Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is a robust tool for managing customer relationships and communication
What do you like best about the product?
I love the ability to track all of my communication through multiple records
What do you dislike about the product?
It's not really a dislike but I wish there was a way to track bot opens / clicks in email communication
What problems is the product solving and how is that benefiting you?
managing a large volume of outbound communication
Hubspot is a Top Notch CRM
What do you like best about the product?
Hubspot is simple to use and easy to train new employees on. Our dashboard is customized with the most relevant metrics that our customer service team needs to see and it's task management system is exactly what we need to stay on track.
What do you dislike about the product?
It can take a while to fully customize Hubspot to your liking. As we all know, we want things to be quick and simple, but good things come to those who are patient. If you put the time and effort into customizing your hubspot, it will become an essential tool for your team.
What problems is the product solving and how is that benefiting you?
Hubspot Sales makes it easy to seamlessly assign clients to customer service reps. It also allows for full transparency between team members so that we can all see what everyone else is doing. I love that I can have my calendar hooked up to a hubspot link as well, so that clients may schedule meetings with me based off of my calendar.
The best
What do you like best about the product?
Makes it easy to track the customer journey by creating new flows and generating tasks.
What do you dislike about the product?
So many possibilities can be a little intimidating at first, but once you get the hang of it's great.
What problems is the product solving and how is that benefiting you?
The customer journey became much easier to follow, by creating the right automation and flows, you're able to track all relevant data and get clean analytics.
Best CRM for our digital agency
What do you like best about the product?
After trying several other CRM's (nothing against them!) our team landed on Hubspot and love the simplicity to maintain all customer conversations, e-mails and lead status all in one place. We regularly use e-mail sequences, calendar and customer pipeline options which have been seamless and helpful for our sales team.
What do you dislike about the product?
The pros far outweight the cons. The one suggestion I would make is that you cannot integrate your Google My Business e-mail signature into Hubspot, you are required to create your own Hubspot e-mail signature.
What problems is the product solving and how is that benefiting you?
Getting all our leads and conversations centralized in one place for our sales team to follow up. Additionally Hubspot Academy and all the free content available is helpful for longterm educational growth for our team.
Very user friendly
What do you like best about the product?
I like how easy it is to organize my clients and also connect them to my calendar and my call log in Contacts that way everything is right there when I need it and I also love the alert that happens when I send an email through HubSpot when my client opens the email it's very helpful to know when they're reviewing contracts
What do you dislike about the product?
The only downside that I've experienced with HubSpot is when I'm working on my iPad it does glitch out a lot through the app but on a desktop I've had no issues
What problems is the product solving and how is that benefiting you?
It's help me organize all of my clients it's helped me know which client is mine and which client is a colleagues and it's also help me keep track of every communication that we've had with that client so that way we're not overlapping anything
Provides complex functionality in an easy to use and intuitive interface.
What do you like best about the product?
I like the visually appealing and intuitive interface best.
What do you dislike about the product?
I don't particularly like when contacts are automatically bounced from Hubspot even when I can still email them from Outlook.
What problems is the product solving and how is that benefiting you?
Potential and earned revenue tracking, contact touches, ensuring we provide an excellent customer experience, teammate accountability.
Recommendations to others considering the product:
If you're looking for a CRM that you can set up quickly and easily, HubSpot Sales Hub is what you need. It's effortless to start where you are and take off running. I enjoy tracking my deals from prospecting to closing. HubSpot Sales Hub makes the recordkeeping process fun.
Hubspot review
What do you like best about the product?
I like how the CRM integrates well with all the technology we use in our company. The CRM is very quick and user friendly
What do you dislike about the product?
There isn't much that I dislike as I have used many CRMs throughout my business. If I had to choose something I would say I dislike how much is costs.
What problems is the product solving and how is that benefiting you?
I am solving the problem of keeping all my leads in order and staying organized. I am making sure they are all touched and I like the workflows.
GREAT GET THE JOB DONE PERFECTLY
What do you like best about the product?
A lot of things we can do with the hubspot. Lot of customization and integration can do.
What do you dislike about the product?
Modern features or layout. its still look like a basic CRM tool
What problems is the product solving and how is that benefiting you?
We are a ecommerce customer service. we use this for customer service support and marketing campaigns
Great easy to use CRM
What do you like best about the product?
HubSpot is easy to use, set up and maintain without a strong IT deparment.
What do you dislike about the product?
Reporting features are lacking, e.g. difficult to build strong list reports and distribute via email
What problems is the product solving and how is that benefiting you?
Leveraging a pipeline and tracking progress
Recommendations to others considering the product:
This is an incredible tool, if you are looking for a plug and play tool, this is it.
Easy to use, easy to learn!
What do you like best about the product?
Tasks are easy to set and follow up on. Reminders go to email and appear on Hubspot screen
What do you dislike about the product?
Nothing that i have found yet. Its all been great
What problems is the product solving and how is that benefiting you?
Showing the teams growth on the platform is a great benefit, making sure everyone is up to speed
Recommendations to others considering the product:
Have someone who already knows the site teach you
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