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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Hubspot is a great CRM, Marketing and Automation Tool

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
I love all of the integrations, workflows, and deal tracking.
Also the company info auto populates
What do you dislike about the product?
Nothing yet, it is very different than salesforce but very user-friendly
What problems is the product solving and how is that benefiting you?
Customer Tracking, lead tracking, and even after-sales support tracking.
Super user-friendly.
Recommendations to others considering the product:
Do not try and import your own leads, the companies and contacts will not line up.
Very easy to manually enter leads though


    Omar M. K.

Why every startup should use Hubspot Sales Hub.

  • November 03, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot's sales hub is fantastic because it is extremely easy to use and you can customize it to your needs. Pipelines are intuitive and if you need help they have templated workflows, reports and more that give you a place to start. Plus I love there knowledge community. While other CRMs might be more robust (e.g. Saleforce) for your sales team, they can be difficult to setup and expensive to maintain (trust me youll need an admin or two!). Hubspot is easy to manage and the automations are plentiful. Plus their email tool is fantastic for reps to use (you can see open rates, who viewed documents etc) and this all pipes into your reporting. Since Hubspot started as a marketing platform you can have your marketing team collaborate on retargeting to leads if you decide to do ABM strategies.
What do you dislike about the product?
Might not be as robust as SalesForce and sometimes there are properties that you cannot change. That said, you dont need that much detail and customization when you start out. The more complex you make it, the more granular it becomes, and then its becomes a pain to deal with, which why most sales people hate dealing with a crm.
What problems is the product solving and how is that benefiting you?
Capturing leads and automating workflows to nurture those leads. The benefits we realized is using the data and reporting to guide out decisions and optimize strategies that work.


    Ian R.

Great Tool for CRM and Easy to Onboard New Users

  • November 03, 2021
  • Review provided by G2

What do you like best about the product?
I love that Hubspot has an easy-to-use interface that allows for automation of workflows and sequences. I also love that it integrates with actionable items like scheduling calendar meetings and generating proposals for eSignatures.
What do you dislike about the product?
I didn't like the breakout between the Marketing and Sales Hubs. In my opinion, those two things are one and the same. There were times I wanted to use marketing email templates in a sales sequence, but because of the separate hubs, I wasn't able to do so.
What problems is the product solving and how is that benefiting you?
We're saving TONS of time by automating our sales sequences. The amount of time it would take for salespeople to reach out to all these contacts manually would be insane. I also love the ability to keep current clients & partners informed of what progress the company has made without having to manually do so.
Recommendations to others considering the product:
It's worth speaking with a Hubspot consultant or salesperson to fully understand which product suits you best. Some needs are better off with the Marketing Hub, some are better with the Sales Hub depending on your business needs & goals for using the platform.


    Consumer Goods

Great user interface with abundance of learning tools to get started!

  • November 03, 2021
  • Review provided by G2

What do you like best about the product?
User Interface and videos to get started working in the platform.
What do you dislike about the product?
Not all companies will have a HS integration
What problems is the product solving and how is that benefiting you?
Marketing tools, email campaigns, and prospect outreach.


    Information Technology and Services

So much better than Salesforce

  • November 02, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot actually feels like it was designed by people who don't hate their customers. It's intuitive and easy to use, and they introduce steady improvements.
What do you dislike about the product?
I know it's a CRM, not a database, but... it would still be great to have the option of calculated fields.
What problems is the product solving and how is that benefiting you?
We run all our customer acquisition through HubSpot. It works cleanly and efficiently.


    Michele W.

Great for Sales or Marketing

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
I love all things integration - I love that HS connects to my Outlook, it has created more efficiency for me as a salesperson, so I'm not having to go and manually enter all my email communications or meeting invites.
What do you dislike about the product?
Sometimes I uncheck the buttons on my Outlook not to log the meeting, but I'll review the HS thread later, and it still logged that communication. Not a big deal, but it's the only thing I noticed.
What problems is the product solving and how is that benefiting you?
Efficiency. At my old job, I had to manually enter (copy+paste) every email communication sent or received, very tedious!!! My Sales Manager was having us reach Activity goals of 400 each month, so imagine having to enter up to, or exceeding manually, 400 email communications each month. So I got a new job, and they utilize HS - I have rekindled some much time each day!!!


    Kevin S.

Best CRM for Sales Managers and Sales Reps too!

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
I love the intuitiveness of HubSpot. Everything in HubSpot seems logical and natural both in entering activities and creating reports.
What do you dislike about the product?
The only issue I have is the limit of 20 reports per dashboard. The fix is simply creating another dashboard. Simple.
What problems is the product solving and how is that benefiting you?
I no longer have to guess at what is happening with my team or wait for the end of the day or end of the week for updates. HubSpot gives me real-time information on activities and deals progress. A surprise benefit that I discovered is the ease of entering information into HubSpot by the reps. In the past with other CRMs, I ran into resistance from the salespeople when they had to enter info into the system.
With HubSpot, I find the ease of entering data and the ability to work with the smartphone app actually translates into more data coming into HubSpot by the rep without the complaining and resistance I saw in other CRMs. This is a huge benefit to me and a relief for the rep. Easier entry of data means more compliance and happier reps! Also, the reports available in HubSpot are flexible and customizable, and easy to read. This is especially important when it comes to showing the reps where they are and what they need to focus on.
HubSpot is the lifeblood of our sales team and we depend on it to organize and inform us of every part of the sales process.


    Computer Software

Hubspot for best conversions

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
Everything in one place
And smart tracking for contacts, and fetching all their information from allove the web
What do you dislike about the product?
The pricing is so expensive
And sometimes i feel lost in the interface
What problems is the product solving and how is that benefiting you?
Contacts management, and deal tracking


    Shaun D.

I like HubSpot Sales Hub due to having multiple options of integration of so many different software

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
Being able to link your social media accounts and also manage sales campaigns etc.
What do you dislike about the product?
I have not experienced anything that I dislike about the platform yet.
What problems is the product solving and how is that benefiting you?
It is an all-in-one platform to manage multiple sections of your Business's Sales activities.


    Information Technology and Services

Easy and Flexible to use

  • October 28, 2021
  • Review provided by G2

What do you like best about the product?
Easy to customize dashboard according to requirement.
What do you dislike about the product?
Sometimes delay in pulling up data.
Need regular update
What problems is the product solving and how is that benefiting you?
We deal with customers' emails on a daily to daily basis. It is easy to track bulk emails from the same customer.
Dashboard to show graphs.