- deals section is used regularly by my team.
Sequences in particular is very well organized, simple, and effective. We normally have tons of outbound
What do you dislike about the product?
Some minor features require more expensive plans, such as massive enrolling. There should be a way to limit daily emails, to prevent accounts from being blocked by google. I would also appreciate a better way to time the sequences: for example, being able to choose the delay between emails or prevent us from sending some outside of working hours.
What problems is the product solving and how is that benefiting you?
Keeping tracks of my contacts and the deals associated with them. We usually add contacts to hubspot, create deals associated with them and, if applicable, enroll them into one of our email sequences designed for outbound marketing.
Recommendations to others considering the product:
I'd definitely start with the deals section. Super easy to use and adds tons of value to my team. Next, I'd organize my contacts using the contacts section. Lastly, I would take time creating some good sequences and leveraging on Hubspot's excellent interface to create and store them. I also recommend having templates with most common responses, allowing you to quickly reply to multiple prospects in a fraction of the time. For my team, this is allowed our sales process to become more scalable.


    Kirsten D.

HubSpot Sales Hub is great for small sales teams

  • December 26, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot's CRM is extremely intuative and easy to use.
What do you dislike about the product?
It's hard to forecast pipelines without a custom dashboard. However,
once you build a dashboard it's easy.
What problems is the product solving and how is that benefiting you?
Sales Hub has nice sales automation workflows. For example when you move a deal along in the sales stages you can automatically update the lead status.


    Restaurants

Template Review

  • December 24, 2020
  • Review provided by G2

What do you like best about the product?
scheduling and appointment reminder details
What do you dislike about the product?
call comments disappearing when entering
What problems is the product solving and how is that benefiting you?
ability to use one CRM


    Financial Services

Easy to use

  • December 24, 2020
  • Review provided by G2

What do you like best about the product?
Find all customer information in one place
What do you dislike about the product?
The timing of the call is not accurate, there is a difference
What problems is the product solving and how is that benefiting you?
Call center
You can leave notes for someone to review
I'll remind you of a task
Recommendations to others considering the product:
I highly recommend HubSpot to be used for sales. It is very helpful and easy to use.


    Financial Services

Hubspot Review

  • December 23, 2020
  • Review provided by G2

What do you like best about the product?
Integrations with Gmail, and other softwares
What do you dislike about the product?
Too many tasks are generated when dealing on the different levels
What problems is the product solving and how is that benefiting you?
Dropped companies that need attention through 'dropped' workflows

Huge benefit of using Hubspot is for pipeline work
Recommendations to others considering the product:
Make the most of tasks & workflows!


    John G.

Hubspot scales with you!

  • December 23, 2020
  • Review provided by G2

What do you like best about the product?
Sales Sequences
Deal Dashboard, Forecasts based on Deal Stage
Sales Management Reports

I like that the Pricing scales with the size and revenues of the firm.
What do you dislike about the product?
Hubspot Sales Hub meets all our requirements.
What problems is the product solving and how is that benefiting you?
We wanted to automate Sales campaigns as well as have a better view of Salespeople's performance, e.g., Calls, Meetings, Notes, Tasks, etc. We could do it all to understand Sales Performance.


    Human Resources

Love this super easy and user-friendly CRM!

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
It is very easy and intuitive to use. I love the email tracking aspect.
What do you dislike about the product?
I dislike the reporting and deal functions, not as easy to use.
What problems is the product solving and how is that benefiting you?
Connecting with customers and staying on top of accounts. It has resulted in many more sales!


    Shane M.

Great, easy to use and endless uses!

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
The sequences function, its quick and convenient.
What do you dislike about the product?
Sakari. Its just full of issues. Kind of frustrating.
What problems is the product solving and how is that benefiting you?
Keeping clients informed without being in constant contact.


    Wholesale

Very reliable program.

  • December 22, 2020
  • Review provided by G2

What do you like best about the product?
What I like most is that you can schedule tasks and sequences.
What do you dislike about the product?
I don't like that you can't copy a number from contacts, but that you have to open it to copy.
What problems is the product solving and how is that benefiting you?
It helps me get in touch with my customers on a regular basis.