Sales Hub Enterprise
HubSpotExternal reviews
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A way to organice a team
What do you like best about the product?
I like how all the people in the organization can see an email or an issue we are dealing with, that way anyone can check the status of the process of the matter
What do you dislike about the product?
I don´t like that we have to download each file from a note or an email, there´s no way to download all of them with one click as in Outlook or Gmail accounts where we have an option of download all, and it makes me lose time when it has more than one files.
What problems is the product solving and how is that benefiting you?
When a customer call asking for the status of an issue and anyone can check the previous replies or if someone is working on it already
Recommendations to others considering the product:
We can now visualize and report on workload!!
Easy transition from old CRM
What do you like best about the product?
Easy lay out with smooth features, I enjoy the sale and customer details all in the one screen
What do you dislike about the product?
Takes too long to input a new customer / deal.
What problems is the product solving and how is that benefiting you?
Easier to get rid of stale leads. Easy view of pipeline helps to stream line jobs.
Recommendations to others considering the product:
I say go for it!
Very intuitive and well-rounded platform!
What do you like best about the product?
Hubspot is one stop solution for all of our needs. I really enjoy the sequences--they're so easy to configure and share with colleagues, and the data they track is excellent and well-displayed. The gmail add-on makes it so easy to send crowd-sourced email templates quickly, and I love the snippets feature, as well. At the last two companies I've worked, we utilized the chat feature, Sales Hub, Marketing Hub, Service and Reporting. It's made it all so easy, and it's so nice to have everything in one place! Their customer service is great, as well.
What do you dislike about the product?
There's not much I dislike, but I would love if you could enroll a contact in a sequence from their contact profile, and enroll more than 50 people in a sequence at once.
What problems is the product solving and how is that benefiting you?
Hubspot is solving not only our need for a robust CRM, but a way to allow many employees to connect with leads easily, visibly, and by using vetted communications. The live chat widget has solved a longstanding need, as well.
HubSpot is perfect for my needs
What do you like best about the product?
I love how user-friendly HubSpot is. I've used several other CRM solutions in the past, and HubSpot is by far the most intuitive. The templates, snippets, document uploads and meeting scheduler all save me a ton of time.
What do you dislike about the product?
I wish I could use sequences at my level of subscription.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves for me is the time it used to take to send out emails and set up meetings.
Hubspot tasks
What do you like best about the product?
I love Hubspot tasks, they. help me keep up to date and don't miss anything
What do you dislike about the product?
Sometimes when you have too many. automated tasks you loose control
What problems is the product solving and how is that benefiting you?
Getting inn touch with every new lead we have is great, I don't miss any. opportunity
Recommendations to others considering the product:
It really works as expected
Very clean and organized
What do you like best about the product?
I like how I can organize all my different views so that depending on what I'm working on that day I can easily dive into a certain aspect of my sales pipeline. Being able to assign tasks has made my day to day work so much easier and less stressful. I love that I can do everything from HubSpot including replying to my emails and seeing who has opened and read them.
What do you dislike about the product?
The round robin calendar link is pretty jenky. I work on a month to month quota which makes it really hard when the round robin link is not a true round robin. For example in one month I got 10 new leads while my colleague got 23 new leads. This made it extremely difficult for me to hit my monthly quota. It would also be really nice to be able to start sequences based off of deal statuses. An example of this would be in the case of closed lost deals.
What problems is the product solving and how is that benefiting you?
It's really helping me move new sales through my pipeline! The ability to sort my contacts and deals by which stage they are at has made it very easy to pick up where I left off the day before. It has also made it extremely easy to forecast where I will personally be at by month's end so that in turn I can know where I need to focus.
Recommendations to others considering the product:
Use the calendly integration for scheduling
Better than most for Sales!
What do you like best about the product?
The best thing about using HubSpot Sales Hub is the user interface. The ability to do everything within the platform saves me time and energy going between email, phone calls, etc. I can spend all of my call time focused in the interface with deliberate times for breaks as opposed to the distractions
What do you dislike about the product?
I have a feeling of disconnection from the hub sometimes where I don't know what's happening or why? The good news is that when that happens, often a page refresh does the trick. Also, sometimes Hubspot can be aggressive with upsell and causes a Big Brother feel that I am being watched.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub makes it easy for me to seamlessly integrate calls, emails, note-taking, social media, and meaningful metrics into a one-stop-shop for my day and to connect with my colleagues to stay on top of our work as an organization.
Recommendations to others considering the product:
Beware aggressive sales from HubSpot. They have a very distinct style and approach and you will need to push back in order to evaluate on your own.
Head of Business Development.
What do you like best about the product?
How easy it is to create sequences and also task reminders.
What do you dislike about the product?
I wish the PandaDoc integration was a little more intuitive for first-time users.
What problems is the product solving and how is that benefiting you?
able to track our pipe easier and also able to manage potential prospects.
Recommendations to others considering the product:
Love it I've used a few CRMs and it's been my favorite so far.
Helpful Tool for Sales Reps
What do you like best about the product?
Emails are automatically logged & sync up with companies to allow easy tracking of client communication. Setting up email marketing/sales sequences to prospects is such a helpful feature.
What do you dislike about the product?
I do find it difficult to separate clients that have responded to my sequences those who have not. There does not seem to be an easy way to re-enroll prospects that have not engaged with you yet to a sequence.
What problems is the product solving and how is that benefiting you?
My team uses HubSpot for great visibility into prospecting & preventing overlap in outreach. It also allows us to track deals & log meetings.
Great Sales and marketing CRM
What do you like best about the product?
Hubspot is very intuitive and if you need help there are a number of different ways to get it.
What do you dislike about the product?
I don't like that I don't have the full functionality of the Hubspot platform on the APP.
What problems is the product solving and how is that benefiting you?
I am able to create templates in Hubspot which ends up saving me a lot of time. Also, by using the customer type, it is very easy to send out to anyone in a customer category at one time rather than sending each one indicidually.
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